Datang Keyuan Hotel

The room is old and the breakfast is average. Facilities: old There is no phone in the room☎️No electricity.

In the courtyard of Datang Keyuan, if you bring very young children or the elderly to see a doctor, don't stay here, because taxis are not allowed to enter, and you have to walk a long way to get to the hotel. Moreover, we are on the second floor, there is no elevator, carrying large and small boxes, and the elderly and children follow to climb the stairs. This place is close to the hospital, and we are here to see a doctor, not to exercise. For travel, you must take a private car or a special car, and you must report to the hotel in advance. The cost of a special car is higher than that of a taxi. It's high, forget it. I reported twice half an hour in advance, and there was no record of it stuck at the door. I asked the hotel front desk, and the front desk said that I had reported it. I asked the security guard, and the security guard said that there was no record. The two parties were deadlocked there, and neither wanted to solve it. The security guard forcefully asked the car to back up, with a bad attitude, and shirked responsibility. I asked the front desk who was responsible, and he said that everyone was busy and he was the only one. I heard the sound of the lady at the front desk next to him checking in, not to mention that I don't believe that he doesn't have the contact information of the supervisor or the store manager. This reply is also extremely perfunctory, not for the attitude of customer service. It's good not to complain. The child is not feeling well and can't walk in, so I can only spend money and suffer. In terms of hygiene, the building is old and understandable. The floor of the bathroom is very dirty, and slippers are sticky when stepped on. The sound insulation is not good, and you can hear everything in the corridor. Every time I talk to the front desk, no one smiles, and they don't care whether they stay or not. They are very perfunctory in answering any questions. I originally booked for two days and refunded one day. I will not come again in the future.

The train was delayed due to a snowstorm, so the front desk reserved a quiet room for us to rest well at night. There was a problem with the kettle in the room, and the waiter quickly replaced it after communication.