Comfort Inn Cancún Aeropuerto

Comfort Inn Cancún Aeropuerto Reviews

Comfort Inn Cancún Aeropuerto

Carr. Tulum - Cancún Manzana 4 Lote 5, Santa María 301, Benito Juarez, MexicoView Hotel Details
Comfort Inn Cancún Aeropuerto
Comfort Inn Cancún AeropuertoComfort Inn Cancún AeropuertoComfort Inn Cancún Aeropuerto
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Comfort Inn Cancún Aeropuerto Guest Reviews

3/5
63 review
Verified reviews
Location3.3
Amenities2.9
Service2.8
Cleanliness3.0
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All Reviews(63)
Positive reviews(26)
Reviews with photos/video(2)
Friendly owner(5)
Negative reviews(37)
Guest User
2 Double Bed Room
Stayed in Feb 2024
Family
2 review
3.2/5
Posted on Feb 20, 2024
The parking lot is horrible almost impossible to get out and I scratched my car very small area to maneuver
Adner Oiros
2 Double Bed Room
Stayed in Dec 2023
Family
7 review
3.5/5
Posted on Dec 23, 2023
Elevator did not work, shower door broken but has free shuttle from hotel to airport and free breakfast so its good for short fast flying stays.
Diaz0510
2 Double Bed Room
Stayed in Dec 2023
Couples
2 review
2.5/5
Posted on Jan 2, 2024
No Hot water, for GBP 70 the room was not worth. Breakfast was terrible, stayed just one night.
Inzibajwa Inzibajwa
2 Double Bed Room
Stayed in Feb 2024
Solo travellers
7 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Everything nice
Andrés Israel Santos Delgado
2 Double Bed Room
Stayed in Oct 2021
Couples
1 review
1.7/5
Posted on Oct 7, 2021
The worst hotel experience i have had. The Hoyel in very bad shape in general, didn’t have wifi, the breakfast is unexisting. They don’t have the airport pick up service they offer and, many many other things…
Francisco Cancino
Double Room
Stayed in Apr 2024
Couples
6 review
3.5/5
Posted on Apr 21, 2024
It's not very clean, the service was not the best. The hotel includes transfer to the airport, however, I suggest confirming on the same day as your flight if it is scheduled, since in my case they told me that they did not have anything, although I did reserve several days in advance. The location is very good
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Helen
2 Double Bed Room
Stayed in Mar 2024
Family
7 review
2.7/5
Posted on Apr 30, 2024
This hotel is very different from what the platform shows. The promised free airport pick-up is not available at all. It is indicated that 50 pesos in cash is required for two rooms in addition to the room fee. In the end, 100 pesos per room was charged at check-in. There is no integrity at all. It is recommended that the platform should not cooperate with such a hotel, which is too deceptive. It costs 800 pesos to take a taxi 4.4 kilometers away from the airport, and it is not a comford chain hotel. The hotel facilities are old and the service is very poor.
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Meitata2
2 Double Bed Room
Stayed in Jun 2023
Solo travellers
1 review
4.0/5
Very Good
Posted on Jun 13, 2023
Although the facilities are average, the hygiene and reception are okay. A relatively cheap hotel in Cancun that provides simple breakfast and car-hailing services. There is a bus stop at the door that can reach Cancun City, but the language barrier prevents you from taking it. When you go out, turn left and there is a small supermarket about 200 meters away where you can buy some food. Turn right and there is a gas station. There are people setting up stalls and selling food at the gas station.
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Guest User
2 Double Bed Room
Stayed in Nov 2023
Friends
6 review
5.0/5
Outstanding
Posted on Nov 22, 2023
Very good, clean and hygienic, The environment is also okay. The service is also great. Very close to the airport, It's pretty convenient, though. Recommended for everyone to choose
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Pierre-Arnaud Soncin
Double Room
Stayed in Oct 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Oct 25, 2023
I don't understand the reviews I read... I booked this hotel at the last minute following an adventure, the room is clean, affordable, spacious. Inside a coffee maker, water, and a kit to take care of yourself. The bathroom is beautiful, the shower is spacious too. As for breakfast, it is an unlimited savory and sweet buffet, of good quality, varied, and the service is smiling and pleasant. At the reception, the welcome is a little colder but very courteous (there is a lot of traffic). As for the shuttle, there are times to benefit from it, just organize in advance with reception, and everything will go as smoothly as possible. (There are timetables to respect) I'm on the shuttle bus at the airport right now. I'll be back
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Guest User
2 Double Bed Room
Stayed in Oct 2023
Solo travellers
4 review
2.7/5
Posted on Oct 20, 2023
The service is not very friendly and they never answer the phone, it is very difficult to communicate
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Guest User
2 Double Bed Room
Stayed in Feb 2024
Friends
93 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Nice hotel, will come again next time
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Guest User
2 Double Bed Room
Stayed in Jan 2023
3 review
1.0/5
Posted on Jan 8, 2023
#negative #I was disappointed with the Mosquito Control Measures, Soundproofing, Toiletries, Room Layout, Nearby Restaurants, Nearby Shops; Keep your eyes open, don't book this hotel, there is no pick-up, no wifi, the lights and air conditioner are not turned off when you enter the room, the towels have not been changed, they are very dirty, cockroaches are crawling everywhere, no one at the front desk will ever answer the phone, I think It is absolutely impossible to change the hotel and get a refund. After booking, you are on a thief ship. After reading the reviews and actually going to the scene to change the hotel decisively, you will bear the loss yourself. Be sure to keep your eyes open and resolutely don’t book. It’s too scary Yes, it is a liar hotel, and it is very unsafe. I was surprised to be able to gain a foothold on Ctrip. The evaluation on Xiaohongshu is quite bad.
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timetrips
Double Room
Stayed in Dec 2023
Friends
8 review
5.0/5
Outstanding
Posted on Dec 21, 2023
Still worth recommending
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Guest User
King Room
Stayed in Aug 2022
3 review
2.0/5
Posted on Aug 27, 2022
#negative #I was disappointed with the Safety, Nearby Shops, Value for Money, Room Layout, Mosquito Control Measures, Hotel Smell; #negative comment# Disappointed with safety, nearby shops, cost performance, room layout, mosquito control measures, hotel smell
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