Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 20, 2026
Jennifer VonThe check-in was slightly unpleasant stating i only book for two but I clearly indicated 3. All that sorted when I understand that it was all sorted.
The view of this place is absolutely amazing! Crazy beaufiful. However, if you're accessing this place via public transport. It is a nightmare getting off Bus 7322 and walking up is too much to managed 😫 Wish the hotel would have provided the transport for pickup at least to make the price worth paying for as it was a bit steep.
Nevertheless, the view can't compare and truly put you on cloud 9.
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Price per night from:£84
Posted on Mar 17, 2026
Guest User
The hotel is located near the Southern Branch of the National Palace Museum. Some rooms offer views of the Southern Branch. The staff are friendly and courteous, enthusiastically recommending nearby restaurants. The hotel has complete facilities, a variety of affordable dining options, and an exceptionally clean outdoor swimming pool with views of the Southern Branch. Today, March 17th, the lifeguards were very friendly and chatted with guests, making us feel right at home. This stay was truly memorable and will be our only choice for accommodation when visiting Chiayi...
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Price per night from:£84
Posted on May 2, 2026|Shermuh Deluxe Room
Guest UserThe service was exceptional! On the day my girlfriend and I were checking out, we wanted to spend a bit more time exploring Alishan National Scenic Area before catching our train down the mountain. Before we even had a chance to ask, the staff at the front desk proactively offered to deliver our luggage directly to the train station, saving us the trip back to the hotel. This level of service was incredibly thoughtful! The hotel's shuttle arrived at the station at 11:30 AM, just as we were returning from exploring Zhaoping Park. We were able to board our 11:50 AM train down the mountain effortlessly. We're truly grateful for the hotel staff's incredible help!
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Price per night from:£68
Posted on May 14, 2026
Guest UserFrom the moment we checked in, we felt such warm and friendly hospitality ☺️. The room view was absolutely beautiful~ We especially loved the room's balcony, where we could listen to the birds, gaze at the lush tea plantations, and enjoy some wine with friends while waiting for dusk to arrive – it was incredibly relaxing ❤️❤️❤️. The room was very clean, and the bed was extra large and super comfortable~ Especially the breakfast included with the stay; it was a very traditional ********* congee that made us exclaim how much we missed it! It tasted just like Grandma's cooking from childhood~ Everything was so satisfying. Thank you to everyone at 'Palms Clap' and the staff ❤️❤️❤️ We will definitely be back!
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Price per night from:£60
Posted on May 29, 2026
享受人生的喜悦This is one of the few newly renovated, clean, and comfortable accommodations within the Alishan area. The location is unbeatable, the electric blankets are a thoughtful touch, and the service is friendly. They even offer a shuttle to the bus station. The poor soundproofing and the walk to breakfast are definite drawbacks, but for the convenience of watching the sunrise within the park, it's still highly recommended!
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Price per night from:£88
Posted on Apr 18, 2026|Exquisite Double Room
Guest User
I chose this place because of its location right in Fenqihu Old Street, making shopping and exploring easy. It's also super convenient for hitting the nearby walking trails. There's no dedicated parking, but on weekdays, it was a breeze to snag a free roadside spot nearby. Weekends would be a different story though; if you don't arrive before 9 AM, you're out of luck even if you're willing to pay.
The room facilities are a bit dated, and there's no air conditioning, just an external exhaust fan for ventilation. I imagine it would be quite uncomfortable in the summer, but thankfully, the April nights were still very pleasant. My baby absolutely loved the tatami room, with all that open space to crawl around freely and happily.
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Price per night from:£47
Posted on Dec 31, 2025|Double Room (two Rooms Randomly Assigned)
Guest UserThe room facilities were complete and very clean, and there was always hot water for showering. The B&B's location is quite close to two train stations, and there's also a walking trail nearby where you can watch the sunrise and sunset. The owner was incredibly friendly and gave us lots of great suggestions for our itinerary. We enjoyed their prepared breakfast on the balcony, and their tea was especially fragrant.
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Price per night from:£56
Posted on Apr 10, 2026|Quadruple Room
gabthebratgot room 201, two queen beds meant for 4 but we only had 2 pax, as 2 pax rooms were unavailable. paid abt 214 for the room in Apr 2026.
location was decent, near 711, restaurants and the train station.
interior lobby and walkways look refreshed, but the rooms are certainly dated. cleanliness is generally acceptable, but the toilet ventilation produced a slight but noticeable foul smell.
wifi was also slow.
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Price per night from:£88
Posted on May 9, 2026
PerineNot the best of experience with the hotel as they were not hospitable in providing transport from bus station to hotel till I mentioned we have a wheel chair hotel guest. Do not expect any warm reception service either.
That said I would like to commend their prompt initiative to change our room to their sister hotel (next to it) which has elevator and allocated us special room for my wheel chair friend!
Lesson: must mention at booking of the need for wheel chair guest.
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Price per night from:£63
Posted on May 30, 2026
Guest UserIt seems impossible to find reasonably priced accommodation in the Alishan Scenic Area, which is why even ********* locals feel domestic tourism in Taiwan isn't worth the cost. The hotel provides basic facilities, and I didn't expect good soundproofing, so I have no complaints there. I saw many complaints in the comments section about the lack of a shower curtain, but the owner seems completely indifferent to guest feedback, not bothering to make even simple improvements. So the bathroom and toilet just get completely soaked. To be honest, Alishan isn't an absolute must-see, but the related tourism infrastructure and the hotel's value for money directly influence a traveler's final choice.
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Price per night from:£74