Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 2, 2026|Shermuh Deluxe Room
Guest UserThe service was exceptional! On the day my girlfriend and I were checking out, we wanted to spend a bit more time exploring Alishan National Scenic Area before catching our train down the mountain. Before we even had a chance to ask, the staff at the front desk proactively offered to deliver our luggage directly to the train station, saving us the trip back to the hotel. This level of service was incredibly thoughtful! The hotel's shuttle arrived at the station at 11:30 AM, just as we were returning from exploring Zhaoping Park. We were able to board our 11:50 AM train down the mountain effortlessly. We're truly grateful for the hotel staff's incredible help!
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Price per night from:€80
Posted on May 14, 2026
Guest UserFrom the moment we checked in, we felt such warm and friendly hospitality ☺️. The room view was absolutely beautiful~ We especially loved the room's balcony, where we could listen to the birds, gaze at the lush tea plantations, and enjoy some wine with friends while waiting for dusk to arrive – it was incredibly relaxing ❤️❤️❤️. The room was very clean, and the bed was extra large and super comfortable~ Especially the breakfast included with the stay; it was a very traditional ********* congee that made us exclaim how much we missed it! It tasted just like Grandma's cooking from childhood~ Everything was so satisfying. Thank you to everyone at 'Palms Clap' and the staff ❤️❤️❤️ We will definitely be back!
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Price per night from:€71
Posted on Feb 12, 2026|Cozy Twin Room
Guest User
Although the location is a bit remote, the environment is quiet and serene, and the mountain views are beautiful. However, I'd like to remind those planning to stay here that since it's located deep in the mountains at a higher elevation, you should definitely set off early. Otherwise, many parts of the deep mountains have no lighting.
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Price per night from:€51
Posted on Apr 26, 2026
Anonymous User
You can find it by going up the slope opposite the gray house, which is across from the East Xiding Bus Stop. However, as soon as I arrived, the neighbor's dog started barking.
There was no staff when I got there; I had to call the owner. The neighbor's grandma helped out.
After 8:30 PM, there was no running water, though there was still water for handwashing.
Overall, it was clean.
There's a restaurant (with hot pot) right across from the guesthouse, at the bus stop.
They also offer pre-ordered lunchboxes (available for pickup at 11 AM the next day).
Walking towards the elementary school, there are convenience stores and restaurants, which is handy.
The landlady is very chatty.
Fireflies can be seen nearby (see pictures).
After rain in August and September, I even saw a super giant, perfect rainbow, and sometimes even a double rainbow.
The guesthouse lobby entrance displays the daily sunrise and sunset times.
There were groups of three to five flies at the entrance and in the lobby.
The lobby has menus, poetry collections, tourist information, tea bags (they smell wonderful even without brewing, and the brewed tea is very layered), coffee grounds, and a kettle.
The tables are made from old sewing machine bases.
The shower gel was my favorite verbena scent.
After eating in the lobby, I had to walk quite a distance to wash my hands, which was inconvenient.
There was no hot water for handwashing in the kitchen.
Every time someone walked by, the neighbor's dog would bark.
**Dorm Room Experience:**
I really liked the bed curtain material.
The bed was very comfortable.
The bamboo blinds and wooden ceiling were great.
There were many storage cubbies and lockers (each cubby was assigned to a bed).
But there were no actual lockers.
And for some reason, even though we were in the same room and paid the same price, another bed didn't have a bed curtain, no power outlet by the bed, and no storage cubbies under the bed. It felt like differential treatment.
Sometimes, in the middle of the night, the neighbor's dog would bark.
Breakfast was very filling; the egg pancakes were already cut into pieces, which was thoughtful; the blueberries were very sweet; the mushrooms had a buttery aroma; the edamame was cold and seasoned like salted chicken.
The coffee grounds were specially blended by the owner's friend and cannot be bought elsewhere.
If guests weren't present during meals, the landlady would cover the food with tissue paper, but flies still got close. I suggest using a plate to seal the surface.
**Double Room (with private bathroom):**
The room was large, the bed was large, the bathtub was large, and it had mountain views.
**Twin Room (shared bathroom):**
Simple and sufficient.
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Price per night from:€28
Posted on Jan 3, 2026|Lake View Family Quadruple Room
ABHIJITSINGHThe room was spacious and the beds were comfortable, which made the stay fairly pleasant. Although it was a last-minute booking advertised as a lake-view room, the lake was quite far and only visible as a distant panoramic view. The washroom was good overall, but the toilet had a standard seat with no bidet, which may not suit all guests. Breakfast options were very limited and not ideal for international travelers. Parking facilities were good, and the service provided by the staff was decent.
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Price per night from:€48
Posted on Mar 27, 2026|View Twin Room
Guest UserThe hotel's location is ideal, and it offers great value for money in the Alishan area. The parking lot is convenient and easy to use. There's a direct pathway next to the hotel that connects to the Longding Trail, and it only takes about 10 minutes to reach the observation deck. Our room had an excellent orientation, allowing us to watch the sunrise directly. The room itself was spacious. However, the breakfast selection needs improvement; we stayed for three nights, and the breakfast menu was the same every day with limited options.
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Price per night from:€110
Posted on Apr 10, 2026|Quadruple Room
gabthebratgot room 201, two queen beds meant for 4 but we only had 2 pax, as 2 pax rooms were unavailable. paid abt 214 for the room in Apr 2026.
location was decent, near 711, restaurants and the train station.
interior lobby and walkways look refreshed, but the rooms are certainly dated. cleanliness is generally acceptable, but the toilet ventilation produced a slight but noticeable foul smell.
wifi was also slow.
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Price per night from:€104
Posted on May 6, 2024
shuyi huang
The location is good. The hotel staff are very helpful and will inform you of all the information. The welcome afternoon tea is great. One drink per person and a large portion of small cakes. It is really excellent. Highly recommend.... The room is large and clean. The sauna equipment is old, the pool is a little dirty, the spa is broken, and the oven and steam room are not open. It would be better if it could be tidied up a little! The swimming pool is large and small, and the spa water is not deep. The spa is great for adults and children to play in, and the scenery is beautiful. Although the breakfast is not very rich, it has everything you need. It even provides beef soup, which is a plus because it is not available during renovations. Concert, looking forward to staying again after renovations to experience a different holiday atmosphere
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Price per night from:€55
Posted on May 9, 2026
PerineNot the best of experience with the hotel as they were not hospitable in providing transport from bus station to hotel till I mentioned we have a wheel chair hotel guest. Do not expect any warm reception service either.
That said I would like to commend their prompt initiative to change our room to their sister hotel (next to it) which has elevator and allocated us special room for my wheel chair friend!
Lesson: must mention at booking of the need for wheel chair guest.
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Price per night from:€74
Posted on May 30, 2026
Guest UserIt seems impossible to find reasonably priced accommodation in the Alishan Scenic Area, which is why even ********* locals feel domestic tourism in Taiwan isn't worth the cost. The hotel provides basic facilities, and I didn't expect good soundproofing, so I have no complaints there. I saw many complaints in the comments section about the lack of a shower curtain, but the owner seems completely indifferent to guest feedback, not bothering to make even simple improvements. So the bathroom and toilet just get completely soaked. To be honest, Alishan isn't an absolute must-see, but the related tourism infrastructure and the hotel's value for money directly influence a traveler's final choice.
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Price per night from:€87