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9.2/10
Great
BBubaideqiangweiThe location is unique! Go out and turn right 20 meters is the copper monkey! The waiter is very good, there are apples in the elevator room to take. There is a hot water bottle without slippers. Breakfast also has cheese cake! good. However, the hotel sent an email at 1 pm on the day of check-in, there was no hot water, either could not take a bath or change the hotel. Very affecting the mood! However, Trip.com communication was very fast and compensation was given. We later decided to stay at this hotel and did not take a bath. People who book this hotel have to be careful about hot water system problems.
MMonica WoongThe location is okay, about a 15-minute walk from Heidelberg Central Station.
The room was very spacious. I really liked the pantry area – it had everything we needed: a small fridge, dishwasher, induction cooker, coffee maker, and full kitchenware. Very convenient.
The bathroom was also large and suitable for elderly people or anyone needing extra care. It had heated floors, good hot water, and strong water pressure. The only downside was no toiletries like toothbrush or comb, but they do provide basic items like tissues and toilet paper.
The bed, pillows, and blanket were comfortable. The room light was a bit dim when the curtains were closed. It would be nice if slippers were provided. The air conditioning and heating worked very well.
The price was fair for Germany. Breakfast costs £17 if you book in advance, or £19 if you walk in. The breakfast had a wide variety of standard European options.
GGuest UserThe train station is about a ten-minute walk away, and the bus is also very convenient, just two or three stops away. The staff is friendly and welcoming, the room is well-planned and clean, the air conditioning is very good, and it is very close to Heidelberg Old Town, making it very convenient for travel. I recommend it.
MMiyachaiA bit far from the city center, so it's best suited for those traveling by car. It offers good value for money. The hotel room was clean, tidy, and comfortable, and the breakfast was decent. Although the hotel facilities look a bit dated, they are very well-maintained. The only downside is the lack of an elevator, which makes carrying luggage upstairs a bit inconvenient. Otherwise, everything else was good.
GGuest UserGood location, outside the ancient city, convenient for walking around the ancient city. The room is well equipped, but a little small for three people. The service is friendly and there is an additional charge for check-in before 3pm. Overall score: 4.8.
GGuest UserNice hotel, very friendly staff, delicious breakfast and more than enough, one diner in the restaurant was also very good.
Sometimes the floor where we slept was a little noisy, And after our opinion the rooms were 2, 3 grades to warm.
GGrace.TTThe hotel is next to the train station but there is an abandoned big shop in between the station and hotel. Walking to the hotel at night can be dangerous for solo traveller, in front of the place is a car park, and many stranger and homeless people is around the station.
However, the bus and tram station is also next to the main station, it make it very convenient to the market.
The room is smelly (not smoking smell) , not sure what it is.
Front desk staff is helpful and allowed to store luggage during checkout.
GGuest UserThe location of this hotel is great, and the front desk people were nice too. But the facility was way below either the industry standard or our expectation - the knob of the shower was falling down, the curtain was also falling down and could not close; the reading light switch had no handle; and the shower drainage was blocked (see the photos) ---- shockingly this is in Germany!! Very, Very disappointed.
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