Featured facilities: Laundry Service (On-Site), Restaurant
Very Good
47 reviews
8.5/10
1 night
From NZD 189
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9.2/10
Great
GGuest UserHotel has 4 star on the side of the building but it’s showing its age and did not feel like it. To be fair, it did look comparable with the other 4-star hotels in the area. Pillow was very very flat and uncomfortable. Room was basic and clean.
Location was great though - mins walk from the Immaculate Conception Cathedral. Staff was very friendly and helpful. Free parking (7 min walk away) was a nice plus
SSpacemanAUThe twin room had a walk-in shower, though there aren’t any fridges in the room however, a good point is the aircon which works well.
Friendly front desk staff ‘Andrew’ who is from the UK.
NNavinFernando🌟 Excellent Stay at Hotel Lutetia – Perfect Location & Comfort! 🌟
We had a wonderful stay at Hotel Lutetia in Lourdes. The location is absolutely unbeatable—just a few steps away from the train station, making arrival and departure incredibly convenient. The rooms were impressively spacious, clean, and very well-maintained. Everything felt fresh and tidy, and the modern elevator access made it easy to move around, especially with luggage.
Another big advantage is the location—within easy reach of the Grotto and the Basilica, which made our visits smooth and stress-free. There are also plenty of great places to eat nearby, so you’re never short of dining options.
What truly stood out was the friendliness of the staff. They were welcoming, helpful, and made our stay even more enjoyable.
Overall, a superb hotel that offers comfort, convenience, and excellent service. Highly recommended for anyone visiting Lourdes!
IIsamThe lady receptionist was super friendly and accommodating, she even checked me early so big thank you to her. Mr Miguel the receptionist was such a lovely man but Mr Jan the receptionist was a bit harsh in his responses to people and was treating guests as they are stupid, very sad to see that Infront of me. The room is nice and big and well maintained. The breakfast costs 10 euros which includes a variety of fruits, pork sausages, omelette, ham, cheese and other basics, it's the same every day. The location is super a few minutes away from the Lourdes Basilica making it a great stay for those interested in visiting St Lourdes.
GGuest UserWill recommend due with convenience location. It’s very close to the Grotto of Lourdes the main attraction. But hotel is very old and mouldy in bathroom window. I a breakfast, I went down nearly 10 for breakfast and already finished I was told. But still charge me 10 euro. I tried to requested a crossaint I was told all finished. And nothing left , apart from square brown bread baguettes. I said I don’t eat baguettes it’s hard. Reception told whatever is there that’s all they got. He charged for 9 euro for 2 slices of brown bread and a cup of coffee. Not happy ☹️
GGuest UserOutst!.anding experience in Lourdes - relates to very first day - my daughter & self walking towards sanctuary, and really looking forward to so much. I volunteer each year , but my daughter was never there before & at her suggestion we stayed in Ibis. Was v pleased with location for starters and we could go down steps & towards Grotto. However suddenly lady tapped me on shoulder to warn me that my bag open - back pack which I bought for trip. Immediately I knew - I would never leave a back pack open/ Panic set in quickly & I found all my walled, bank cards & mobile phone - so my good sense left me too & I just turned around and back to IBis. Up in my room I did not have a phone , but was too upset & just knew straight to police. With that - knock on door. It was Christophe from reception. He had got a call from a shop - St Joseph's under bridge entering San Michelle gates. My little holder with all my bank cards, details, my mobile, any cash also. So we quickly rushed down there to be handed my wallet & phone. They were such a sweet couple. Cash was taken but thank Our Lady the cards remained. I could not say enough about Christophe & Nathalie. They really cared & I did not need police. So I could only say IBIS staff were wonderful. People is the reason for going back to Lourdes and the bad ones drive everyone away. So I am voting for your staff on that account
KKok HongThe hotel is at the other end of the action ( activities , eateries, and shopping. A good 10 minutes walk to the action area. The room is rather small for two to move freely. We let each other pass as the space is for two mid size person. The shower was somewhat ' tickling ' , the control of the water temperature was a challenge. Breakfast is 9 euros, per pax, which is basic continental ( no ham and eggs ), which is convenient for early riser as other eateries start 8ish. Luggage storage is allowed. Checkout time was allowed at 11am ( specified at 10 am). The staff were helpful and pleasant. Overall stay for us is pleasant although I dislike the shower.
GGuest UserExceptional location about 150m from the sanctuary, surrounded by many locals and restaurants. In front of the hotel you can borrow wheelchairs if there were people with disabilities. Good breakfast international. A friendly and available staff, I will advise you and I will certainly return to you.
GGuest UserLocated close to the grotto and basilika, 5 minutes walk from hotel. The room was clean and bright. The staffs area very helpful. Recommended hotel if you want to stay in Lourdes
AAnonymous UserLocation wise is great 👍 just 4min walk from airport shuttle bus stop(right across Paradis Hotel) payable only by card €3 15min rides.
Room cleanliness: we walk barefoot around the room and our feet turned black with dirt within seconds. Seems the floor isn’t cleaned for so long but the rest of toilets, beddings and kitchen utensils is clean and complete. Bed is comfy. Sadly, we had to cut short our stay 1night only and rush back home.
Thanks goodness this place have lifts for disability/elderly person. 🤩
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