Lourdes Hotels with Shuttle Service

The hotel is really near the station so it's really eazy for people who visited Lourdes for the first time. You just need to cross the street. The interiors look really nice and the staff are friendly. The room is also nice and big enough. It also near the Sanctuary, you only need to walk a couple of minutes. Our experience has been great, thankyou so much Best Western!!

Very welcoming, cozy, and beautiful with a view of a river from my room. Staff were exceptional, very friendly and helpful, I asked for a sellotape around midnight to use for my packing, staff went beyond just to accommodate me. Also good to mention, I was surprised when two lovely staff told me upon checking in that my booking comes with a breakfast, I thought they just made a mistake and so I clarified that I didn’t include breakfast as I will be spending most of my time outside and I had an early flight to Paris, but they insisted and went over the top by saying ‘they can make a sandwich or pack a light breakfast with fruits for me’, amazing and superb service, indeed. Great location, near the Cathedral, shops, and restaurants. Everything was perfect, I would definitely come back and recommend.

Unfortunately my wife and I had a terrible experience at this hotel. Everything started to go wrong upon arrival where there was no more space available in the hotel parking lot and we were told to park the car in another hotel away from this one. Then the fourth. They put us in a room with no ventilation at all. And the hotel's air conditioning was off. They told us they were going to change our room but they didn't. We also bought breakfast from the hotel. But the staff are poorly trained. We were asked to show proof of payment repeatedly during our meal, plus there's a totally nonsensical rule for you to use the tables to have your breakfast. Every day we were asked to change tables to another one that wasn't ready. The justification is that the one we had sat on was to be used only for lunch. All in all, a bad experience.

Please read this review as it will help you with your stay. Read also all of the poor reviews for this hotel as they are mostly true, indeed not a 5 star. Booked 2 rooms in July for 3 nights, one King room without Sanctuary view and one Junior Suite with Sanctuary view. The king room (or superior double) was not a good choice, has poor ventilation and a thin noise you can only hear at night. The Junior suite has an old central AC with irritating noise even when it is turned off, if you choose this room do not forget your ear plugs. I would stay on a Deluxe room with Sanctuary view on the 4th floor instead as it is cheaper and the AC is old as well but a split model without the noise when turned off. Saw many guests complaining about AC problems, the daily french staff is rude and do not solve the problems. Breakfast does NOT woth it, it would be much better to find a boulangerie nearby. The restaurant is ok, expensive for what they serve and I would recommend just for an ”emergency” , if you have a car I would go to a restaurant in St Savin. Decoration is cheap, spa is a joke, elevators are tiny and old. Bed sheets are horrible, the windows could be sound proof but the walls are not so a lot of noise from the outside, the shower of both rooms leak to the floor. This hotel has nothing to do with the United Kingdon Belfry group, do not be fooled. We want to leave on the 1st night as 3 nights was too much on this hotel. I would not stay again, if you do choose to stay, please do not pay in advance, and do not include breakfast on your stay.

We were happy to use this Continental Hotel. Breakfast were of vatiety selection. Both drinks and foods were unlimited. Hotel was clean, everyday towels were provided, beds were makeover everyday. Location is just 150 meters away from Basilica. Very acciseble to transportations and surrounding stores and restaurants.

This hotel offers the best service ever. The staffs are amazing. Rooms are very clean., location is perfect near the chapel. It’s very calm and easy to find. Food is good also. Restaurant is very clean And staffs are accommodating. Thank you again and again from Gecia formation group tour 2024.

Apartment very correct and functional, my stay will remain a strong moment and the privilege of having stayed in a comfortable and spacious place, the reception is at the listening of the clients and good advice.

We travelled to Lourdes on pilgrimage with HCPT (Hosanna House and Children’s Pilgrimage Trust). Hotel Croix des Bretons was our “home” for the week. We spent 7 nights here over the Easter weekend - the 1st week of the season, and the staff could not have been more prepared. From the warm & friendly welcome, accommodating all of our unusual requests like they were absolutely run of the mill, to the buffet style food which was refreshing and good. Honestly, I wouldn’t want to stay anywhere that Francois, Sabine & the team don’t manage. The hotel itself is really clean, the rooms are comfortable, especially the beds, with extra blankets in the wardrobes if needed. The bathroom was spacious and super clean, ours had a bath with a wall shower. The staff in the restaurant were kind, caring and diligent. I know that if I were to come to Lourdes, by myself outside of the organised pilgrimage, Hotel Croix des Bretons would be the first place I would look to book. Grazie Francois! Arrivederci alla prossima!

We stayed here for 2 nights. The staff are lovely and hard working. The bedroom was comfortable with air conditioning. Very helpful when checking in and out with where to park car/ leaving bags etc. The hotel is close to the grotto and is very handy for returning to during the day if needed. We would definitely stay here again! Thanks to all the staff!