Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 7, 2025
Guest User
It's about a 15-minute walk from the bus terminal. The hotel is in a residential area. From the outside it doesn't look like a 4-star hotel, but the room was quite comfortable. The staff were friendly and the included breakfast was delicious with a wide variety of options.
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Price per night from:AU$112
Posted on Jun 18, 2026
sdtky
The room was bright and airy with simple, practical furnishings. The bathroom was also quite spacious. It had a large balcony, but the door was locked. Given that a main road runs just below, there's probably a good reason for that.
Breakfast and dinner were included. Dinner was mediocre, not much variety, and drinks had to be ordered separately. However, there was one soup, a rich cauliflower soup, which was a local specialty.
Breakfast was excellent and very plentiful.
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Price per night from:AU$118
Posted on Nov 12, 2025
NathalieCiCi
This is a design hotel with an artistic atmosphere throughout. The hotel staff were very welcoming, enthusiastically introducing the hotel and thoughtfully providing recommendations for nearby restaurants.
The hotel is very close to the city center, accessible by light rail, and a 5-minute taxi ride to the bus station. There are many good restaurants within walking distance, and a DM shop is across the street. Zagreb is a small city, making walking very convenient.
Looking forward to returning here again! 🥰
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Price per night from:AU$196
Posted on Jul 16, 2025|Deluxe Suite
Guest UserOne Rude Staff Member Ruined an Otherwise Decent Stay
I stayed at Esplanade Zagreb Hotel with high expectations given its historic prestige, but one employee’s unprofessional behavior significantly tarnished my experience.
Upon arrival, I mistakenly entered the hotel’s parking area as the parking gate opened. After realizing the error, I proceeded to the lobby, completed check-in, and moved my car to the designated drop-off zone for valet service. At this point, a parking attendant aggressively confronted me—hands on hips, speaking in a condescending tone, and demanding how I’d accessed the area. His demeanor was more suited to scolding a trespasser than addressing a paying guest.
To be fair, the front desk and concierge staff were perfectly polite and efficient. Had I not encountered this particular employee, my overall impression would have been positive. But for a hotel branding itself as a luxury establishment, even one hostile interaction is unacceptable. A guest’s entire perception can be undone by a single moment of poor service.
The incident casts doubt on the hotel’s training standards. Why does such a disparity in staff attitudes exist? I hope management addresses this, as no amount of century-old tradition excuses rudeness. Until then, I’d hesitate to return or recommend Esplanade Zagreb without caution.
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Price per night from:AU$179
Posted on May 11, 2025|Deluxe Room With 2 Single Beds
Guest User
First things I like to express my appreciation to Toni at front desk who's very friendly welcoming my first day check in and helping me when I have problem with rental car. He really put his effort making so many calls when the rental car didn't response well, but finally all problem solved. And he sent his regard throe his friend at front desk on my second check in after 7 days traveling to Split and Dubrovnik, his name also Tony and he also very friendly.
Thanks to both of you Toni & Tony ( I hope I didn't wrong spelling your name )
It's highly recommend for all type of traveler, the room is very quite, I can't hear anything from next room or outside, sleep like a baby. I love the spacious shower room and all luxury amenities. If not mistaken I think this is a brand new hotel.
Since i drive a car, for me location is not important, 8 minutes drive to the old town, not too far. I like the neighborhood is so quite.
Breakfast has many menus and tasty too.
Overall is perfect , one thing I don't like is the dimming lights.
If they have a brighter light, I will be so happy.
The W By LJ is my youtube channel if you like to see my review video
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Price per night from:AU$101
Posted on Jun 12, 2026
CloriaismeTen thousand times more beautiful than I imagined! Maybe it's because I checked in so late, but they upgraded me to this huge room. It's absolutely gorgeous with an amazing view, and the hygiene is excellent – very clean and bright. Highly recommend to everyone!
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Price per night from:AU$136
Posted on Jul 9, 2025
Guest User
The hotel is almost like an art museum, with lots of pictures and beautiful. The city bus stop is right in front of the hotel, so the traffic is very good and the breakfast is really good.
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Price per night from:AU$122
Posted on Aug 12, 2025
Alexis OlaguirThe hotel features a clean, tranquil pool, a well-equipped fitness center, and a delectable breakfast. The room was very spacious, and the bed was comfortable.
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Price per night from:AU$157
Posted on Aug 10, 2025
Guest User
Hotel is located conveniently, especially if traveling by car. When I arrived, while taking a shower I realized that the bath drain was clogged and had to clean it myself (as I was already soaking wet). Obviously, clearing out other people's hairs wasn't my idea of a well maintained bath in a 4-star hotel so I complained at the reception. They apologised, but it was all a bit too late. In general, the shower could use some TLC as the toiletry shelf inside the shower was not clean as well (had some mold on it). Other then that, the room was adequate, and the location of the hotel allows for a good sleep, even with windows open as it is far enough from busy streets.
Breakfast was mediocre - croissants were semi-baked, almost raw inside and definitely just baked to finish from frozen (not freshly made in hotel bakery). The selection of food was meh, but it wasn't horrible.
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Price per night from:AU$113
Posted on May 14, 2025
Thanis T.
The hotel is clean and basic amenities are provided. Reasonable with the price. Since I rely a lot on walking, the location is neither good nor bad. It was 2.5 km from the city center but since it is spring, the walk is really enjoyable.
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Price per night from:AU$49