4-Star Hotels in Zagreb

I had a wonderful stay! The room looks super cool and is kept very clean. A huge thanks to Oliver for being such an amazing host! His tips and local info were so helpful and really put me at ease. The room was cozy and warm thanks to the central heating. It’s also super close to the tram and bus station, so I didn’t have to struggle with my heavy bags. I loved how quiet it was. There’s a work-friendly setup with a keyboard, and the Wi-Fi is solid, which was perfect for my laptop work. Just a heads-up to bring your own shampoo and conditioner, but everything else (towels, slippers, dryer) is there. Thanks again, Oliver!

Me and my friend had an amazing stay at your property. Reception staff named ‘Dari’ was very friendly and very helpful on our check in. Room was nice and has a very comfy beds. Breakfast was so delicious, plus very friendly and very accomodating Filipino staffs. Big thanks to the tall guy on the breakfast(sorry we forgot his name) for the excellent service. We will definitely come back.

Had a very pleasant stay at this hotel. The room was very clean and the location is ideal, close to the city center. Just a small downside regarding the buffet: the dishes were good, but they weren't refilled, which meant you couldn't always go back for more. We should have just ordered a meal directly instead.

I was very satisfied with the room; I always tend to trust branded hotels. There's a fairly large supermarket nearby, which was convenient for shopping. It's also very close to the bus terminal, so I didn't have to drag my luggage far to catch a ride. When checking out, there was a heavy wind and rain, but the hotel staff kindly and quickly helped me get a taxi.

The young lady receptionist was quite rude in a way she was trying to say that the luggage room has limited space. She kept saying that repeatedly with hard tonal voice. I think she should be trained how to give a sincere service to all guests, without race discrimination. Otherwise, the rest of staff team are nice and helpful. Room is nice, clean, and modern. There’s a supermarket (Lidle) nearby.

The apartment was nice enough for a couple of nights. Large bedroom but uncomfortable pillows, modern bathroom, very small kitchen and living room. The downside to our stay was that we didn’t receive check-in instructions from the property. I tried to contact them on three separate occasions, but to no avail. In the end, my daughter, who was already staying there, managed to speak with someone. Also, the address listed on Trip.com is incorrect, and once again, we were able to access the building and the apartment thanks to my daughter—I don’t know what we would have done otherwise. We never received a response from the manager, the owner, or whoever was in charge of check-in.

The hotel is almost like an art museum, with lots of pictures and beautiful. The city bus stop is right in front of the hotel, so the traffic is very good and the breakfast is really good.

Hotel is excellent. I stay for the second time already. Good breakfast, excellent Wifi, cleanliness, service and staff friendliness!

*************Excellent studio apartment...BUT the issue is the noise ******** Throughout the night from traffic and rubbish trucks. It was sadly relentless and despite having double windows the glass is not double glazing. Due to the noise I would not stay here again sadly. The apartment and service was flawless but even with earplugs it was difficult to sleep.

Hotel is located conveniently, especially if traveling by car. When I arrived, while taking a shower I realized that the bath drain was clogged and had to clean it myself (as I was already soaking wet). Obviously, clearing out other people's hairs wasn't my idea of a well maintained bath in a 4-star hotel so I complained at the reception. They apologised, but it was all a bit too late. In general, the shower could use some TLC as the toiletry shelf inside the shower was not clean as well (had some mold on it). Other then that, the room was adequate, and the location of the hotel allows for a good sleep, even with windows open as it is far enough from busy streets. Breakfast was mediocre - croissants were semi-baked, almost raw inside and definitely just baked to finish from frozen (not freshly made in hotel bakery). The selection of food was meh, but it wasn't horrible.