Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 1, 2026|Superior Room
Guest UserThis hotel is super comfortable with excellent accessibility. It's incredibly peaceful and private. Overall, it's great, comfortable, and definitely 100% safe.
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Price per night from:€14
Guest User
For this price, staying in a historic hotel from 1910 is simply amazing. The hotel's ambiance is excellent, and the garden is stunning. The breakfast is particularly noteworthy, with the desserts and bread being top-notch. The location is also very good, with a shopping mall just across the road.
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Price per night from:€58
Posted on Jan 18, 2026
Guest User
Awesome, the location is strategic in the city center. It's perfect if you want to walk around the downtown area, and you can easily find breakfast places on foot. There's also a Family Mart nearby. Thank you!
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Price per night from:€14
Posted on Aug 1, 2026|Champs Room Hollywood
KukuliThis is an excellent hotel. If you walk straight out, past Pizza Hut and over a footbridge, you'll reach the city's largest shopping mall. The mall is huge and has everything you could need. The hotel facilities are very good and clean, and the breakfast on the first floor is rich and delicious. If you want to stay in the city center, this is a great choice.
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Price per night from:€26
Posted on Aug 25, 2026|Twin Guest Room
Zoom Explore^^My overall stay at the DoubleTree by Hilton Surabaya was excellent. The hotel is conveniently located in the city center, with easy access to restaurants, shopping malls, and attractions. The hotel itself is modern and comfortable, with spacious rooms and very comfortable beds, ensuring a good night's rest after checking in.
The staff were very friendly, warm, and proactive. The breakfast offered a wide variety of options, including Western, Chinese, and local specialties, all of good quality. The hotel facilities are comprehensive, with a swimming pool and gym, making it suitable for both business travelers and tourists.
Overall, it's a highly recommended hotel. Its location, room comfort, and service are all major advantages, and I would definitely consider staying here again on my next visit to Surabaya.
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Price per night from:€49
Posted on May 4, 2026|Superior Double Room
Guest User
The hotel's location is excellent, really close to the mall. It's a bit old, but the staff are very welcoming and always quick to respond if you need help.
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Price per night from:€22
Posted on Jul 29, 2026|Superior Twin Bed
Denniz-zhengIt was cheap and the location was great, less than a 10-minute walk to a big shopping mall. We booked it for two nights before our volcano trip, so we didn't really get much sleep. Honestly, though, a lot of things in the room were a bit run down. There was no hairdryer, the sink was clogged, and my travel companion's bedsheet was replaced with a very stained one, which we had to ask the front desk to change again.
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Price per night from:€12
Posted on Sep 25, 2026|Deluxe King Room
Anil DhopeAria Centra hotel in Surabaya: Great Stay with Outstanding Service!
I stayed at the Aria Centra Hotel Surabaya for four nights. The location is perfect—close to all the interesting places in the city. The breakfast was very good, and the breakfast manager, Mr. Yoga, was incredibly friendly. He always made me a Cappuccino and informed me of the daily specials. The reception trainee staff Mr Ibrahim helped me booking Grab cab to airport with advanced features of Grab and facilities at reception are of a good standard.
My only feedback is that the linens, bedsheets, and towels look a bit old but the house keeping staff were too good.
Overall, my stay was very comfortable, and I highly recommend this hotel for its location and excellent staff.
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Price per night from:€21
Posted on Sep 20, 2026|Standard Room with Double Bed
Guest UserThe location is in the city center, making it convenient to take a taxi to the zoo, Gubeng train station, Submarine Museum, and Cheng Ho Mosque. There's food available on the ground floor (the Indonesian congee in picture two), so if you arrive at night, you don't need to leave the hotel to find something to eat, and it seems like it's also available at lunchtime. There's a bar on the ground floor where you can buy drinks, but if you want individually packaged drinks, you can simply exit the hotel lobby and turn left (north) to the convenience store next door, which is very convenient.
The room itself is decent; the air conditioning works well. The hotel doesn't provide bottled water, but it does offer disposable slippers, toothbrushes, and a hairdryer, so the amenities are quite acceptable. The front desk offers free luggage storage.
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Price per night from:€15
Posted on Nov 24, 2025
Anonymous User
Before I review I want to say all the staff were kind friendly and very helpful. If this review was about the staff you would have 100%.
My problem is with the fabric of the hotel. It is dirty , shabby and living in the past. The first entertainment hotel in the city. Looking at it it was probably the last time it was refurbished.
I feel that the staff put on a brave face and they are professional in their duties.
Entering my room the sheets were grey had holes and stained. If you use an external laundry and hire your linen someone needs to change your contract!! Grey is not white. The walls are covered in hardboard and are dirty. Shower and toilet ok. Fire door did not self close. Hole in the wall where the self closer keeps hitting it.
If this is a four star hotel it’s the staff who are keeping it there, a review though in my opinion would drop you to two stars at the best!!
The owners need to reinvest!!
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Price per night from:€15