Genteng Hotels with Breakfast

This hotel feels like one of the more upscale options in Surabaya. The garden is absolutely beautiful, attracting many visitors who come specifically to take photos, and it has a rich historical background. The mattress in the room was very comfortable. The only minor issue was that the sink in the bathroom drained a bit slowly, which seems to be a common problem in Surabaya. The breakfast was incredibly abundant; I'd recommend setting aside an hour to enjoy it. Plus, it's right next to a shopping center, making it perfect for some last-day travel browsing. The hotel's spa is about 250 RMB for a 60-minute session per person, but it's really relaxing. Just a heads-up, check-in is only available after 2 PM.

Everything about the hotel was great. I especially want to give a shout-out to Knot from the hotel lobby! His service was incredibly attentive; he helped with our luggage the whole time and was so patient and gentle. A big thumbs up to him! The pool was beautiful, and the bed in the room was so soft that I had a wonderful night's sleep.

Considerably clean, service wise language is a challenge, couldn't get information of any indomart nearby at all and couldn't get a cup noodle at night about 10pm. Cafe downstairs has no food at night too Good size for family where the 4 of us can sleep in a room together

This is an excellent hotel. If you walk straight out, past Pizza Hut and over a footbridge, you'll reach the city's largest shopping mall. The mall is huge and has everything you could need. The hotel facilities are very good and clean, and the breakfast on the first floor is rich and delicious. If you want to stay in the city center, this is a great choice.

For two days we have been smelling cigarette smoke in our room. The receptionist told me there are smoking rooms available on the second floor. Today we smell a very strong glue smell. Our room has no windows, so we’re getting high for free!

An affordable stay at Riverview Hotel. There was lots of choice for breakfast and some alcoholic drinks available upstairs. They also had evening singers. The rooftop pool is cold but clean with lovely city views. The rooms are clean with 2 bottles of water provided each morning. There was supposed to be shampoo provided but the bottle was empty and they did not refill this for the duration of my stay. Be prepared for lots of families and loud children splashing in the pool - it is a popular staycation spot.

We enjoy our stay here. The staff was so friendly and helpful. The food for breakfast is variety and delicious. The location is strategic, near the mall and hot spot around surabaya. Would absolutely recommend this hotel.

Located in the heart of Surabaya, about a 10-minute walk from the department store. On the way, you'll pass some great sports shops. A simple breakfast is included (you can ask the staff to fry eggs, they're delicious!). The two male front desk staff were unhelpful and immediately said they couldn't assist with anything (very passive problem-solving), but the rest of the female staff went out of their way to help us with our issues!

Before I review I want to say all the staff were kind friendly and very helpful. If this review was about the staff you would have 100%. My problem is with the fabric of the hotel. It is dirty , shabby and living in the past. The first entertainment hotel in the city. Looking at it it was probably the last time it was refurbished. I feel that the staff put on a brave face and they are professional in their duties. Entering my room the sheets were grey had holes and stained. If you use an external laundry and hire your linen someone needs to change your contract!! Grey is not white. The walls are covered in hardboard and are dirty. Shower and toilet ok. Fire door did not self close. Hole in the wall where the self closer keeps hitting it. If this is a four star hotel it’s the staff who are keeping it there, a review though in my opinion would drop you to two stars at the best!! The owners need to reinvest!!

We were in-between two activities, so we booked this hotel to sleep during the day as it was very cheap. Well... the reason for the low price is that the toilet is disgusting. I have never seen such thing. Its full of mold and dirty. Bed sheets are also dirty, but I was still ok with that. The toilet is an absolute no go, I didn't dare to shower and I'm not a picky person. The front desk was very nice to us, and helped with directions. We could also leave our luggage after check out.