Genteng Hotels with Breakfast

This hotel feels like one of the more upscale options in Surabaya. The garden is absolutely beautiful, attracting many visitors who come specifically to take photos, and it has a rich historical background. The mattress in the room was very comfortable. The only minor issue was that the sink in the bathroom drained a bit slowly, which seems to be a common problem in Surabaya. The breakfast was incredibly abundant; I'd recommend setting aside an hour to enjoy it. Plus, it's right next to a shopping center, making it perfect for some last-day travel browsing. The hotel's spa is about 250 RMB for a 60-minute session per person, but it's really relaxing. Just a heads-up, check-in is only available after 2 PM.

Arrived in Surabaya by train from Yogyakarta, and was scheduled for a volcano tour the next day. This hotel exceeded my expectations; I was very satisfied! From the lobby to the room, everything was impeccable, and the bedding was incredibly comfortable. A great experience!

This is always our preferred hotel whenever we visit Surabaya. We love the unique jungle-like atmosphere in the middle of the city—it feels peaceful, relaxing, and is a wonderful escape from the busy surroundings. The location is excellent, with easy access to many places. Although the hotel is a little older and some areas could be better maintained, it still has its own charm that keeps us coming back. For us, the relaxing ambience is what makes this hotel special, and we always enjoy staying here.

Business Room 207 was comfortable, clean, and spacious. Business Room 211 was noisy; I could hear the outdoor AC unit, which was very disturbing and uncomfortable. There was a humming sound, and the room was cramped for a business room – not recommended. Breakfast: Lacked variety and felt haphazard. Hotel staff were friendly and responsible. Check-in and check-out process was easy.

The grandcity mall is disappointing.. Empty ghost town Nevertheless we can grab anywhere else. Hotel is good, breakfast is great. only suggestion give a little more space because no space to solat with large baggage. Space constraints.

After visiting the waterfalls and volcanoes, I was exhausted when I returned to Surabaya, but checking into this hotel was so comfortable. The environment is great, and the front desk staff are very welcoming. The hotel's location is also excellent; even though I was too tired to shop, a walk around the area was very pleasant. Surabaya is much cleaner and prettier than Jakarta. I'll definitely stay here again next time I'm in Surabaya.

Very good hotel. The service and staff are some of the best i have seen so far. The taste of the food included in the breakfast is very good to. Rooms are clean and the housekeeping doesnt mess with your stuff when your not there. The only stuff i can think of this hotel could improve on is stuff others mentioned before already: Very loud traffic,some of the drivers think they are valentino rossi.. so some more soundproofing would be recommended. The airconditioning is ok in deluxe premiere and higher rooms,i booked a deluxe double wich ment me and my girl were being cooked alive but the staff upgraded our room to deluxe premiere for free wich was absolutely very nice of them. The water pressure is ok but could be a little higher. And the food despite tasting very good is being held warm on electri hotplates but they need to set these to a higher temperature for some of the food so that its still warm after it has left the kitchen. Final verdict: 4.5 stars out of 5 and would recommend this hotel to others but as foreigner who struggles with indonesian temperatures i recommend you book a deluxe premiere or better room.

Room: Good, although my request for city view was declined. They said the room with city view was full. Too bad. I got the room with bad view 🥺 Service: Fast. Time for check-in fast as well as time for check-out. They serve very well. I asked for room service and it was fast. Nicely done Food: Good comforting food. But for the pastry was so-so. The last day we stayed there, they prepared our early breakfast for takeaway, very good pacakaging. The Indonesian food was ok and many variations to choose Amenities: Poor. The towel was not proper to use, too old & we don't get fully amenities, for that we need to call for it. Need to improve. Will I stay there again?... Well, may be. Someday. But Aria not in the top of my list 😅🙏

Located in the heart of Surabaya, about a 10-minute walk from the department store. On the way, you'll pass some great sports shops. A simple breakfast is included (you can ask the staff to fry eggs, they're delicious!). The two male front desk staff were unhelpful and immediately said they couldn't assist with anything (very passive problem-solving), but the rest of the female staff went out of their way to help us with our issues!

Before I review I want to say all the staff were kind friendly and very helpful. If this review was about the staff you would have 100%. My problem is with the fabric of the hotel. It is dirty , shabby and living in the past. The first entertainment hotel in the city. Looking at it it was probably the last time it was refurbished. I feel that the staff put on a brave face and they are professional in their duties. Entering my room the sheets were grey had holes and stained. If you use an external laundry and hire your linen someone needs to change your contract!! Grey is not white. The walls are covered in hardboard and are dirty. Shower and toilet ok. Fire door did not self close. Hole in the wall where the self closer keeps hitting it. If this is a four star hotel it’s the staff who are keeping it there, a review though in my opinion would drop you to two stars at the best!! The owners need to reinvest!!