Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 9, 2025|Standard Japanese Style Room B Non-smoking
MiaomiaoisabelTraveling solo, I splurged on a Japanese-style room that could probably fit four people. It's an older ryokan, but that didn't really detract from the experience. The only thing was that during the off-season, the in-house restaurant for dinner was closed, so I had to buy food from a convenience store and bring it back.
Regarding the service, the shuttle driver was incredibly diligent and responsible, even waiting for me at the station for 2-3 minutes – I'm very grateful for that 🙏. In contrast, the two front desk staff (they were clearly not Japanese, probably Indian or Southeast Asian) were the most unprofessional hotel employees I've ever encountered: in the morning, when I greeted them, there was no reply; later, when I walked in from outside the hotel, they were loudly chatting and laughing. I've been to Japan so many times and stayed at so many hotels, but I've never experienced anything like this before.
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Price per night from:HK$578
Posted on Oct 17, 2025
Guest User
Hotel service is very thoughtful, warm, dinner is very rich, breakfast is very rich, there is a shuttle bus, the room is very large and comfortable, the terrace view is open, and there is welcome drink in the lobby.
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Price per night from:HK$738
Posted on Oct 21, 2025
Ewtl928
Regardless, we proactively requested not to prefer to eat beef for religious reasons. However, I was still informed that the hotel policy cannot make any adjustments for anyone. What a joke that you can have more rice! Is this a policy for human beings? Another interesting fact to note is that there is no additional food order option, even if you want to select food options, as long as you are willing to pay for them. What a brand! Overall, I would not recommend anyone with a food allergy, as it may cause an unwelcome experience during your stay. I stayed for 2 nights and had a total of 4 meals for USD 1,400+. I don't think it's worth the money.
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Price per night from:HK$2,967
Posted on Oct 24, 2024|Twin Room A Non-Smoking
QingfengguanhongA perfect stay experience can make you happy for a long time. There is no flaw and it must be full of 5 stars, especially the quality of the service staff and the meticulous ordering of dishes. The hot spring here is also very large, and the sister hotel ”Yadoli” can also be used for free. The hotel's shuttle bus runs at 15:30 at Kaga Onsen Station. The hot spring street is very beautiful at night, but not too prosperous, but the facilities are complete and quiet. That's awesome x3. Frankly speaking, I like this place, and I like the three-legged crow doll that takes a hot spring bath. I will bring my friends here again. Thank you.
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Price per night from:HK$555
Posted on May 15, 2025
Guest User
Beautiful hotel on a beautiful river. Large georgeous room.
For Japanese standards the service was just ok. Much nicer greeting upon arrival. Was left to drag my suitcases out the door with a wonderful old lady trying to help me. Of course I could not allow her to lift the heavy bags. All the other people were not available to help or see me out. Extremely rude by Japanese standards. Coffee at breakfast I was told to get at the coffee machine. Substandard for the class of hotel.
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Price per night from:HK$1,178
Posted on Apr 5, 2026
Anonymous User
The building was old and definitely had a retro Showa-era feel, but I could see the effort put into the renovations in various areas. The private open-air bath, which required a reservation, allowed us to relax with friends. The meals were a combination of dishes brought to us and items we could freely choose ourselves, which was great for controlling how much we ate. It was an interesting first-time experience, and I thought it was a good system for reducing food waste. We were able to fully enjoy the 'cherry blossom viewing' at another location. Thank you very much.
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Price per night from:HK$632
Posted on Jan 17, 2025
Ginvin
Although the location is slightly biased, the bathroom and toilet in the room are not heated and very cold. But breakfast and dinner are extremely rich. And the hot spring view on the rooftop on the 13th floor is worth the fare.
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Price per night from:HK$837
Posted on Jan 19, 2024
KING & QUEEN
The hotel is relatively remote and more suitable for self-driving tourists. My friends and I are not self-driving this time. It is easy to find by taking a bus for about half an hour at Kaga Hot Spring Station. The hotel also has a special car to take us from the hotel to Kaga Hot Spring Station.
The hotel is very large, the room is very large, Japanese style, very good experience, the hot springs have open-air and indoor, the open-air hot springs are very good, completely bathed in the mountains and forests, a great experience!
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Price per night from:HK$588
Posted on Jan 4, 2026
Guest User
They charge 150yen for pick up. It's about10 min away from kagaonsen station. No other amenities nearby. We booked w buffet dinner included. It's a mass market buffet like canteen. There are 3 pools in onsen and the tatami rooms are good sized. Buffet does not include crab. You need to top up 6500yen per person for the crab. The payable shuttle pick up is only available during check in and check out time.
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Price per night from:HK$418
Posted on Apr 14, 2025
Guest User
During our 2 night-stay, the breakfasts N dinners were awesome, mouth watering & flavorful! Best meals on our 12-day trip in Japan.
The shuttle bus service was a great help. Every service personnel we interacted with during our stay were warm N hospitable! Their smiles and greetings made us felt welcome.
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Price per night from:HK$426