Kaga Hotels with Breakfast

Almost everything was in tip top condition including our requests for a vegetarian dunner and breakfast for one of our friends. Perhaps a hostess more fluent in english would have been helpful but anyway she was most gracious, attentive and courteous. The amenities, food and service were really great!

Our stay in Morino Sumika was wonderful. This hotel is probably one the best Hotel (Ryokan) We’ve ever stayed in Japan. We are so impressed with their service. The staffs are polite and responsive even though language barrier. We stayed in a room with open air bath type with balcony looking at the slope garden and hotel itself. The architecture is stunningly beautiful. Room are spacious and bigger than we had expected. The room layout is great. We are so amazed with the hotel facility and everything in the hotel that we want to spend much more time at the hotel rather than going out. The hotel is about 5 km away from Kagaonsen Station in the area called Yamashiro Onsen. They offer shuttle service which we contact them via email. Yamashiro Onsen is very nice and calm. FYI… Kagaonsen Station is 20 minutes travel from Kanazawa by Hokuriku Shinkansen… very convenience..

The food is very good. You can choose different meals. I didn't get tired of it after two days. When I checked in, I was given a lot of coupons for the hot spring street, where I could get various ice creams and snacks. The hotel's public bath also has a Noten-buri bath. The private bath needs to be booked in advance and can be used for 1 hour. The Japanese-style room will help us lay out the tatami every day during dinner and restore it in the morning. It is next to the Tsurusen River, and you can make an appointment to pick up the airport in advance.

Beautiful hotel on a beautiful river. Large georgeous room. For Japanese standards the service was just ok. Much nicer greeting upon arrival. Was left to drag my suitcases out the door with a wonderful old lady trying to help me. Of course I could not allow her to lift the heavy bags. All the other people were not available to help or see me out. Extremely rude by Japanese standards. Coffee at breakfast I was told to get at the coffee machine. Substandard for the class of hotel.

The customer service was excellent. We didn’t expect to get a really big room and it comes with breakfast and dinner buffet which to be honest was some of the best I’ve had in Japan. I can’t wait to go back. Cleanliness could definitely be improved though but nothing too crazy to be turned off with.

It’s in the middle of nowhere. Though it has been expected, but when we arrived, it is indeed Not near anything. The hotel provides shuttle service from the Kaga Onsen station.

We were on a road trip, and the hotel was right by the lake, with beautiful scenery perfect for relaxing. The public bath was large and quite comfortable. Dinner and breakfast were buffet style, but the menu was simpler compared to other hot spring hotels in Hokkaido.

I booked four sets of rooms for one night. I didn’t expect the four sets of rooms that had been paid on the program. After arriving at the hotel, the hotel asked me to pay the full amount of the four suites, but the hotel waiter’s English level was very poor. I disturbed for an hour in speechlessness. Later, I learned that the payment on the program was originally a deposit. God! For such a simple matter, the hotel waiter clearly told me that the payment you paid on the program was all a deposit. Why do you say that we didn't pay? I was late to the hotel this day, so I was delayed for another hour, and we had no time to enjoy the hotel facilities. I hope that the platform and the hotel will communicate better in the future to avoid this situation. This time it really brought me inconvenience. Except for this hotel, the whole is very good.

The hotel is relatively remote and more suitable for self-driving tourists. My friends and I are not self-driving this time. It is easy to find by taking a bus for about half an hour at Kaga Hot Spring Station. The hotel also has a special car to take us from the hotel to Kaga Hot Spring Station. The hotel is very large, the room is very large, Japanese style, very good experience, the hot springs have open-air and indoor, the open-air hot springs are very good, completely bathed in the mountains and forests, a great experience!

During our 2 night-stay, the breakfasts N dinners were awesome, mouth watering & flavorful! Best meals on our 12-day trip in Japan. The shuttle bus service was a great help. Every service personnel we interacted with during our stay were warm N hospitable! Their smiles and greetings made us felt welcome.