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Posted on Aug 8, 2025|Standard Japanese Style Room B Non-smoking
Guest UserThis is a traditional Japanese hotel with an excellent location and good service. The public bath is open 24 hours, and the rooms are large and comfortable, though the facilities are a bit dated. Overall, it offers great value for money. The WiFi doesn't reach all rooms, and there's no signal at all on the fourth floor, which needs improvement.
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Price per night from:SGD 94
Posted on Oct 17, 2025
Guest User
Hotel service is very thoughtful, warm, dinner is very rich, breakfast is very rich, there is a shuttle bus, the room is very large and comfortable, the terrace view is open, and there is welcome drink in the lobby.
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Price per night from:SGD 128
Posted on Dec 27, 2025|Old Wing Regular Floor Economy, Japanese-Style
Guest UserThis was a truly satisfying stay. Before checking in, I had visited Shirakawa-go and was a little disappointed not to see any snow. But then, on my first morning at the hotel, I pulled back the curtains to find it snowing heavily! It was absolutely amazing. I decided right then and there not to go anywhere and just enjoy the snow from the hotel.
The hotel is a bit older, but the room was clean and tidy. I had upgraded my room, and it wasn't small at all. The area mentioned in the description probably just refers to the room itself, but the entryway was also very spacious, allowing me to easily open my large luggage. The indoor balcony in front was also quite large, perfect for a family to sit and enjoy the snow.
The floor-to-ceiling windows offered direct mountain views, with the river flowing right below. The large floor-to-ceiling windows in the restaurant lobby were even more stunning – it was wonderful to enjoy the snow while dining.
Even the outdoor onsen provided beautiful views of the snow and river while soaking. The best part was how few people there were; both times, it was just me and my daughter, so there was no need to book a private onsen.
Behind the hotel, there's a walking trail. We explored it that day, and while the heavy snow made it a bit challenging to walk, it was incredibly beautiful and completely deserted. Every photo we took was a scenic masterpiece. Our shoes and socks got wet on the way back, but thankfully, we didn't feel cold.
There are convenience stores and supermarkets nearby, making it very convenient to buy food and other necessities. I would definitely recommend this hotel to friends.
The staff were also very friendly. Although most of them didn't speak English, they used translation software, so communication was just a bit slow.
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Price per night from:SGD 131
Posted on May 18, 2025
Seedlings
KAI Kaga inherited hundreds of years of hot spring inns and used new modern models to attract tourists in the hope of driving crowds to the hot springs in nearby districts. However, it turns out that the surrounding area is very deserted. Except for KAI Kaga, which is fully booked on weekends, there are almost no crowds. The surrounding shops are either closed or on the way to closing, and the nearby shrines specially marked as tourist attractions are also deserted.
The hotel itself, the rooms, the hot springs, the facilities and the food are all average, but it is really not worth the price (it may also be that there are more people on weekends and the price is higher).
The high unit price will easily make people look at the small details through a magnifying glass, and they will find that many small areas need to be strengthened.
Another drawback is that there is no shuttle service from the station to the hotel (other lower-priced hotels nearby offer that).
If you don't happen to pass by and want to take a hot spring bath, it is not recommended to come here specifically.
In the end, I didn't give a bad review because the service staff were relatively young and had a good attitude. Xingye has its own set of training for its employees.
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Price per night from:SGD 431
Posted on Nov 15, 2024|Standard Japanese Western Style Room A-Non-Smoking
Guest User
This Japanese-style hot spring hotel has complete facilities and the lobby is decorated in a very luxurious style. We arrived early and enjoyed the free afternoon tea and foot bath first. When we checked in at 3 o'clock, a waiter in kimono guided us to the door of the room, which was very considerate. After taking a bath, we had dinner on the 2nd floor of the hotel as scheduled. Dinner is a standard Kaiseki cuisine, which is very sumptuous. Each family has its own private dining space and is equipped with a dedicated person to serve throughout the meal. At 9 o'clock in the evening, the hotel arranged a local Taiko performance in Kaga for the guests, which was very unique. The whole experience was very satisfying.
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Price per night from:SGD 81
Posted on May 15, 2025
Guest User
Beautiful hotel on a beautiful river. Large georgeous room.
For Japanese standards the service was just ok. Much nicer greeting upon arrival. Was left to drag my suitcases out the door with a wonderful old lady trying to help me. Of course I could not allow her to lift the heavy bags. All the other people were not available to help or see me out. Extremely rude by Japanese standards. Coffee at breakfast I was told to get at the coffee machine. Substandard for the class of hotel.
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Price per night from:SGD 193
Posted on Apr 5, 2026
Anonymous User
The building was old and definitely had a retro Showa-era feel, but I could see the effort put into the renovations in various areas. The private open-air bath, which required a reservation, allowed us to relax with friends. The meals were a combination of dishes brought to us and items we could freely choose ourselves, which was great for controlling how much we ate. It was an interesting first-time experience, and I thought it was a good system for reducing food waste. We were able to fully enjoy the 'cherry blossom viewing' at another location. Thank you very much.
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Price per night from:SGD 103
Posted on Jan 17, 2025
Ginvin
Although the location is slightly biased, the bathroom and toilet in the room are not heated and very cold. But breakfast and dinner are extremely rich. And the hot spring view on the rooftop on the 13th floor is worth the fare.
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Price per night from:SGD 140
Posted on Jan 19, 2024
KING & QUEEN
The hotel is relatively remote and more suitable for self-driving tourists. My friends and I are not self-driving this time. It is easy to find by taking a bus for about half an hour at Kaga Hot Spring Station. The hotel also has a special car to take us from the hotel to Kaga Hot Spring Station.
The hotel is very large, the room is very large, Japanese style, very good experience, the hot springs have open-air and indoor, the open-air hot springs are very good, completely bathed in the mountains and forests, a great experience!
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Price per night from:SGD 99
Posted on Aug 10, 2025|Twin Room with Bath
Guest User
Ctrip advertised free airport/train station pick-up, but after experiencing it myself, I realized it's a lie. First, there are time restrictions for pick-up; it has to be at the time shown in my photo. I only found out this after having the hotel call them the day before. Second, pick-up is not free; it costs 150 yen per person. It's not about the money, it's about the fact that it's not free. Ctrip shouldn't mislead people. That day, I had to take the bus myself, get off at the nearest stop to the hotel, and walk for about ten minutes. It was an extremely hot day, with a temperature of 39 degrees Celsius and the sun blazing.
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Price per night from:SGD 68