Kaga Hotels with Parking

It is one of the biggest ryokans we have visited with a lot of amenities. Guests are mostly Japanese..giving a family/retirement village vibes. Our room came with breakfast and dinner plan - food was delicious and very fresh! One thing to note when booking on Trip is that there are many room types available, but the pictures shown are not accurate!! When I booked my room, the pictures showed an in-room onsen tub-lookalike..and the room descriptions seem to support it too, along with the price. However, when I arrived, the room I was given was not like the pics at all..with no private tub/onsen in the room. We really wanted a private onsen to end our trip on a high, but we were left disappointed. Could not help but feel slightly cheated. We wanted to pay for an upgrade,to get one with in-room onsen but were told all were fully booked.:( so be careful when booking your desired room type.

Hotel service is very thoughtful, warm, dinner is very rich, breakfast is very rich, there is a shuttle bus, the room is very large and comfortable, the terrace view is open, and there is welcome drink in the lobby.

A perfect stay experience can make you happy for a long time. There is no flaw and it must be full of 5 stars, especially the quality of the service staff and the meticulous ordering of dishes. The hot spring here is also very large, and the sister hotel ”Yadoli” can also be used for free. The hotel's shuttle bus runs at 15:30 at Kaga Onsen Station. The hot spring street is very beautiful at night, but not too prosperous, but the facilities are complete and quiet. That's awesome x3. Frankly speaking, I like this place, and I like the three-legged crow doll that takes a hot spring bath. I will bring my friends here again. Thank you.

Beautiful hotel on a beautiful river. Large georgeous room. For Japanese standards the service was just ok. Much nicer greeting upon arrival. Was left to drag my suitcases out the door with a wonderful old lady trying to help me. Of course I could not allow her to lift the heavy bags. All the other people were not available to help or see me out. Extremely rude by Japanese standards. Coffee at breakfast I was told to get at the coffee machine. Substandard for the class of hotel.

Yiluyuan is right beside the famous Hexian Creek. The floor-to-ceiling windows in the hotel lobby face the scenic area, offering excellent views of the mountains and water. Free beer, plum wine and wine are available in the lobby and bathhouse lounge area. Breakfast and dinner are served buffet style, and you will have to lean on the wall to eat. The facilities in the hot spring house are very complete, including a sauna room and an open-air bath beside the gurgling stream, which is very enjoyable.

The customer service was excellent. We didn’t expect to get a really big room and it comes with breakfast and dinner buffet which to be honest was some of the best I’ve had in Japan. I can’t wait to go back. Cleanliness could definitely be improved though but nothing too crazy to be turned off with.

I booked four sets of rooms for one night. I didn’t expect the four sets of rooms that had been paid on the program. After arriving at the hotel, the hotel asked me to pay the full amount of the four suites, but the hotel waiter’s English level was very poor. I disturbed for an hour in speechlessness. Later, I learned that the payment on the program was originally a deposit. God! For such a simple matter, the hotel waiter clearly told me that the payment you paid on the program was all a deposit. Why do you say that we didn't pay? I was late to the hotel this day, so I was delayed for another hour, and we had no time to enjoy the hotel facilities. I hope that the platform and the hotel will communicate better in the future to avoid this situation. This time it really brought me inconvenience. Except for this hotel, the whole is very good.

We were on a road trip, and the hotel was right by the lake, with beautiful scenery perfect for relaxing. The public bath was large and quite comfortable. Dinner and breakfast were buffet style, but the menu was simpler compared to other hot spring hotels in Hokkaido.

The hotel is relatively remote and more suitable for self-driving tourists. My friends and I are not self-driving this time. It is easy to find by taking a bus for about half an hour at Kaga Hot Spring Station. The hotel also has a special car to take us from the hotel to Kaga Hot Spring Station. The hotel is very large, the room is very large, Japanese style, very good experience, the hot springs have open-air and indoor, the open-air hot springs are very good, completely bathed in the mountains and forests, a great experience!

During our 2 night-stay, the breakfasts N dinners were awesome, mouth watering & flavorful! Best meals on our 12-day trip in Japan. The shuttle bus service was a great help. Every service personnel we interacted with during our stay were warm N hospitable! Their smiles and greetings made us felt welcome.