Otaru Hotels with Breakfast

Pros: Staff were friendly and helpful. Villa was very well kept, with excellent views of the ocean. Pleasantly surprised by complimentary puddings and drinks. Manual grinder and coffee beans were a nice touch. Cons: Unable to drive directly to the villa due to safety policy. This made loading/unloading luggage very inconvenient. The walk to the carpark required negotiating a slippery gravel slope, which was even more dangerous in low-light conditions. Recommend to improve this with proper stairs or paved pathway.

This was the best hotel of our trip. From check-in to check-out, we felt the warmth and saw the smiles of the staff throughout. The included dinner was delicious and exquisite. The set breakfast was also pretty good. The hotel offers a variety of entertainment activities and facilities, so you won't get bored at all, and the environment is beautiful. The only downside is that the soundproofing isn't great; you can hear doors opening and closing from upstairs and next door.

My 3-year-old child and I are from Hong Kong. This is our first time staying here, and we were pleasantly surprised by how friendly all the staff are. The restaurant dishes are very fresh, beautifully presented, and absolutely delicious. The private hot spring in the room is incredibly comfortable. We had a wonderful night with our child.

March 21, 2026 This is a stunning little seaside hotel. It's about a 20-minute train ride from Otaru Station to Shioya Coast. There are really no restaurants nearby, so when I contacted the hotel in advance, they highly recommended I book their special Japanese-French dinner. The basic price was 8,800 yen per person. Since I was already there, I decided to go all out and ordered the premium set with two extra appetizers for 14,300 yen. I also added two glasses of wine, one Hokkaido-produced and one American, for a little over 2,000 yen. The restaurant, with its breathtaking ocean views, truly delivered an amazing emotional experience. The wind and waves were incredibly strong and it was super cold that evening; the weather was a bit overcast. Our room had a small balcony where we could open the door and sit to watch the sea. The room itself was quite spacious, with a sofa. The pillow was half soft and half buckwheat, so I ended up only using the firm buckwheat side. The mattress was just right, not too soft and not too hard, which was great for my back. Since it was my birthday month, after contacting them in advance, they gave me a beautifully handwritten birthday card. It was a truly touching experience.

This is an excellent chain hotel, with a superb location right across from Otaru Station. If you walk straight down Station Street from the station, you'll reach the canal and the sea. Otaru's main attractions and unique streets are spread out along both sides of this road. There's a decent-sized fresh food supermarket directly opposite the hotel, and a dessert shop downstairs. The hotel also has hot springs, which are very nice. In the evening, they offer ramen for a late-night snack. It can get busy, but they're quick at serving and keep things orderly. Breakfast is quite lavish; you can see photos in my other review.

First if all, hotel parking lot is more expensive than available spot surrounded, which should be the other way around. Once, we entered the room, the smell hit us, with old carpet and smoking. And we did book the non smoking room. The only one good thing is its location, that’s it. The hotel is old, and need renovation.

Facilities: Ski gear doesn't include ski suits. The overall experience was just okay, probably because it was my first time skiing. Environment: But it was really beautiful. Service: There were a lot of rules, as pictured. I checked in late and couldn't shower in my room. The staff were accommodating and let me use a shower for ten minutes. Hot Springs: The hot springs were fantastic with floor-to-ceiling windows offering snow views. There were also outdoor hot springs, and the sauna temperature was just right. I just didn't like seeing young boys brought into the area.

Terrible service! On a snowy day, they kept saying there was no transportation, but I clearly saw the Line 13 bus passing by. I don't recommend staying here. Plus, their English isn't good, making communication difficult.

There were two hills to climb before reaching the hotel, which was tough, but the view at the top was amazing! The room was located in the trees, very clean, and had a lovely atmosphere. I especially liked the fact that there were lots of large mirrors, the bathtub and toilet were separate, and the bedroom and living room were separate! The owner was also wonderful! I will definitely stay here again when I come to Otaru.

Following the navigation on Ctrip leads to the correct building, but Google Maps directs you to the annex, which is a five to six-minute walk away. The annex doesn't have a front desk; check-in is done via self-service machines. In the main building, Indian staff are available to assist with machine check-in. The hotel is conveniently located, just a three to five-minute walk from JR Station and Otaru Canal. The location is excellent, and the rooms are standard small. There's a public bathhouse available. However, the room rates are significantly higher than in Sapporo city.