Otaru Hotels with Breakfast

Pros: Staff were friendly and helpful. Villa was very well kept, with excellent views of the ocean. Pleasantly surprised by complimentary puddings and drinks. Manual grinder and coffee beans were a nice touch. Cons: Unable to drive directly to the villa due to safety policy. This made loading/unloading luggage very inconvenient. The walk to the carpark required negotiating a slippery gravel slope, which was even more dangerous in low-light conditions. Recommend to improve this with proper stairs or paved pathway.

This was the best hotel of our trip. From check-in to check-out, we felt the warmth and saw the smiles of the staff throughout. The included dinner was delicious and exquisite. The set breakfast was also pretty good. The hotel offers a variety of entertainment activities and facilities, so you won't get bored at all, and the environment is beautiful. The only downside is that the soundproofing isn't great; you can hear doors opening and closing from upstairs and next door.

My 3-year-old child and I are from Hong Kong. This is our first time staying here, and we were pleasantly surprised by how friendly all the staff are. The restaurant dishes are very fresh, beautifully presented, and absolutely delicious. The private hot spring in the room is incredibly comfortable. We had a wonderful night with our child.

Location is excellent, right amongst the main shopping malls, seafood markets, restaurants and commercial streets. You can see the TV tower from some of the rooms and the rooftop barbecue site. The check-in process is however painfully slow. The staff forgot to give us water (supposedly one would receive one bottle per night per person at the reception). The room card we received was also not working... The room albeit clean and tidy was rather barebone and small. It's quite rare nowadays to have a hotel of this pricing not to offer a TV. The breakfast was also very simple. 4 types of crepes. And some very limited choices of food items. I would recommend this hotel to people looking for a quick resting spot with easy access to main visiting spots and having no high requirements for hotel amenities.

March 21, 2026 This is a stunning little seaside hotel. It's about a 20-minute train ride from Otaru Station to Shioya Coast. There are really no restaurants nearby, so when I contacted the hotel in advance, they highly recommended I book their special Japanese-French dinner. The basic price was 8,800 yen per person. Since I was already there, I decided to go all out and ordered the premium set with two extra appetizers for 14,300 yen. I also added two glasses of wine, one Hokkaido-produced and one American, for a little over 2,000 yen. The restaurant, with its breathtaking ocean views, truly delivered an amazing emotional experience. The wind and waves were incredibly strong and it was super cold that evening; the weather was a bit overcast. Our room had a small balcony where we could open the door and sit to watch the sea. The room itself was quite spacious, with a sofa. The pillow was half soft and half buckwheat, so I ended up only using the firm buckwheat side. The mattress was just right, not too soft and not too hard, which was great for my back. Since it was my birthday month, after contacting them in advance, they gave me a beautifully handwritten birthday card. It was a truly touching experience.

Thumbs up! ! ! Superb environment and service! ! We arrived at the hotel later and the driver couldn't find the door and helped us find it, but after a while, a staff member ran down and asked if we had booked a room, really running! ! Then the driver parked the car, then helped us pick up our luggage, and ran up again! ! ! The service was so good that our whole family was stunned! ! Entering the hotel, the air conditioning is very good, because the outside is -10 degrees, but the interior is very warm, and not baked, so very comfortable, the room is not big, but with all the traditional Japanese room things, the furnishings are very beautiful, However, if the luggage is larger and more, it becomes very crowded, but actually feels like home. Because one night two meals, so there is a full dinner breakfast, are exquisite kaiseki cuisine, each meal also have staff to the room in advance to lead us to the restaurant, their own room, no one disturbed. The hot spring area has indoor and outdoor, not big, but enough, we soaked twice and did not bump into anyone, chartered, great! ! After check out, the staff bowed to not see our car! ! There is a traditional Japanese etiquette! ! ! We will definitely come back to experience this one! ! !

We stayed for four nights, and the ski package we booked was a good deal. However, on the first day, the staff at the ski rental shop seemed a bit unfamiliar with the process, which caused us quite a bit of hassle. The hotel's advantages are very clear. We chose it specifically for the convenient ski access. Every day, after skiing, being able to enjoy the hot springs before the crowds arrived was incredibly pleasant, especially since it was snowing during our stay, which made for a unique experience. We had dinner at the restaurant a few times. Since we made same-day reservations, our choices were limited, and our dining times were somewhat restricted. Despite the limited selection, the dinner food was good and not expensive. The downsides were also quite noticeable. Firstly, the moment I opened the toilet lid upon check-in, I found a curly hair, which was a real turn-off. It might have been an issue with the specific room we were assigned (this room was inexplicably next to the garbage room); the layout was a bit strange, and there were no bedside tables, which was very inconvenient. I personally felt that the staff's service attitude was good, but my spouse mentioned that he used polite language when communicating with the front desk, and he was surprised that they did not reciprocate the same level of courtesy.

The hotel is 6 minutes drive from Sapporo international ski resort. It offers onsen, rich breakfast and great services.

There were two hills to climb before reaching the hotel, which was tough, but the view at the top was amazing! The room was located in the trees, very clean, and had a lovely atmosphere. I especially liked the fact that there were lots of large mirrors, the bathtub and toilet were separate, and the bedroom and living room were separate! The owner was also wonderful! I will definitely stay here again when I come to Otaru.

Following the navigation on Ctrip leads to the correct building, but Google Maps directs you to the annex, which is a five to six-minute walk away. The annex doesn't have a front desk; check-in is done via self-service machines. In the main building, Indian staff are available to assist with machine check-in. The hotel is conveniently located, just a three to five-minute walk from JR Station and Otaru Canal. The location is excellent, and the rooms are standard small. There's a public bathhouse available. However, the room rates are significantly higher than in Sapporo city.