Set in a prime location of Otaru, Asarigawa Onsen Hotel puts everything the city has to offer just outside your doorstep. The hotel has everything you need for a comfortable stay. 24-hour security, laundromat, daily housekeeping, wheelchair accessible, Wi-Fi in public areas are just some of the facilities on offer. Designed for comfort, selected guestrooms offer television LCD/plasma screen, clothes rack, mirror, slippers, towels to ensure a restful night. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot spring bath, skiing, massage, tennis courts. Friendly staff, great facilities and close proximity to all that Otaru has to offer are three great reasons you should stay at Asarigawa Onsen Hotel.
"We stayed for four nights, and the ski package we booked was a good deal. However, on the first day, the staff at the ski rental shop seemed a bit unfamiliar with the process, which caused us quite a bit of hassle.
The hotel's advantages are very clear. We chose it specifically for the convenient ski access. Every day, after skiing, being able to enjoy the hot springs before the crowds arrived was incredibly pleasant, especially since it was snowing during our stay, which made for a unique experience.
We had dinner at the restaurant a few times. Since we made same-day reservations, our choices were limited, and our dining times were somewhat restricted. Despite the limited selection, the dinner food was good and not expensive.
The downsides were also quite noticeable. Firstly, the moment I opened the toilet lid upon check-in, I found a curly hair, which was a real turn-off. It might have been an issue with the specific room we were assigned (this room was inexplicably next to the garbage room); the layout was a bit strange, and there were no bedside tables, which was very inconvenient.
I personally felt that the staff's service attitude was good, but my spouse mentioned that he used polite language when communicating with the front desk, and he was surprised that they did not reciprocate the same level of courtesy."