4-Star Hotels in Otaru

Great location, clean, comfortable bed. A top choice when visiting Otaru, definitely worth a return visit!

Such a cozy place! Perfect for a group of 7 ppl👍🏻 There almost everything you need in the apartment! Clean and warm☺️ Although the bed could be a bit softer, but it’s acceptable👌🏻 everything else is perfect😁 recommended to anyone wants to come to 小樽 Otaru ‼️💯

Otaru is definitely worth a one-night stay. There are three shopping streets, not just the single few-hundred-meter canal often mentioned in travel guides. The Sankaku Seafood Market to the left of the station looks much more appetizing than many other places. Heavy snowfall actually makes it less ideal for exploring all of Otaru. The hotel offers a candlelight performance at night, which sets a romantic mood. Paying an extra 200 for that isn't unreasonable. Hotel downside: The room has a lot of motion-sensor lights. If you get up half-asleep at night, they suddenly all switch on, making it as bright as day. You can't turn them off; you just have to wait for them to go out on their own.

This is a comfortable boutique hotel in Otaru. The room is cozy with the barrel the most interesting feature that doubles up as a table and a fridge. The buckwheat pillow is comfortable for a good night rest. What impressed me the most is the breakfast. There is a wide array of food including seafood and fresh milk. Onsen is comfortable too. Overall I will strongly recommend this hotel in Otaru as it’s still new and tip top service and amenities.

Very clean. The traffic is convenient, very popular folklore!

Honestly the only praise to give to this hotel is the staff attitude and the location which is near the canal. The staffs were-Helpful and dedicated .  I can accept the hotel is old and not so spacious. But one thing I really can’t take it is the level of the bathroom. I can’t understand why the level is so high. We need to step a big leap to climb in order to get into the bathroom. Also to get into the bathtub to stand to shower was dangerous too. It was unbelievable deep. I almost fell.  This hotel is really not suitable for elderly people. And need to pay extra careful attention when you climb to the bathroom and to the bathtub. Sometimes I do not understand why can’t just list out that you would need to collect onsen tax. If I know I need to pay for that I would not want to choose this hotel. Because I do not go for the onsen.

The inn was very beautiful and spacious and it was very suitable for staying with a large number of people. I wanted to stay again if I had the opportunity.

Terrible service! On a snowy day, they kept saying there was no transportation, but I clearly saw the Line 13 bus passing by. I don't recommend staying here. Plus, their English isn't good, making communication difficult.