4-Star Hotels in Otaru

Such a cozy place! Perfect for a group of 7 ppl👍🏻 There almost everything you need in the apartment! Clean and warm☺️ Although the bed could be a bit softer, but it’s acceptable👌🏻 everything else is perfect😁 recommended to anyone wants to come to 小樽 Otaru ‼️💯

I had a great stay at this hotel. The room was spacious and included two bottles of water, coffee, and tea. While the view overlooked a blank space behind the building, the quality of the bed and pillows was excellent. I found the bathroom to be slightly larger than expected. The reception area was spacious, and the staff were friendly and spoke English, which made communication easy. There were two breakfast options available: Western and Japanese. I personally chose the Japanese breakfast, priced at 3,000 Yen. The quality and portion were good. The hotel is conveniently located within a 10-minute walk from Otaru JR Station, as well as Sakaimachi Hondori Street and Otaru Canal. Additionally, there is a convenience store directly across the street, along with several night restaurants. I did find the price a bit high, possibly due to the Otaru Snow Light Path Festival taking place during my stay. Overall, I would recommend this hotel for its comfort and location.

Honestly the only praise to give to this hotel is the staff attitude and the location which is near the canal. The staffs were-Helpful and dedicated .  I can accept the hotel is old and not so spacious. But one thing I really can’t take it is the level of the bathroom. I can’t understand why the level is so high. We need to step a big leap to climb in order to get into the bathroom. Also to get into the bathtub to stand to shower was dangerous too. It was unbelievable deep. I almost fell.  This hotel is really not suitable for elderly people. And need to pay extra careful attention when you climb to the bathroom and to the bathtub. Sometimes I do not understand why can’t just list out that you would need to collect onsen tax. If I know I need to pay for that I would not want to choose this hotel. Because I do not go for the onsen.

The inn was very beautiful and spacious and it was very suitable for staying with a large number of people. I wanted to stay again if I had the opportunity.

Terrible service! On a snowy day, they kept saying there was no transportation, but I clearly saw the Line 13 bus passing by. I don't recommend staying here. Plus, their English isn't good, making communication difficult.

Very clean. The traffic is convenient, very popular folklore!