GGuest UserOur experience at Citadines for the first time we checked in it was amazing the room was really comfortable and super clean, the food wow! My daughter tried the Filipino breakfast with danggit, and the service at the front desk was explained well and she was very generous to my husband, who liked it all staff members of the Citadines because they are approachable and helpful to their guests. For me, the rate of Citadines Bacolod is 5 stars. Well
Done!
EEmma L.Nice room with good size. Nice restaurant on the second floor with good food. Nothing spectacular but no complaints either. Hotel staff was friendly and helpful. One big downside--the street noise was excessive. The main thoroughfare had big container trucks passing through round the clock. The noise insulation was non-existent. Huge room windows which would've been nice to let light in also let much street noise. We were sensitive sleepers and it really bothered us even from the 3rd floor. We tried to ask for a transfer to the other side facing away from the street but they were fully booked. Although I wonder if it would've made much difference since the building was narrow and the other side would've been only a few meters farther from the street. Sadly, I won't be booking again if I had other options.
GGuest UserThe hotel is still improving its facilities and is under renovation when I checked in. There is no hot and cold shower, no provision for shampoo and conditioner, but fragrant liquid bath soap are available in the bathroom The bottled water in the room is for sale but water dispensers are provided in each floor for guests’ drinking consumption. Other supplies such as slippers and toothbrush and toothpaste are provided only upon request.
On the other hand, all hotel staff are very accommodating and friendly. The buffet breakfast is satisfying with options to choose from- Filipino and/or American breakfast are available. The swimming pool is so inviting but due to rainy, cold weather situation during my stay, I was not able to feel the pools’ water. 😁
MMaxx SteelAt first I was hesitant to book again in this hotel due to my previous experiences with their branches particularly the very basic amenities they offer, but my recent booking on this newly renovated hotel changed my impression. Definitely worth booking and the rooms are much more nice and location is best especially for those planning to head north of Negros.
GGuest UserGreat rooms with plenty of space. Very clean and a comfortable bed. Walking distance to the mall and restaurants. Very friendly staff. This is our second stay and we will stay there again.
AAnonymous UserClean, near malls. The staff were incredibly friendly and helpful. We particularly enjoyed the comfortable beds but the water has a bit of a rust smell. The hotel's location was also very convenient, making it easy to explore the city. We would highly recommend this hotel and would definitely stay here again.”
AAnonymous UserClean, Classy and accessible.
I liked that it had complete amenities and even came with free breakfast. The breakfast wasn’t fancy just basic meals like egg and bread but it was still good and I appreciated that it was free. I also really appreciated the staff; they were easy to talk to and very hospitable. Overall, it was a great experience
SSeaDaddySixWe always stay there when we go to Bacolod City. It's right on the highway and if we need to board the ship the pier is just down the street. Breakfast is okay. Guards are always kind and remember us. Super cheap and decent place. Also lots of parking. Good AC.
SSERNA MAINZAIt’s my second time to stay here at Avenue one thing for sure sobrang bait at approachable nang mga staff! No mornings or afternoon na hindi ka nila babatiin once na masalubong ka nila . Sobrang nakaka ganda nang araw!Sobrang linis din nang room , as-in everyday nila pinapalitan lahat! Every punta ko nang Bacolod Avenue Suites na talaga ako!❤️🫡
HALONG!💚
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