Cleanliness probably the best so far... place safe and nearby to robinson.mall employess very professional ill recommend this hotel. west town hotel price very cheap and affordable...
I booked a room with a balcony, but when we arrived, the room had none. I called the reception, and they informed me that the room type I booked didnât include a balcony, even though the option I selected clearly showed one. The hotel didnât offer any upgrade or solution, so we just had to accept it. The room itself was okay, but the toilet was small, and there was water dripping from the pipe near the toilet bowl. On a positive note, the breakfast at LâFisher was great, and my family really enjoyed it. The pool at the chalet, however, had old, faded tiles, which discouraged us from swimming. Overall, it was still a good experience because the location is close to many restaurantsâespecially Calea.
I recently stayed at your hotel and wanted to share my feedback. Overall, my stay was quite enjoyableâpeaceful and relaxing. However, I did notice that some tiles on the flooring were detached, which slightly affected the overall impression of the room. I hope this information helps with your maintenance efforts. Thank you for your attention to this matter.
TTaehyungshieThe place was good. However, accomodation wise, it was stressful. The owner of the unit did not provide us the room number so the front desk personnel had to scour all sources to find the right unit. It was not organized properly and owner did not communicate prior to our arrival. We had to get the keys from a locked mailbox. So imagine the hassle and difficulty of reaching out those keys and keycard which were not inside the pouch. It was stressful.
The first thing that greeted us upon entering the unit is a broken mirror on the table, incorrect wifi password and complicated door locks.
We had to ask the receptionists downstairs for the owner's contact number so that we can have a wifi access.
Lastly, we hate it that the pool is only open from 6am-9pm. I mean, can't you make it accessible until 11pm at least for some guests prefer to swim late in the night.
Overall, it was an okay experience. Will come back but will not rent tge same unit because the owner is irresponsible and inconsiderate. We wanted to de stress but checking in was not smooth sailing given the fact that it was expensive but paid beforehand.
P.S. Please tell the owner to be give extra care to the guests and not be a burden.