Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Amazing
64 reviews
9.4/10
1 night
From TRY 2,357
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9.8/10
Outstanding
GGuest UserFrom booking to check-in, throughout our stay, and all the way to checkout—everything was seamless. It was by far the smoothest booking experience we’ve ever had. But the real highlight was the place itself: packed with amenities and thoughtful extra touches that made us feel like we were staying in a five-star hotel, yet at a very affordable price. We’ve officially found our go-to spot whenever we have an event. Kudos to the owners for such an outstanding experience!
GGuest UserOur experience at Citadines for the first time we checked in it was amazing the room was really comfortable and super clean, the food wow! My daughter tried the Filipino breakfast with danggit, and the service at the front desk was explained well and she was very generous to my husband, who liked it all staff members of the Citadines because they are approachable and helpful to their guests. For me, the rate of Citadines Bacolod is 5 stars. Well
Done!
RRazel0910Staff were very helpful and accommodating. The room was clean and very spacious. Upon check-in, towels were not available, we were informed that they ran out of towels, they were genuinely apologetic about this incident. Breakfast buffet was good.
SShalahi have been accomodated for excellently. The staff are always courteous and polite including the guards. The room was nice and clean and overall, it was a great stay. Thank u, Sukro.
LLilia PedejeroL'Fisher is a little old, but the management has kept the establishment well-maintained. The room rate is very reasonable. The room comes with a bathtub, which is very unexpected for the price we paid. The pool at the adjacent hotel was also good and clean. Breakfast is good for its price. Location-wise, it’s in the city center, so it’s very easy to hail a cab, even late at night.
AAtty Mich HortonWe stayed from December 4–6, 2025, and overall had a pleasant experience.
The cleanliness of the hotel was good — rooms and common areas were well-maintained.
The front desk staff were friendly and very professional in addressing our concerns. Special shoutout to April, who assisted us when our originally assigned room was rented by a guest extending their stay. She handled the situation smoothly and even arranged an upgrade, which we truly appreciated.
They also have a very interesting elevator system — it surprised us at first, but we eventually got used to it, and it added a fun, unique touch to the stay.
Breakfast was plated, with limited options, which is the only downside of our stay. However, what was available was prepared well and tasted good.
Overall, it was a good experience and definitely worth coming back to.
GGuest UserEverything was handled professionally the moment I checked in. The front desk was all smiles and was happy to assist and get everything ready for us to settle down in our room. Front desk team were very approachable kudos to all of them including the Guard and the buttler. I ordered at Twist Cafe and let it delivered through room service it came at the right time and the waiter who served the food was kind and friendly as well. I lovd how everyone was really passionate on their jobs, an excellent compliment to all! I like the breakfast set up at AZUL with the mellow relaxing music and the view of the pool and rooms feels really like I'm on a vacation. The only thing that was off was the internet or wifi connection in my room it was on and off I booked because of a very important interview so I was expecting to have a high speed connection in the room I hope next time make sure your wifi is stable and consistent.
Nevertheless, Thank you and Good Job Team Sugarland!
AAnonymous UserClean, near malls. The staff were incredibly friendly and helpful. We particularly enjoyed the comfortable beds but the water has a bit of a rust smell. The hotel's location was also very convenient, making it easy to explore the city. We would highly recommend this hotel and would definitely stay here again.”
GGuest UserBooked this hotel because i was looking for a hotel that is close to Bocolod airport and it was published as 3.8kms to the airport
But in actual fact it's actually more than 15 kilometres away, it's very FAR
AND to find this hotel was another problem because on the maps online app i this name doesn't show up
When i arrived at the hotel it's actually with a different name
Can you please rectify and not confuse customers
Overall it's just a budget hotel
VERY Disappointed
EEllie J.MAvenue Suites Hotel Bacolod offers a decent stay for short visits. The location is convenient and accessible to nearby establishments, which is a plus for travelers. The staff were generally polite and accommodating, making check-in and basic requests smooth.
However, the facilities could use some improvement. The room amenities felt a bit limited, and certain areas of the hotel appear to need maintenance or upgrades. While it’s not a bad place to stay, it may not fully meet expectations for comfort and convenience.
Overall, it’s an okay option if you’re looking for something simple, but there’s definitely room for improvement.
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