Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
86 reviews
9.1/10
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9.7/10
Amazing
GGuest UserFrom booking to check-in, throughout our stay, and all the way to checkout—everything was seamless. It was by far the smoothest booking experience we’ve ever had. But the real highlight was the place itself: packed with amenities and thoughtful extra touches that made us feel like we were staying in a five-star hotel, yet at a very affordable price. We’ve officially found our go-to spot whenever we have an event. Kudos to the owners for such an outstanding experience!
GGuest UserOur experience at Citadines for the first time we checked in it was amazing the room was really comfortable and super clean, the food wow! My daughter tried the Filipino breakfast with danggit, and the service at the front desk was explained well and she was very generous to my husband, who liked it all staff members of the Citadines because they are approachable and helpful to their guests. For me, the rate of Citadines Bacolod is 5 stars. Well
Done!
AAnonymous UserClean rooms, friendly staff, and a great kids’ playroom. The breakfast buffet is my favorite part ❤️ kudos to their chef! Despite all the amenities, the price is very reasonable. Excellent service, quality experience, and I love their gym too! 2nd time and wanna come back again ❤️
AAtty Mich HortonWe stayed from December 4–6, 2025, and overall had a pleasant experience.
The cleanliness of the hotel was good — rooms and common areas were well-maintained.
The front desk staff were friendly and very professional in addressing our concerns. Special shoutout to April, who assisted us when our originally assigned room was rented by a guest extending their stay. She handled the situation smoothly and even arranged an upgrade, which we truly appreciated.
They also have a very interesting elevator system — it surprised us at first, but we eventually got used to it, and it added a fun, unique touch to the stay.
Breakfast was plated, with limited options, which is the only downside of our stay. However, what was available was prepared well and tasted good.
Overall, it was a good experience and definitely worth coming back to.
GGuest UserEverything about my 1st solo travel was perfect because of my stay here. Def a safe place for solo travellers! Room is clean and comfy to stay. Updated TV with all apps. With complementary coffee & water everyday. All staffs are very accommodating & hospitable. The service & cafe food are 100% recommendable. You can even borrow utensils from room service! I would highly recommend this hotel when you visit Bacolod! (The only thing that I observed is there’s some leakage from the side ceiling when the heavy rain poured, just need some fixing) But all in all, everything was great!
EetartHuge room, clean and staff were accomodating.
Very near to sm, with parking, i definitely recomend and book again if i'l be in bacolod.
And one more thing, when were there, bacolod was in the state of calimity due to typhoon, other hotel had no water and electricity, but Mo2 had a good generator, no brown out and still has water..
Good job!
AAnonymous UserClean, near malls. The staff were incredibly friendly and helpful. We particularly enjoyed the comfortable beds but the water has a bit of a rust smell. The hotel's location was also very convenient, making it easy to explore the city. We would highly recommend this hotel and would definitely stay here again.”
GGuest UserOur stay was nice. The service is good. The locations is good because its near a road leading to The Ruins where we visited. We enjoyed the breakfast buffet which has four ulam choices and coffee.
GGuest UserEverything was good but it was a bit noisy because my room was on the top corner in front on the hotel. Some very time there's a vehicle passing by especially a tricycle, I can hear the noise of the engine. I would highly recommend to book a room on the backside of the hotel.
EEllie J.MAvenue Suites Hotel Bacolod offers a decent stay for short visits. The location is convenient and accessible to nearby establishments, which is a plus for travelers. The staff were generally polite and accommodating, making check-in and basic requests smooth.
However, the facilities could use some improvement. The room amenities felt a bit limited, and certain areas of the hotel appear to need maintenance or upgrades. While it’s not a bad place to stay, it may not fully meet expectations for comfort and convenience.
Overall, it’s an okay option if you’re looking for something simple, but there’s definitely room for improvement.
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