Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
11 reviews
9.0/10
1 night
From €23
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10/10
Outstanding
HHami NguyenThis guest house is a wonderful budget-friendly option in Samarkand. It’s conveniently located near the city center, only about 2 km from Registan Square and other major attractions, making it very easy to get around. The room rates are affordable, with options for 2 or 4 guests, which is perfect for couples, families, or groups of friends.
The rooms are clean, comfortable, and equipped with all the necessary amenities for a pleasant stay. The host is incredibly kind, gentle, and always willing to help with anything you need. One of the highlights was the homemade breakfast prepared by the family — generous, delicious, and offering a wide variety of dishes each morning.
For easier navigation or when booking a taxi, it’s best to search for “Bilol Hotel” on Google Maps.
Wishing this lovely guest house continued success and many more happy guests in the future!
GGuest UserWe absolutely loved this hotel. It's location is great and the staff are amazing especially the front desk. There is no lift but the reception staff helped us with the bags. We paid for a more premium room but it was on level 3 so we asked to be changed to room on a lower level and it was great. The Georgian restaurant inside the hotel is amazing. The food is great and the staff were amazing. Will definitely stay there again.
AAnastasiia SavchukThe place is amazing! It's located in the center, but a little hidden, so it's always quiet there. It is very comfortable and the atmosphere there is nice. It’s like being in a village with your grandparents. If I come to Samarkand again, I will definitely stay at this place.
GGuest UserWe are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!
KKevin-SchmidtReally enjoyed my stay here. The location is great, just about a 10-minute walk to Registan, with a few restaurants and stores nearby. The staff were incredibly friendly and helpful, even helping us get things delivered that we couldn't find on Yandex. They have cold beer available as well, which is a really great bonus in a place like Uzbekistan. Their sauna and cold pool were lovely and clean and an amazing way to detox the body during the hot summer days. Will definitely return to stay here on my next trip to Samarkand!!
SSarah H.We had to extend our stay and decided to stay at the same hotel for practical reasons. The room is clean and convenient, they provide water bottles and Ahmed tea which is the best.
The only thing missing is a bidet in the bathroom. Breakfast was ok. The location is central, a few minute walk from everything you need to see in Samarkand. And a 15-minute drive from the train station. The man working at the reception on the last night was not as pleasant as the first two as he stopped us on our way to the room for the taxes we had to pay because we extended our stay. He could’ve done it differently and asked us while we checked out or simply told us to come pay when we have a chance to do so, which is usually what is done in other hotels. But instead I had to go back and forth several times to try and pay him by cardbecause he could not figure out how to make the card terminal work. I was so tired and just wanted to use the bathroom and go to sleep and he would ask me to wait an hour for his manager to come, and then lecture me about how things are done in hotels worldwide, as if I did not know, having stayed in hundreds of hotels myself… anyway, I figured he was just new and a bit awkward but there was no need for the condescending tone or to imply that we were going to leave without paying the taxes…
GGuest UserAfter a few rough nights at a Soviet hotel, words can’t describe how happy I was to see this hotel. The male receptionist was very welcoming when I arrived as he let me check in a bit earlier after a train ride. The breakfast fulfilled my needs as they have fresh fruits, vegetables, yoghurt, eggs, coffee… no complaint. The guy working at the breakfast area was also very helpful. After I finished gym, I went up there. He immediately asked me if I needed water. It shows that he’s attentive. I felt happy staying there. The reason I booked it was the gym. As an active person, I need to work out on my travels. The gym is not fully equipped but it provides with the basics such as a treadmill, a bike and weights. Location wise, it’s not in the center of the tourist spot but it’s walking distance. It took me 15 min to get to Registan. Don’t worry though as Samarkand is pedestrian friendly.
GGuest UserThe location is convenient for transportation. Taxi drops you off at the entrance to a fast food cafe, which is also the guesthouse entrance. The downside is street noise: with the windows open, it's loud during the day, but even at night, the sound of passing cars can disrupt your sleep. The sights are within walking distance. There are plenty of local food options nearby, but there are no European-style cafes, restaurants, or grocery stores. The rooms vary in state of repair. I stayed on the second floor in a decent double room. The third floor has a window facing the opposite side, toward the construction site. It should be quieter there. I didn't turn on the air conditioning. I only use it if the interior is spotlessly clean. There's a laundry room and a shared refrigerator. Breakfast is nominal. The owner is accommodating.
GgracestravelThis place is located within the Registan Square so super convenient. When I checked in, there was no one at the front desk so that was a little bit of a trouble. However, room is simple and good. Shower is good water pressure and toilet is fitted with bidet. The sound proofing of the room is quite bad but I think it’s not very necessary because it doesn’t get too noisy.
GGuest UserVery satisfied, the service was very attentive. The location is within walking distance of the square, about 1.6 kilometers. There's a very good barbecue restaurant nearby. The staff speaks English, and the prices are very reasonable. The hotel entrance is very small, and I circled the building using the navigation system but couldn't find the entrance. Hahahaha, actually, the entrance is right on the road.
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