NH Brussels Stephanie

NH Brussels Stephanie Reviews

NH Brussels Stephanie

Rue Jean Stas 32, Brussels, Brussels-Capital Region, 1060, BelgiumView Hotel Details
NH Brussels Stephanie
NH Brussels StephanieNH Brussels StephanieNH Brussels Stephanie
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1 night

NH Brussels Stephanie Guest Reviews

4.3/5
Very Good
54 review
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(54)
Positive reviews(51)
Reviews with photos/video(6)
Negative reviews(3)
Guest User
Superior Triple
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 15, 2024
We were upgraded from twin to triple. Very clean and nice addition of the coffee machine and coffee pods. Excellent reception service, very polite and helpful. They allowed us to check in slightly earlier. We could also leave our bags after check out until we have to go to the train station. Within walking distance to restaurants and cafes. metro, trams etc. Excellent buffet style breakfast, great choice. I would definitely stay again
Guest User
Standard Double
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 1, 2024
It’s clean and convenient
Anonymous User
Standard Double
Stayed in Mar 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Mar 15, 2024
The room is quite clean, but it is very noisy at night as it faces the street! Hygiene: Clean Facilities: Two beds Environment: Normal Service: Normal Ahh ...
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for sharing your opinion with us.We are delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.The team and I are very much looking forward to welcoming your return to NH Stéphanie in the near future for another memorable experience.Sincerely,Luca Uccheddu - Assistant Front Office Manager
Guest User
Standard Double
Stayed in Feb 2024
Business travellers
18 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The hotel is in the city center, close to the subway station, and there are many delicious restaurants around. The breakfast is really rich. The room is big and the guy at the front desk is very enthusiastic. I will consider this hotel again next time I go on a business trip.
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TravellerJSG
Standard Double
Stayed in Mar 2024
Family
20 review
4.0/5
Very Good
Posted on Apr 10, 2024
The location is average and the facilities are a bit old. The service is good.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for sharing your feedback with us.We are delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.The team and I are very much looking forward to welcoming your return to NH Stéphanie in the near future for another memorable experience.Sincerely,Luca Uccheddu - Assistant Front Office Manager
Emi
Standard Double
Stayed in Feb 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 11, 2024
Very good, good stay and great welcome from the receptionist. We will come back with pleasure.
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Guest User
Standard Double
Stayed in Oct 2023
Business travellers
6 review
4.0/5
Very Good
Posted on Oct 24, 2023
The price/performance ratio is quite high, and the front desk is also very nice. However, the street outside is a bit noisy at night.
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Anonymous User
Standard Double
Stayed in Jan 2024
Business travellers
73 review
5.0/5
Outstanding
Posted on Feb 8, 2024
Good value for money, will continue to consider it!
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for sharing your experience with us.We are delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.The team and I are very much looking forward to welcoming your return to NH Stéphanie in the near future for another memorable experience.Sincerely,Luca Uccheddu - Assistant Front Office Manager
Aagang
Standard Double
Stayed in Dec 2023
Travel with friends
36 review
5.0/5
Outstanding
Posted on Jan 25, 2024
good, very good
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to NH Stéphanie in the near future.Sincerely,Luca Uccheddu - Assistant Front Office Manager
Alan3003143343
Standard Double
Stayed in May 2023
Solo travellers
20 review
5.0/5
Outstanding
Posted on Jun 13, 2023
Very close to tourist attractions
Original TextTranslated by Google
Guest User
Stayed in Sep 2024
Other
3.0/5
Posted on Sep 14, 2024
Hotel in the centre but a bit off track. Not far from the metro station and some shops. I had standard room on the top floor. While room was clean, it was very small plus window was facing the roof and I was not able to close the window properly. The hotel is very average.
helenemoscow
Stayed in Jul 2024
Other
4.0/5
Very Good
Posted on Jul 8, 2024
welll located hotel if you are not the first time in Brussels and prefer to be near the Shopping area of Avenue Louise and the Ixelles neighbourhood. Spacious rooms, rather expensive breakfast, but plenty of alternative places around the hotel. You can walk or take a tram ride or Metro to most places
Response from Property: Dear Helene, Thank you for sharing your feedback with us. We are delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments. The team and I are very much looking forward to welcoming your return to NH Stéphanie in the near future for another memorable experience. Sincerely,
manishagni
Stayed in Jun 2024
Other
4.0/5
Very Good
Posted on Jun 22, 2024
The location is good with cafes and restaurants in the vicinity. The metro station is close by so the connectivity is good. The front office reception was very efficient. We checked out during early hours and the front office was ready to help us check out. Thank you and keep up the good work.
Response from Property: Dear Manishagni, I am delighted that you had a memorable stay with us here at NH Stéphanie. We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back. Sincerely,
Scenic81742
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 22, 2024
We recommend this hotel. Staff is very nice and helpful. The street is quiet. The store in the hotel is packed with food and drinks and it is opened all night. I would definitely come back again and book another stay!
Response from Property: Dear guest, I am delighted that you had a memorable stay with us here at NH Stéphanie. We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back. Sincerely,
Andrea M
Stayed in Feb 2024
Other
3.0/5
Posted on Feb 20, 2024
Hotel is approx 20 minutes walk from Grand Place, Brussels. It is a lovely walk to explore and close to shops and restaurants. The check in was quick albeit check your online check out as they tried to charge me the hotel tax again, spotted it and checked out normally. The room was big enough for a two night stay albeit when they say the air conditioning is not working and the room is too hot, they are lying , I had to ask for mine to be put on after one receptionist told me it was not used in the winter months. We were in Brussels February half term, it was warm. The website says air con so I expect what I pay for. Breakfast was good with a range of foods. Cereal, pastries, breakfast bars, cooked eggs, bacon and sausage, tomato and beans, various breads. Fruit, juices, coffee and tea. All in all a reasonable price for what we paid including the breakfast. They offer free drinks also if you don’t have the room cleaned in the way of vouchers pushed under your door.
Response from Property: Dear Andrea, Thank you for choosing our hotel and taking the time to share your feedback about your experience with us. We are delighted to learn that you had a pleasant stay. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for your time. We look forward to welcoming you back to NH Stéphanie in the near future. Sincerely,