Montigo Resorts, Somerset
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shepton Mallet
Montigo Resorts, Somerset
#6 of 4-star Select Hotels in Somerset
Charlton Rd, Shepton Mallet, BA4 4PR, United Kingdom
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Located in Shepton Mallet, Montigo Resorts, Somerset is in the historical district, within a 5-minute drive of Kilver Court and Royal Bath and West Showground. This upscale hotel is 15.2 mi (24.4 km) from Longleat Safari and Adventure Park and 9.7 mi (15.5 km) from Glastonbury Tor.Show More
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4/5Very Good·Cleanliness: 4.0
All 42 Reviews
Amenities
SaunaSpaMassage RoomFitness RoomPrivate ParkingFreeCar Charging FacilitiesAirport Shuttle ServiceBarTennis CourtRestaurant
All Amenities
Surroundings
Airport: Bristol Airport
(34.0 km)
Train: Oldfield Park Train Station
(29.4 km)
Landmarks: Coopers Mead
(780m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
1
Basic Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Towel
Shade Curtain
Coffee/Tea Pot
In-room Wi-Fi
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2
Standard Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
TV
Towel
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2
Junior Suite
1 King bed
Free Wi-Fi
Non-smoking
Towel
Private Toilet
Shade Curtain
Coffee/Tea Pot
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10
Deluxe Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
Electric Fan
Towel
Private Toilet
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18
Superior Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
Electric Fan
Towel
Private Toilet
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Guest Reviews(42)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Kieran
March 22, 2024
Bit of a mixed bag. Our room was upgraded on arrival, which was a good start, but then told that anyone who doesn't book directly from their website has to pay £15 per person per day to use the spa. I guess this is their way of making back the price difference. Room was great. Dinner wasn't enjoyable, I would suggest avoiding the restaurant other than for breakfast. Food wasn't up to scratch, white wine brought out warm after a long wait, and surly service from one particular member of staff. Breakfast was generally good however. My partner (who has trained in massage) had a deep tissue massage in the spa, which was not to a good standard. The spa is called an 'Asian Spa' but a Thai massage is an extra £50 (£110 for standard 1 hour treatment / £160 for Thai). Also bear in mind the
Adam
March 21, 2024
Arrived and said the room wasn’t paid for, neither was the breakfast (breakfast was advertised as free) - booked a standard double and received a completely different room, it was tiny.. the key literally said it was a tiny room. I’m not even 6ft and couldn’t even fit in the shower.
Upon arrival I was pressured to book a restaurant slot otherwise I wouldn’t eat, sitting in the bar I could hear every groan and gripe from the team when someone ordered. If you want milk you have to go to reception (would be easy if you didn’t have to go downstairs, outside around the building and back inside again just to get to reception)
Long story short, the images show a good room. The room I got was the small room from your nans house.. back in 1970. Completely different!
David
March 9, 2024
Incredible service, facilities and value. A great fusion of Asian luxury and British heritage. Breakfast was brilliant, bacon was world class!
Aleksandra
January 1, 2024
Unfortunately not as pleasant as it seems. We have been given a damp room to stay at and Hotel has refused a refund. I do belive that hotel management is aware of the dampness and mould however they are aiming to hide it behind curtains. Not as glamorous as it seems. Which is a shame as a place and staff seems very nice but we certainly won't be coming back soon.
Richard
December 29, 2023
Carpet dirty with stains, ceilings had water stains and shower kept going cold then hot. Best thing was breakfast in the morning. I was placed in building outside and next to a baby who was 6 months old and cried all night my mum gave me as a present and what a disaster. Will not recommend to anyone.
David
November 30, 2023
The staff were exceptional
Everyone engaged and extremely friendly
Nothing was too much trouble
Christopher
November 17, 2023
What a beautiful hotel and exceptionally friendly staff who were always so helpful
Although we had a beautiful room it was fairly cold in there when we arrived, I mentioned this to staff who came to investigate and said they would see what they could do and pop back, a while later the radiator did start to warm up but was never piping hot, however it di take the chill off the room.
Bed was super comfy
Breakfast was one of the nicest I've had and Megan was very attentive
Other than the room being a little cold to start with I fell in love with this place and if I'm ever in the area again I will certainly consider this hotel.
mark
November 14, 2023
We end up not staying in this hotel. there was toe nail in bed, curtains not working and really too short for the window and the room was so small you couldn't walk around the bed. Try to get refund so we called the hotel number of times but we never get call back. Absolutely terrible and really disappointing.
Elaine
October 16, 2023
We had a lovely couple of days here with family. The staff are without exception fantastic- really helpful and welcoming. Can’t praise them highly enough. The building is lovely, with nicely decorated public rooms. We had a deluxe double and our adult children had standard doubles. Rooms were comfortable.
Breakfast had a good choice and was included. We can’t comment on other meals as we didn’t eat there at lunchtime or in the evening.
We enjoyed the spa, which was almost deserted on the Sunday late afternoon.
Lovely experience overall and wouldn’t hesitate to return.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 10:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 2 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Continental, Full English/Irish, Gluten-free, Vegan, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 28
Located in Shepton Mallet, Montigo Resorts, Somerset is in the historical district, within a 5-minute drive of Kilver Court and Royal Bath and West Showground. This upscale hotel is 15.2 mi (24.4 km) from Longleat Safari and Adventure Park and 9.7 mi (15.5 km) from Glastonbury Tor.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, wedding services, and a reception hall.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 28 guestrooms featuring refrigerators and DVD players. Complimentary wireless internet access keeps you connected, and Smart televisions are provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, wedding services, and a reception hall.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 28 guestrooms featuring refrigerators and DVD players. Complimentary wireless internet access keeps you connected, and Smart televisions are provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Car Charging Facilities
Airport Shuttle Service
Bar
Tennis Court
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public Areas
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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