Hotels Near Parroquia de Santa María in Burgos

I can't understand where the great reviews come from. This hotel photos make it look like a rural location and this was the reason we booked it along with the description ofthe restaurant food (the Tudanca restaurant specializes in traditional Castilian food) perhaps this was a la carte only. Be warned, these photos are the rear of the hotel and do not show the location. It's actually next to the motorway on one side and main road on the other. The main restaurant for the hotel is located in the transport cafe/shop next door, its a separate restaurant. We had booked half bord. Evening meal was not the best but was better value than the a la carte. The service was terrible. Staff have the ability to totally ignored everyone with the exception of Spanish speaking people. We waited over half an hour for coffee, the table next to us had the same wait for their bill. The restaurant only had a handful of occupied tables. We regretted not eating at lunchtime in the cafe, food looked better and half the price. We did have a great bowl of soup. Unfortunately the cafe is closed in the evening, only snack food and bar was available. Breakfast is taken in the hotel and was OK with all the standard choices. Hallway carpet was worn and threadbare in places. Walls are scuffed in hallways and our room. Our Vinyard view room and the bathroom were large but dingy, the place may have been clean but it didn't feel like it. The room did have a small balcony, overlook the vineyard but also main road and motorway. The whole place needs redecoration and refitting. Beds were comfortable thought. There is plenty of parking as you would expect from a motorway rest area with a hotel. We would Not stay here again.

The hotel is modern, without pretensions. Good: large parking in the same building at an acceptable value; good breakfast of good quality but little variety. bad: the standard room is narrow with a comfortable double bed for two people. It is not so well located. At the time of going to the historic center, they are about 800m where there is nothing intermediate. For example restaurants. You have to walk to the center to dine with the resulting winter climate disorder

My name is Jordi A. and I have enjoyed this terrific hotel for 4 days. If you have decided to visit Burgos I heartly recommend you this hotel. The staff is very friendly, polite and professional and I don´t forget the waiters and waitresses that say a sweet good morning when you enter to the breakfast room. They behaved very well with me and one them offered me very friendly a cup of chocolate with ” churros ”. The room was perfect, neither big nor small. The bed was big and comfortable and there wasn´t a noise that could disturb my sweet dreams. I don´t know if I will come back to Burgos but if I go I will pretty sure choose NH Collection Palacio de Burgos again. I wanted to write this review in Catalan, my mother tongue language, but I have seen that it is impossible with Trip Advisor so I have decide to write it in English.

El hotel está bien situado, cerca de la catedral, como a 5 minutos. Dispone de parking (de pago). En recepción todo perfecto, gran atención. Las habitaciones bien, pero necesitarían una pequeña actualización, las cortinas estaban un poco regular, y tiene moqueta en todo el suelo que no es muy higiénica. El baño amplio y bien servido, con bañera en vez de ducha. Lo mejor, sin duda, es la piscina climatizada, estando dentro vimos fuera que estaba nevando y no pasamos nada de frío, ¡¡es muy recomendable!! Tiene también un pequeño gimnasio y saunas. Te cobran un euro por la toalla para la piscina, pero merece la pena. El precio es medio y por los servicios, calidad, atención y situación, sin duda lo recomiendo.

We spent one night at this hotel and occupied two adjoining premium rooms. I don't think we will return to this hotel the next time we visit Burgos. Let's start with the positive points: the staff, the location, the breakfast, the characteristic perfume in the lobby. As for the disappointing/surprising points: A global advanced state of wear and tear (knocks, marks, stains), a surprisingly noisy lift with a warped cabin, a postage stamp-sized television, a sloping washbasin where water stagnates, a composite bathtub that makes worrying cracking noises, missing soap, the air temperature in the corridors is far too high... The main fault remains the capacity of the car park which is ridiculous. The hotel does not reserve the parking spaces, which allows it by refusing to cancel rooms after 6pm not to lose clients who would not be lucky enough to arrive early enough to have a space in the garage located in the basement. we arrived at 8pm and this was our case. The most surprising thing was the impossibility to reach the reception by phone on the two numbers provided. About ten calls made by two different phones during more than an hour were all picked up automatically, nobody answered but we could hear the background noise of the reception. When we arrived, the reception noticed the problem, expressed its surprise but did nothing to correct the problem at the time. Strange... We definitely expect more from a 4 stars hotel.

A 10 to the attention. I was wrong at the reservation date and they changed it without problem. I am very grateful. The hotel is very well located, although the parking, 20 euros, is a lot expensive. The hotel was very comfortable and very comfortable. The room, by the way, is huge.

This is quite a quirky hotel, very different in many aspects. Especially the decor was unexpected. However, our room was great with a decent size bath and big windows which were nice. It was also quiet although it faced the street. One thing that bothered us in the room was a strange security light that, in the dark, was really bright. The breakfast was so-so. That I wouldn't recommend. The best part was the service, though. The man at the reception was very kind and professional!

This hotel is located very well, the opposite room is very poorly soundproofed, it ignores the main street and all sounds can be heard, the hotel is 4*, very neglected, the whole hotel now needs reform, maintenance leaves many shortcomings, air conditioning breaks out On the first day, throwing water on the floor, the solution, in case our feet slipped and the air was damaged, so to me, it was as if it were 2* towels on the hotel floor, I will not repeat.