Wyndham Garden Changsha Yuelu

Wyndham Garden Changsha Yuelu Reviews

Wyndham Garden Changsha Yuelu

Building 7, No. 36, Fenglin 2nd Road, Xianjiahu Street, Yuelu District, Changsha, Hunan, ChinaView Hotel Details
Wyndham Garden Changsha Yuelu
Wyndham Garden Changsha YueluWyndham Garden Changsha YueluWyndham Garden Changsha Yuelu
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Guest Reviews of Wyndham Garden Changsha Yuelu

9.6/10
Excellent
3852 review
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(3852)
Positive reviews(3817)
Reviews with photos/video(997)
Friendly front desk staff(736)
Easy to get around(720)
Large rooms(368)
Delicious breakfast(301)
Close to metro(296)
Would stay again(152)
Good views(29)
Negative reviews(35)
Anonymous User
Cozy Room - City-View (Double Bed)
Stayed in Feb 2025
Couples
33 review
9.5/10
Amazing
Posted on Mar 27, 2025
Stayed at this hotel twice. Friendly and helpful staff. But room is humid and stuffy due to central heating. Rubbish bin wasn’t emptied during cleaning on 2nd day but room was cleaned. Toiletries amenities was not refilled as well. Overall still good. The laundry service is a plus point and also robot delivery to room too. Hotel is located just few steps away from station and direct line to airport or stations.
Response from Property: Dear Valued Guest , Thank you for choosing to stay withus twice and sharing your valuablefeedback ! We are delighted to hear thatour staff service , laundry facilities , androboticdelivervaddedconvenienceto your stay . Regarding the roomtemperature and housekeepingoversights , we have relaved theseconcernstorelevantdepartmentsfor immediate rectification andoptimization.Movingforward , wewill enhance staff training and facilitymaintenance to ensure a more refinedexperience.We sincerely look forward to welcomingyou back for an even more perfect stayin the future ! Best Regards , Hotel Team
Guest User
Exclusive Scenic 270° View Double Bed Room
Stayed in Oct 2024
Couples
4 review
9.5/10
Amazing
Posted on Nov 5, 2024
Location was good. Staff was friendly specially the lovely lady at the soup station.
Response from Property: [Landscape Suite ❤️Customized private dining room] Dear guests: Hello! Thank you for your review. The hotel has a double bed room with a 270° view, allowing you to have a panoramic view of the beautiful scenery; the Landscape Suite is more than 60 square meters and has two bathrooms. , independent living room, low-key and tasteful; there are large private rooms for 20 people and private rooms for 10 people in the hotel. You can taste the authentic Changsha delicacies, and at the same time, it can satisfy your business and banquets. Looking forward to your visit again!
Joe Szeto
Elegant Room - With View (Double Bed)
Stayed in Mar 2025
Couples
7 review
7.5/10
Posted on May 5, 2025
Central Air con should be changed to room control, breakfast spread was limited. Location was kind of OK.
Response from Property: 尊敬的貴賓: 您好!非常感謝您選擇入住我們酒店,並撥宂分享您的入住體驗。 關於您提到的中央空調系統,由於酒店採用中央集控運行模式,確實存在無法單獨調控室温的情況,由此帶來的不便我們深表歉意。您的反饋我們已詳細記錄,將在未來設備升級規劃中重點參考。 酒店地理位置能得到您的認可,我們倍感榮幸。周邊便利的交通與生活配套一直是我們引以為傲的優勢,期待下次能為您推薦更多本地特色體驗。 針對早餐種類的寶貴建議,我們已第一時間與餐飲總監反饋,本週將推出特色餐品計劃,包含現煮檔口及地方風味小吃等。再次感謝您的真誠反饋,這對我們持續提升服務質量至關重要。如您再次光臨,可隨時聯繫前台,我們將為您安排專屬客服服務。祝您生活愉快!
Eric
Elegant Room - With View (2 Beds)
Stayed in Dec 2024
Family
6 review
9.0/10
Great
Posted on Jan 20, 2025
Great service
Response from Property: 【新中式書院風大堂❤️打卡出片】尊敬的賓客您好,感謝您入住長沙嶽麓温德姆花園酒店,同時也感謝您在百忙之中抽出時間給我們做點評。通過點評可以看出您對咱們酒店的認可,長沙嶽麓温德姆花園酒店是温德姆集團旗下新開業的連號五鑽酒店,住則寧靜,出則繁華且交通非常便利,出門地鐵2號線,2站到嶽麓山,3站到橘子洲頭,5站到五一廣場,酒店配套設施設備完善,全部使用智能感應,裝修為新中式書院風,全落地窗視野廣景觀美,拍照出片,遠離喧囂的街道,給您更加舒適寧靜的住房體驗!期待下次給您提供滿意加驚喜的服務。祝您旅途愉快,期待您的再次光臨,身體健康,天天開心!!!
LeonLee0515
Deluxe Queen Room
Stayed in Dec 2024
Family
9 review
10.0/10
Outstanding
Posted on Apr 20, 2025
Good memory
Response from Property: 【24小時免費自助洗衣房❤️健身房】尊敬的貴賓:感謝您分享的美好體驗!我們一直致力於為客人打造高品質的入住環境,從新中式風格的裝修設計到設施設備,每一個細節都經過精心考量,酒店配置智能感應客控,採用高儀衞浴、舒達專利床墊、康爾馨枕頭等知名品牌供應,讓您居住放心旅途安心,您的認可讓我們倍感欣慰,希望未來能繼續為您提供卓越的服務與體驗。
Guest User
Elegant Room - With View (Double Bed)
Stayed in Jun 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Jul 24, 2024
nice!
Response from Property: 很高興能為您的出遊帶來美好時光。您的讚賞給與酒店很大的鼓舞,也是我們前進的動力,我們會繼續保持熱愛,致力讓每一位賓客有賓至如歸的體驗,長沙嶽麓温德姆花園酒店熱切期待您的再次光臨,祝您旅途愉快!
Sililankalilinfu
Exclusive Scenic 270° View Double Bed Room
Stayed in Apr 2025
Couples
6 review
10.0/10
Outstanding
Posted on May 25, 2025
Facilities: Very convenient and modern Hygiene: Clean and tidy Environment: Elegant and unique Service: Sisi at the front desk has a very good service attitude and is very enthusiastic! The cleaning lady also provided great service. It was a great stay and it was very convenient to travel around. I will come again next time!
Original TextTranslated by Google
Response from Property: 【直達高鐵南站❤️出門即地鐵2號線金星路4號口】尊敬的賓客:希望您的每次到來都可以在這裏得到家一樣的温馨,因為相遇,所以喜歡,長沙嶽麓温德姆花園酒店住則寧靜,出則繁華且交通非常便利,出門地鐵2號線,2站到嶽麓山,3站到橘子洲頭,5站到五一廣場,酒店配套設施設備完善,全部使用智能感應,裝修為新中式書院風,全落地窗視野廣景觀美,拍照出片,遠離喧囂的街道,能給您帶來非常舒適寧靜的住房體驗!期待您的再次光臨!
Guest User
Cozy Room - City-View (Double Bed)
Stayed in Mar 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 22, 2025
The hotel rooms are clean and tidy, with complete facilities. The service staff Ethan and the room manager Liu Guixiang are friendly. The location is convenient. The overall stay experience is very good. I will choose this hotel next time!
Original TextTranslated by Google
6/12
Response from Property: 【American Serta Double Patent Gold Diamond Mattress ❤️ Intelligent Guest Control】Dear guest: Lu Xiaohua is delighted to receive your comments. Thank you for your recognition of the hotel. As a newly opened five-diamond hotel under the Wyndham Group, the hotel has a multi-functional banquet hall, a full-time restaurant, a 24-hour gym, a self-service laundry room, an intelligent guest control system, a smart toilet, and an American Serta Gold Diamond Mattress to ensure your sleep. The hotel adheres to the concept of "full-service" to allow guests to experience a calm, relaxing and charming stay. Looking forward to your next stay. Wish you all the best
Guest User
Elegant Room - With View (2 Beds)
Stayed in Apr 2025
Family
2 review
10.0/10
Outstanding
Posted on May 11, 2025
The hotel has complete facilities, the rooms are clean and tidy, there is a self-service laundry and fitness room, it is next to Exit 4 of Metro Line 2, and the transportation is convenient, it is very convenient to go to Orange Island, Yuelu Academy, etc. Leo at the front desk is considerate and helpful, praise!
Original TextTranslated by Google
Response from Property: [Direct access to the South High-speed Railway Station❤️Exit 4 of Jinxing Road, Metro Line 2] I am really excited to see the simple and profound praise from the guest, and he also recognizes our service so much ~ If you need butler service when you check in, add the front desk brother and sister, and you can have a one-to-one private butler service. Xiaohua strives to provide the most intimate and meticulous service to every guest and bring a super value experience to every guest. Changsha Yuelu Wyndham Garden Hotel is a newly opened five-diamond hotel under the Wyndham Group. It is quiet when you stay, prosperous when you go out, and the transportation is very convenient. Go out Metro Line 2, 2 stations to Yuelu Mountain, 3 stations to Juzizhoutou, 5 stations to May Day Square, the hotel has complete supporting facilities and equipment, all use smart sensors, and are decorated in the style of a new Chinese academy. The full floor-to-ceiling windows have a wide view and beautiful scenery. Take pictures and get out of the noisy streets, giving you a more comfortable and quiet housing experience! The guest's encouragement is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time. I wish you: happy every day and peace every year!
ymkatty
Cozy Room - With View (2 Beds)
Stayed in Apr 2025
Travel with friends
6 review
10.0/10
Outstanding
Posted on May 10, 2025
This time, I came here for the last stop of my trip to Zhangjiajie and Changsha with my bestie! This hotel is very cost-effective. It is very close to Exit 4 of Jinxing Road Station on Metro Line 2, and you can see it as soon as you look up from the station! Facilities: Smart throughout the house, comfortable bed! The view outside the window is great! Friendly reminder, if you have luggage to return to the high-speed rail station, it is recommended to take Exit 3 of the subway! Finally, I have to praise Sisi here!
Original TextTranslated by Google
Response from Property: [View Yuelu Mountain ❤️ Overlooking the Xiangjiang River Scenic Area] Dear friends: There is a kind of praise that comes from words, and there is a kind of happiness that comes from satisfaction. The language of liking does not need too many gorgeous decorations, and the happy mood does not need too much laughter. Thank you for your liking, thank you for your satisfaction, and thank you for your support of the hotel. Xiaohua strives to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Xiaohua and all the staff look forward to your visit again!
Guest User
Cozy Room - City-View (Double Bed)
Stayed in Apr 2025
Couples
6 review
8.5/10
Very Good
Posted on May 14, 2025
The location is excellent. The subway station is just a few steps away. It is very convenient. The room is spacious, but as soon as I entered the room, I felt that the toilet had a smell. It should be due to insufficient cleaning. I was afraid that changing rooms would have the same problem, so I simply cleaned it myself with cleaning products. There are not many breakfast options, but it is enough to fill my stomach
Original TextTranslated by Google
6/7
Response from Property: 尊敬的貴賓:您好!非常感謝您選擇入住我們酒店,並抽出寶貴時間分享您的入住體驗。對於您提及的客房衞生問題,我們深表歉意,這確實反映出我們在清潔細節管控上的疏忽,針對這一問題,我們已即刻對客房進行全面檢查,並加強清潔流程的培訓和監督,確保每個角落的衞生標準嚴格達標。 關於早餐種類的問題,我們已記錄您的反饋,並將與餐飲團隊進一步優化菜單設計,在保證品質的同時豐富菜品選擇,力求滿足不同客人的需求。 您的包容與建議讓我們倍感珍惜,若您願意再次入住,請隨時聯繫我們,誠邀您見證我們的改進。期待能有機會為您提供更完美的體驗! 祝您生活愉快,順遂安康!
Guest User
Cozy Room - City-View (Double Bed)
Stayed in Apr 2025
Family
16 review
10.0/10
Outstanding
Posted on May 8, 2025
Very good experience. Lily's service is very thoughtful, professional and patient. We drove around the entire Changsha city and saw the night view of the Xiangjiang River. After returning to the hotel, it was quiet, comfortable and atmospheric. I got a very good rest. There was also the cleaning lady, Aunt Lin. I accidentally blocked the toilet and she immediately helped to solve it. The whole room of the hotel is clean and spacious. I enjoyed it very much. It is very comfortable. I will stay here again next time
Original TextTranslated by Google
6/9
Response from Property: [24-hour free self-service laundry room ❤️Gym] Dear guests: Thank you for sharing your wonderful experience! We have been committed to creating a high-quality accommodation environment for our guests. From the new Chinese-style decoration design to the facilities and equipment, every detail has been carefully considered. The hotel is equipped with intelligent sensor guest control and uses Grohe bathroom, Serta patented mattress, Kangerxin pillow and other well-known brands, so that you can live and travel with peace of mind. Your recognition makes us feel very gratified. We hope to continue to provide you with excellent service and experience in the future.
Guest User
Cozy Room - City-View (Double Bed)
Stayed in Apr 2025
Couples
1 review
9.7/10
Amazing
Posted on May 6, 2025
Before leaving for Changsha, I considered many times and finally chose this hotel which looked good overall. Fortunately, my intuition was still online this time, and the hotel was better than I expected. First of all, it is very close to the subway entrance, and it is only two steps away from Jinxing Road Station. It is also very close to popular attractions such as Orange Island Head or May Day Square. As soon as I entered the hotel lobby and saw that the decoration was quite stylish, I thought this hotel should be good, and it was relatively new overall. The front desk lady was also very nice. I communicated with her by phone in advance that I wanted a quieter room. Not only did she arrange a room with a good orientation for us, but she also upgraded the room type [Yeah] As soon as I entered the room, it was very spacious and pleasant. The overall service was also good, and they responded to my requests. The only drawback was that the smart toilet was a bit too sensitive. But overall, I still highly recommend it to friends who come to Changsha 🉑!
Original TextTranslated by Google
Response from Property: 【增值服務❤️】尊敬的賓客您好,感謝您入住長沙嶽麓温德姆花園酒店。酒店提供:眼罩、耳塞、消毒濕巾、一次性刮鬍刀、皮筋、潤膚乳……我們的員工一直在為客人提供熱情周到的服務,讓每一位客人都感到像在家一樣的温馨和舒適。我們一直注重升級和維護設施和環境,確保客人可以享受到每一天的住宿。感謝您對我們的讚揚和支持,我們會不斷提高酒店服務水平,讓您在下一次入住更加愉快。
Guest User
Panoramic Deluxe Twin Room
Stayed in Apr 2025
Family
10 review
9.7/10
Amazing
Posted on May 3, 2025
It is very close to Wuyi Square and ifs. If you don't want to live in the city, it is a suitable choice. It's just that there are more people on holidays and there are only two elevators. The breakfast is regular. I wish everyone who stays in the hotel all the best.
Original TextTranslated by Google
Response from Property: 【直達高鐵南站❤️出門即地鐵2號線金星路4號口】尊敬的貴賓,您的讚譽如詩如畫,讓我們的努力變得無比美好。感謝您對我們的認可,願我們的服務如星辰般璀璨,照亮您的每一次旅途。期待您的再次光臨,共赴一場温馨之約~祝您生活愉快,萬事順遂!
Guest User
Cozy Room - With View (2 Beds)
Stayed in Mar 2025
Couples
15 review
10.0/10
Outstanding
Posted on May 7, 2025
The room is spacious, and the bathroom, toilet, and washbasin are designed separately, which is very practical. The hotel is in a great location, close to the subway station, and close to popular attractions such as Orange Island, Yuelu Mountain, and May Day Square.
Original TextTranslated by Google
Response from Property: [Direct access to the South High-speed Railway Station❤️Exit 4 of Jinxing Road, Metro Line 2] I am really excited to see the simple and profound praise from the guest, and he also recognizes our service so much ~ If you need butler service when you check in, add the front desk brother and sister, and you can have a one-to-one private butler service. Xiaohua strives to provide the most intimate and meticulous service to every guest and bring a super value experience to every guest. Changsha Yuelu Wyndham Garden Hotel is a newly opened five-diamond hotel under the Wyndham Group. It is quiet when you stay, prosperous when you go out, and the transportation is very convenient. Go out Metro Line 2, 2 stations to Yuelu Mountain, 3 stations to Juzizhoutou, 5 stations to May Day Square, the hotel has complete supporting facilities and equipment, all use smart sensors, and are decorated in the style of a new Chinese academy. The full floor-to-ceiling windows have a wide view and beautiful scenery. Take pictures and get out of the noisy streets, giving you a more comfortable and quiet housing experience! The guest's encouragement is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time. I wish you: happy every day and peace every year!