To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.5
Service9.6
Cleanliness9.7
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All reviews(7791)
Positive reviews(7695)
Reviews with photos/video(1640)
Delicious breakfast(611)
Friendly front desk staff(408)
Fantastic river view(344)
Luxurious(157)
Located in the city centre(146)
Clean pool(83)
Great swimming pool(83)
Negative reviews(96)
999 power
Star City View King Room
Stayed in Jul 2025
Travelling with friends
6 review
10/10
Outstanding
Posted on Aug 7, 2025
This hotel is one of the cleanest hotels that I have ever been in, and if you ask the assistant to help you carry your luggage to the floor they will gladly help you also if you look outside the view is absolutely amazing I would definitely recommend this hotel if you ever come to Changsha
6/7
Response from Property: 尊敬的客人,感謝您選擇下榻長沙萬達文華酒店並得到您的反饋。我們的服務讓您的旅途愉悦舒適是我們最大的榮幸。希望您的每次入住都有完美體驗,期待您的再次選擇。
Guest User
Superior Deluxe Double Room
Stayed in May 2025
Business traveller
1 review
10/10
Outstanding
Posted on Jun 6, 2025
Nice service, staff are very helpful. It’s close to many nice cafes and bars. Room is spacious with nice view.
Response from Property: 尊敬的客人,感謝您選擇下榻長沙萬達文華酒店並得到您的反饋。我們的服務讓您的旅途愉悦舒適是我們最大的榮幸。希望您的每次入住都有完美體驗,期待您的再次選擇。
garyongong
Star City River View King Room
Stayed in Nov 2024
Family
29 review
9.5/10
Amazing
Posted on Dec 11, 2024
We had an awesome stay at the hotel! It looks absolutely gorgeous and bougie feel. We were treated very warmly by the very friendly staff. Managed to get a free upgrade to a room directly overlooking Xiang River! The only thing is that the metro station is quite a long walk away from the hotel. Breakfast has a good spread for sure but food quality can be better and food can be made warmer. Will you stay there again!
6/7
Response from Property: Dear guest, thank you for choosing Wanda Vista Changsha and getting your feedback. Spacious and comfortable, complete facilities and panoramic views of the Xiangjiang River create a pleasant stay experience for guests. Wanda Vista Changsha will let you relax your journey and enjoy an elegant experience. Looking forward to your next stay.
Chrisje
Star City River View King Room
Stayed in Sep 2024
Solo traveller
4 review
10/10
Outstanding
Posted on Oct 14, 2024
Wanda Vista is a fantastic place to stay! The staff are top notch, friendly, helpful, you name it. On my travels I rarely encountered a hotel that is so welcoming and makes you feel at home from the minute you arrive!
If you enjoy iSPA treatments, you should definitely check out the SHUI SPA on the 31st floor, my best so far! If you’re in luck, Alice will greet you, and treat you with the most relaxing SPA!
Response from Property: Dear guest, we are glad that you shared your staying experience with us. I believe that your trip to Changsha has left very good memories. Thank you for your recognition of the hotel's hardware facilities and our services. We will continue to maintain and continuously improve the service level, and provide guests with more intimate and comfortable services. We are looking forward to seeing you soon.
Guest User
Deluxe Double Room
Stayed in Apr 2025
Business traveller
7 review
10/10
Outstanding
Posted on May 8, 2025
The hotel and the breakfast were great. However, dopest 4000Yuan has been taking.
Response from Property: 尊敬的客人,非常感謝您對我們酒店的點評。我們非常高興得知您對我們的服務態度印象深刻。客人的滿意度一直是我們最大的動力和追求,您的讚揚對我們而言是最好的肯定。我們將一如既往地努力提供優質的服務,讓每一位客人都能感受到我們的誠意和關懷。期待未來再次為您服務,祝您愉快!
Guest User
Deluxe River-view Suite
Stayed in Sep 2025
Family
3 review
10/10
Outstanding
Posted on Oct 6, 2025
Very pleasant and warm stay. Great servic.
Response from Property: 尊敬的客人,很開心您有一個如此美妙的入住體驗。細緻入微的關懷,為賓客營造始終如一、無與倫比的到達與離店的尊崇體驗是我們的服務宗旨。期待您的再次入住。
Arno Cup
Deluxe Double Room
Stayed in Jan 2025
Business traveller
1 review
10/10
Outstanding
Posted on Feb 16, 2025
A very beatiful hotel in middle of city centre. Perfect room and inside pool and well equipped gym. 45 minutes from changsha trainstation
Response from Property: 尊敬的客人,很開心您有一個如此美妙的入住體驗。細緻入微的關懷,為賓客營造始終如一、無與倫比的到達與離店的尊崇體驗是我們的服務宗旨。期待您的再次入住。
JTravelAcc
Superior Deluxe Double Room
Stayed in Sep 2024
Business traveller
36 review
2.0/10
Posted on Oct 9, 2024
The staffs doesn't have the mindset.
Response from Property: Dear valued guest, thank you for choosing to stay with us and providing feedback. We apologize for the less than pleasant experience you had and appreciate your suggestions. Your feedback is very important to us, and we have already shared it with relevant departments for improvement. We once again express our apologies and hope that your next stay with us will be a fresh and renewed experience. We look forward to further contact with you.
Guest User
Deluxe Double Room
Stayed in Sep 2024
Business traveller
7 review
7.5/10
Posted on Nov 9, 2024
I had an exceptional stay at Wanda Vista Changsha. The hotel’s location is fantastic, with stunning views of the Xiang River. The room was luxurious, spacious, and beautifully decorated. The staff was attentive and courteous, and the breakfast buffet had an impressive selection. Highly recommend for a memorable stay in Changsha!
Response from Property: Dear guest, we are glad that you shared your staying experience with us. I believe that your trip to Changsha has left very good memories. Thank you for your recognition of the hotel's hardware facilities and our services. We will continue to maintain and continuously improve the service level, and provide guests with more intimate and comfortable services. We are looking forward to seeing you soon.
Guest User
Deluxe Double Room
Stayed in Aug 2024
Couple
3 review
3.5/10
Posted on Sep 16, 2024
A very average experience, a symptom of the corporate no longer being solvent. Airconditining has a mind of its own, no matter how you set your desired temperature the room temperature stayed at 25C all night. Too hot for a good nights sleep
Response from Property: Dear guest, thank you for choosing Wanda Vista Changsha for you accommodation. We apologized for the inconvenience, and will enhance the maintenance for the air condition,Sorry for your displeasure again. I hope you'll feel a new look in your next stay and look forward to seeing you again.
Guest User
Deluxe Double Room
Stayed in Aug 2024
Solo traveller
3 review
10/10
Outstanding
Posted on Sep 8, 2024
This is a really excellent hotel ! I stayed at this hotel for 4 nights. The location is great and within easy reach of all main sites and the underground system. The rooms are spacious and very clean. I had dinner twice in the Chinese restaurant on 5th floor and both times this was excellent.
However, the greatest asset of this hotel is definitely its staff. All staff members are all really efficient with a great attitude and also a nice smile. From the moment I entered until I left, it was right through an excellent experience with all the staff I came across, be it in reception, housekeeping, restaurant or concierge.
I have to especially mention Jack, who I believe is the Head Concierge. I asked him how can I buy tickets for the river night cruise, and he arranged everything for me. He called the boat cruise company, bought the tickets for me, sent me the QR code, sent me very detailed on how to arrive at the pier, and sent me messages later in the evening to see whether I had arrived and whether I took the boat. He also gave me his contact details and asked me to call him if I encounter any issues or need any translations. This service attitude of this person is unbelievable and I really want to thank him for all his great support.
I really recommend this hotel to whoever visits Changsha.
Response from Property: Dear guest, we are glad that you shared your staying experience with us. I believe that your trip to Changsha has left very good memories. Thank you for your recognition of the hotel's hardware facilities and our services. We will continue to maintain and continuously improve the service level, and provide guests with more intimate and comfortable services. We are looking forward to seeing you soon.
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business traveller
22 review
9.5/10
Amazing
Posted on May 25, 2024
A luxury hotel in a great location, you can have a river view. The service is top. Breakfast is good they also have local foods. You have many choices. The only negative point that I can say is the amenities in the toilet are too simple for a luxury hotel.
Response from Property: Dear guest, we are glad that you shared your staying experience with us. I believe that your trip to Changsha has left very good memories. Thank you for your recognition of the hotel's hardware facilities and our services. We will continue to maintain and continuously improve the service level, and provide guests with more intimate and comfortable services. We are looking forward to seeing you soon.
Guest User
Star City River View Twin Room
Stayed in Mar 2024
Family
1 review
9.5/10
Amazing
Posted on Apr 18, 2024
All the staff iare very helpful and polite. Sorry that I only remember two guys named Jimi Chang, and Mark Chan.
Definitely will stay at this hotel when I visit Changsha in the future. 🙏🙏
Response from Property: Dear guest, we are glad that you shared your staying experience with us. I believe that your trip to Changsha has left very good memories. Thank you for your recognition of the hotel's hardware facilities and our services. We will continue to maintain and continuously improve the service level, and provide guests with more intimate and comfortable services. We are looking forward to seeing you soon.
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Solo traveller
1 review
8.0/10
Very Good
Posted on May 15, 2024
Staffs are friendly and responsive.
Enjoyed my stay.
Response from Property: Dear guest, I'm glad you had such a wonderful stay. Looking forward to your next stay.
Nick Kid Khian Chen
Superior Deluxe Double Room
Stayed in May 2024
Solo traveller
4 review
10/10
Outstanding
Posted on Jun 14, 2024
Convenient location and wonderful hotel.
Response from Property: Dear guest, we are glad that you shared your staying experience with us. I believe that your trip to Changsha has left very good memories. Thank you for your recognition of the hotel's hardware facilities and our services. We will continue to maintain and continuously improve the service level, and provide guests with more intimate and comfortable services. We are looking forward to seeing you soon.