Holiday Inn Changsha Dawangshan

Holiday Inn Changsha Dawangshan Reviews

Holiday Inn Changsha Dawangshan

No.31 Tongxi Road, Yuelu District, Changsha, Hunan, ChinaView Hotel Details
Holiday Inn Changsha Dawangshan
Holiday Inn Changsha DawangshanHoliday Inn Changsha DawangshanHoliday Inn Changsha Dawangshan
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Guest Reviews of Holiday Inn Changsha Dawangshan

9.5/10
Outstanding
757 review
Verified reviews
Location9.5
Amenities9.5
Service9.4
Cleanliness9.6
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All reviews(757)
Positive reviews(747)
Reviews with photos/video(199)
Friendly front desk staff(149)
Perfect for kids(79)
Delicious breakfast(56)
Convenient parking(30)
Secluded lake view(24)
Close to scenic area(24)
Delicious buffet(15)
Great swimming pool(14)
Negative reviews(10)
Jenna4Peace
2 Twin Beds Standard
Stayed in Sep 2023
Couples
25 review
8.5/10
Very Good
Posted on Oct 5, 2023
This hotel is really far away from conveniences. You can't even order food from apps because most places are too far away to deliver there. There's nothing to do in the area because the theme park that's next to it, isn't open yet, thus there being nothing in all the senses. So many utilize this hotel for weddings, so the hallways can get loud. The hotel rooms are fine on their own: soft bed, lots of space, mostly clean, big bathrooms, etc. Careful, the weddings will lite fireworks early in the morning for celebration purposes, so sleeping in won't be an option.
Response from Property: Dear guest, we apologize that our stay did not meet your expectations. We attach great importance to your feedback and follow up carefully one by one. We also hope that if you have any needs during your stay again, please inform any hotel staff. We are dedicated to serving you and sincerely hope that you can give the hotel the opportunity to serve you again. We sincerely look forward to your arrival again!
Emanuele Marrone
1 King Bed Standard Lake View
Stayed in Nov 2023
Business travellers
7 review
8.5/10
Very Good
Posted on Dec 15, 2023
It’s a really good and comfortable hotel. The staff is always available and very kind to any request of support. Breakfast is good and the room was very cleaned.
Response from Property: Welcome to Holiday Inn Changsha Dawangshan. Thank you very much for your praise, Looking forward to seeing you again and wishing you a happy life~
Iana22
1 King Bed Standard
Stayed in Jun 2022
Couples
12 review
9.5/10
Amazing
Posted on Jul 19, 2022
We enjoyed staying at this hotel. Its new ,clean and cozy. I liked the room ,new bathtub, a beautiful view ,(if don’t count the park that was under construction).The staff is very attentive and friendly. Breakfast and dinner were really good,a wide selection of food. Just don’t recommend Starbucks coffee there,its far different from original one.
6/9
Response from Property: Dear guest, I am very happy to receive your favorable comments. The hotel has 280 simple, elegant, comfortable and warm rooms with complete supporting facilities, so that guests can enjoy a comfortable and convenient travel experience. Away from the hustle and bustle of the city, the air is fresh and pleasant, allowing guests to relax physically and mentally. We sincerely look forward to meeting you again ~ I wish you a happy life.
Xiaoxinxinxiner
2 Twin Beds Standard
Stayed in Sep 2024
Family
13 review
10.0/10
Outstanding
Posted on Oct 20, 2024
I have stayed at this holiday hotel 3 times. Every experience is great. As long as I bring my children to Xiangjiang Ocean World. This time I bought a package of 699, which is very cost-effective. I can enter the park for two days. Children need to pay 110-120 for a child ticket. The room is very clean and comfortable. The breakfast is very rich. The point is that it is very close to Huayi Town, Ocean World, Snowland, and Water Village. It only takes a few minutes to walk directly from the hotel. I will choose it again next time.
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Response from Property: Dear guest, hello! Thank you very much for choosing our hotel as your cozy home for your many trips to Xiangjiang Ocean World and for sharing your wonderful experience so generously. We are honored to know that you and your family not only enjoyed a pleasant vacation, but also expressed high satisfaction with our 699 package. Your satisfaction is our driving force and the best proof of our pursuit of excellence. We are particularly pleased to hear your praise for the cleanliness, comfort and richness of the room, which are important manifestations of our efforts to provide quality services to every guest. At the same time, it is also a great honor for us to be a convenient starting point for you to explore the wonderful attractions around. Thank you again for your valuable evaluation and trust. We look forward to your next visit, and believe that every gathering will be better than the last. I wish you and your family a happy life and all the best!
Guest User
2 Twin Beds Standard
Stayed in Sep 2024
Family
22 review
8.2/10
Very Good
Posted on Oct 7, 2024
The room was clean and tidy, the bedding was comfortable, the toiletries smelled good, the room had a good view, and it was close to the Ocean World. But the service was average. I arrived at around 9pm on the first night, and there was no doorman in the lobby. It was dark outside, and I spent a long time looking for the underground garage, but there was no guidance.
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Response from Property: Dear guest, hello! Thank you very much for your detailed evaluation and valuable comments on our hotel. First of all, we are very happy that you have given high praise to our room hygiene, bedding comfort and the fragrance of toiletries, which is the greatest affirmation of our work. At the same time, we are proud that you can enjoy the beautiful scenery in the room and feel close to the marine animals. However, for the service experience you mentioned, we are deeply sorry for the inconvenience and trouble caused to you due to the lack of doorman service in the lobby and the darkness of the parking lot instructions. In response to your feedback, we have immediately conducted internal communication. We will strengthen the training of the front desk to ensure that we can provide guests with timely and thoughtful services during peak hours and at night. At the same time, we will also optimize the instructions of the underground parking lot to ensure that guests can easily find and park smoothly. I hope that through our improvements, we can provide you with a more complete and thoughtful service experience when you visit next time. Looking forward to your visit again, I wish you a happy life and all the best!
Guest User
2 Twin Beds Standard
Stayed in Sep 2024
Family
3 review
10.0/10
Outstanding
Posted on Oct 5, 2024
The room is quite spacious, with a nice view from the floor-to-ceiling windows, no odor, and quite clean. The overall environment is quite good, the location is excellent, and there is a sea of ​​fun as soon as you go out. The hotel's scenery is also very good. At night, the baby looks at the night view outside through the window, and is super looking forward to the next day's trip. It's so cute. The anti-fall enclosure for young children will also be delivered to the hotel if needed. I like the front desk.
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Response from Property: Thank you very much for your detailed evaluation and high recognition of our hotel! The spacious and clean room, as well as the excellent viewing experience brought by the floor-to-ceiling windows, we are very honored to provide you and your baby with such a pleasant and comfortable accommodation experience. The hotel is located in the central area of ​​Dawangshan Tourist Resort, about 3 minutes away from the Ocean Park, so you can feel the vitality and charm of the happy ocean as soon as you go out. The baby's love for the night view outside the window makes us even more delighted. We hope that this beautiful memory can accompany the baby's healthy growth. Regarding the reception of the anti-fall fence for young children you mentioned, it is a piece of cake. The front desk team has received your praise, which is the best reward for their hard work. We will continue to convey this enthusiasm and professionalism to provide the most considerate service to every guest. Looking forward to your visit again with your baby, let us create more beautiful moments together! If you have any suggestions or needs, please feel free to let us know, we will serve you wholeheartedly.
1chuan_xianning
1 King Standard Separate Bath Lake View
Stayed in Sep 2024
Family
1 review
10.0/10
Outstanding
Posted on Oct 4, 2024
The hotel we booked that day, I had never been here before, so I thought it was an ordinary hotel, but it turned out to be Holiday Inn, which is owned by InterContinental. When we checked in, the front desk staff Xiao Yang upgraded us to a suite. From the window, we could see Tongxi Lake, Huayi Brothers Film Town, Xiangjiang Happy Ocean World, and Xiangjiang River. There was also a bathtub in the room, and the kids had a lot of fun playing in the water. It was a perfect experience! Next time I go to Xiangjiang Happy City, I will choose this place again.
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Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Holiday Inn and sharing such a warm and wonderful experience. We are extremely honored and happy to know that you and your family have spent an unforgettable time here. Xiao Yang's attentive service at the front desk is the hospitality we have always advocated. We are very pleased to be able to upgrade you to a suite and let you enjoy such a broad view. Seeing the laughter of the children playing in the bathtub makes us feel that all our efforts are worthwhile. The beautiful scenery of Xiangjiang Happy City and its surroundings is indeed a highlight of our hotel rooms. It is our greatest honor to be part of your beautiful memories. We look forward to welcoming you and your family again in the future and continue to create more warm and comfortable accommodation experiences for you. Thank you again for your valuable evaluation and recognition. I wish you and your family a happy life and all the best! Looking forward to meeting you again at Holiday Inn Changsha Dawangshan
Guest User
2 Twin Beds Standard
Stayed in Sep 2024
Family
7 review
10.0/10
Outstanding
Posted on Oct 4, 2024
The room was good, and we got a free upgrade to a room with a view of the Happy Ocean. We watched the fireworks of the movie "The Little Courtyard" in the room at 8pm, and the fireworks of the Happy Ocean at 8:30pm. It was amazing. I saw reviews saying that there was no food around here, and I was worried that the food would not be good. In fact, it was very convenient. I ordered braised noodles and Shanghai Auntie, and they were delivered in 30 minutes. It was fast and delicious. The hotel is the photo taken by the store. I forgot to take a photo. This is a takeaway. Breakfast is at the Western restaurant on the first floor, and there are not many varieties.
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Response from Property: Thank you very much for your praise and affirmation of our hotel! We are extremely honored and pleased to hear that you not only enjoyed the free upgrade to the ocean view room, but also enjoyed the double fireworks feast of the movie town and the joyful ocean in the room. Your satisfaction is exactly the direction we are constantly striving for and pursuing. Regarding catering, we are very happy to know that you finally discovered the convenience of the surrounding food. Whether it is authentic braised noodles or drinks, they can be delivered quickly to meet your taste buds. We have been committed to providing guests with a variety of dining options. Although the breakfast varieties in the hotel's western restaurant may not fully cover all tastes, we will continue to improve and strive to add more types of meals to meet the needs of different guests. Looking forward to your next visit!
Anonymous User
Ultraman Theme Family Suite
Stayed in Aug 2024
Family
2 review
10.0/10
Outstanding
Posted on Sep 16, 2024
Very good, the kids were very happy, the breakfast buffet was also very rich. When checking in, we also gave some game coins for the first floor play area. The parking lot was sufficient and convenient, all in all very good.
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Response from Property: Thank you very much for your enthusiastic evaluation and high recognition of our hotel! We are very pleased to hear that the children have fun here, which is exactly the original intention of our efforts to create a happy atmosphere. Regarding the breakfast buffet, we have always been committed to providing a variety of high-quality meal options, hoping that every guest can find their favorite delicacy. Giving away game coins in the first-floor amusement area is a small token of our appreciation to the guests, hoping to add more fun and laughter to the children. At the same time, we also attach great importance to the convenience and comfort of the parking lot to ensure that every guest can easily find a parking space and enjoy a worry-free stay. Your satisfaction is our driving force for continuous progress. We will continue to improve the quality of service and create more warm and comfortable accommodation environments. Looking forward to your next visit and bringing you wonderful memories of your stay again!
Herbaomama
2 Twin Beds Standard
Stayed in Aug 2024
Family
9 review
10.0/10
Outstanding
Posted on Sep 9, 2024
Xiangjiang Happy Ocean World is right outside the hotel, which is very convenient. The 699 package comes with two free tickets, and you can scan your face to enter the park the next day. The hotel also upgraded the room, which is really good.
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Response from Property: Thank you very much for your high evaluation and recognition! We have always been committed to providing guests with a convenient and comfortable accommodation experience. Being so close to Xiangjiang Happy Ocean World has indeed added a lot of convenience and fun to our guests. Regarding the face scanning admission service, this is exactly the project where we strive to improve the service experience and realize technological and convenient services. In the future, we will continue to uphold the service concept of "customer-oriented", continuously optimize service details, and look forward to serving you again and creating more beautiful memories for you!
XiaoxiaohuJessica
2 Twin Beds Standard
Stayed in Jul 2024
Family
2 review
10.0/10
Outstanding
Posted on Sep 2, 2024
Facilities: Complete Environment: Comfortable Service: The handsome Xiao Wang at the front desk is very enthusiastic and the service is very thoughtful The hotel is in a very good location, very close to the Xiangjiang River and the ocean. If you walk, it only takes two or three minutes to get there. 
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Response from Property: Thank you very much for your high evaluation and recognition of our hotel! Your satisfaction is our greatest motivation and the goal we are constantly striving for. We are committed to providing thoughtful and meticulous services and an elegant and comfortable environment so that every guest can feel the warmth and comfort of home. Thank you for your recognition of the service of Xiao Wang at the front desk, and we will convey your praise to him. Thank you again for your presence and support, and wish you a happy life!
Guest User
2 Twin Beds Standard
Stayed in Jul 2024
Family
1 review
10.0/10
Outstanding
Posted on Aug 27, 2024
Good service and environment. It was fun to bring the kids here. Xiangxuan Chinese Restaurant is delicious and affordable, with large portions. The 128 set meal is enough for three adults and two children. Xiaoyi at the front desk was very considerate. Seeing that we had booked tickets for the Xiangjiang Snowland at around 4pm the next day, she took the initiative to help us delay the check-out to 2pm for free.
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Response from Property: Thank you very much for your evaluation of our hotel! We are very happy to provide you with quality service and let you spend a pleasant time in the hotel.
Xiaoniudini
1 King and 1 Single Bed Premium
Stayed in Jul 2024
Family
11 review
9.0/10
Great
Posted on Aug 14, 2024
Overall, it's very good. It's close to several tourist spots. The restaurant on the first floor tastes good, but the serving speed is very slow when there is a wedding banquet. The surrounding facilities are average, and there are not many takeaway businesses.
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Response from Property: Dear guest, hello! Thank you very much for your high evaluation of our hotel. Your satisfaction is our greatest motivation. We are very pleased to hear that the hotel is conveniently located and close to many tourist attractions. This is exactly the convenience and comfort we strive to create for every guest. At the same time, we are also very happy that you like our restaurant on the first floor. Our chef team has been committed to providing delicious meals, hoping that every guest can taste the taste of home. We are deeply sorry for the slow serving speed during the wedding banquet you mentioned. We have fed this back to our service team and kitchen department. We will further optimize the service process during the wedding banquet to ensure that we can maintain efficient service quality even during peak hours, so that every guest can enjoy a pleasant dining experience. Thank you again for your valuable comments. We look forward to your next visit and wish you all the best and a happy life!
wewedy
2 Twin Beds Standard
Stayed in Apr 2024
Couples
18 review
9.7/10
Amazing
Posted on May 6, 2024
The hotel is located in the core of Changsha Xiangjiang Happy City. It is very close to the Happy Ocean and only a few minutes' walk away. It is the best choice for playing here. Service: The front desk service is very good. They helped to upgrade the room for free. They answered all questions and parking was free. Environment: The room has a great view, with an unobstructed view of the lake, Huayi Movie Town and the Happy Ocean. The night view of the movie town is very beautiful. The room itself is not particularly big, but the sanitary napkins are quite large, and there are dry and wet separations. There are tables and sofas in the room, which are very convenient for putting things and resting. Hygiene: Very good, nothing dirty was found. Facilities: The hotel also has a free swimming pool and gym. When I went to swim, there were no people at first, so I enjoyed the feeling of a private pool. The water is clear but a little cold. The bathrooms and changing rooms attached to the swimming pool are well done, with hair dryers, cotton swabs, etc. available for guests to use. I also saw a steam room, but I don’t know if it is open. There are not many things for breakfast, but there are various types, such as noodles, cakes and breads, vegetables, salads, porridge, fruits, milk, soy milk, orange juice, etc. The most popular one is the noodle section, and it tastes good. The disadvantage is that the location is relatively remote and there is no business district around. If you want to eat and go shopping, you have to drive or take a taxi to IKEA. The windows in the room are closed and cannot be opened, which is not conducive to ventilation. This time I bought a hotel and Happy Ocean ticket package, which is generally worth it and recommended.
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6/7
Response from Property: Dear guest, thank you for choosing our hotel and taking the time to share your stay experience. We were honored to serve you and are delighted to hear your positive comments about our hotel. Our hotel is located in the core location of Changsha Xiangjiang Happy City, with beautiful surroundings and very close to the Happy Ocean, making it very suitable for guests who come to visit. Although there is no business district around, we also provide free parking and transportation guidance to facilitate your travel. We are deeply sorry for the problem you mentioned that the room windows cannot be opened. This is designed for safety and energy saving considerations. Regarding breakfast, we have been committed to providing a variety of choices to meet the taste needs of different guests. We will continue to work hard to improve and strive to allow every guest to find the food they like. Thank you again for your stay and valuable suggestions. We look forward to your next visit and will continue to work hard to provide you with better services. wish you a happy life!
Xiner
1 King Bed Standard
Stayed in Apr 2024
Family
1 review
10.0/10
Outstanding
Posted on May 3, 2024
Five minutes walk from Happy Ocean, Facilities: Pretty good buffet on the first floor and swimming pool on the third floor Service: Thank you to the lady at the summer front desk for your considerate service. Any problems will be solved immediately~
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Response from Property: Thank you very much for your review of our hotel! We are very happy to provide you with excellent service and make your stay at the hotel enjoyable.