Anonymous User
March 26, 2023
A hat was lost in the room. The monitoring and cleaning personnel could prove that it existed but did not take it out of the room. However, it just disappeared out of thin air and there was no reply even if it was asked to be dealt with. If the hat is cheap and gone, it is gone. I admit it, but It is still valuable. The hotel asked me to leave first and then contact me. My own luggage has been checked by the hotel staff. They still told me to look for it again and sent me away without replying. This staff member would only He said some irrelevant things and has not heard from him until now. The hotel does not bear any responsibility.
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