Best Western Plus Charlotte/Matthews Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Charlotte
Best Western Plus Charlotte/Matthews Hotel
Health Protected
2501 Sardis Rd N, Charlotte, North Carolina 28227, United States
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With a stay at Best Western Plus Charlotte/Matthews Hotel in Charlotte (East Forest), you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. This hotel is 8.3 mi (13.4 km) from SouthPark Mall and 10.2 mi (16.5 km) from Bank of America Stadium.Show More
We Price Match
3.6/5Cleanliness: 3.6
All 100 Reviews
Amenities
Public ParkingFreeFitness Room24-Hour Front DeskWake-Up CallWi-Fi in Public AreasFreeSmoking AreaMeeting RoomBusiness CenterFax/Copying Service
All Amenities
Surroundings
Airport: Charlotte Douglas International Airport
(26.8 km)
Airport: Concord-Padgett Regional Airport
(46.5 km)
Train: CTC Station
(15.6 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
3
1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer, Iron and Ironing Board
1 King bed
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Check Availability
6
Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking
1 King bed
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Check Availability
4
2 Double Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer, Iron and Ironing Board
2 Double bed
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Check Availability
4
1 King Bed, Non-Smoking, High Speed Internet Access, Business Plus Room, Microwave and Refrigerator, Sofabed
1 King bed
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Check Availability
Guest Reviews(100)
3.6/5
Verified Reviews- Cleanliness3.6
- Amenities3.6
- Location3.6
- Service3.6
AI SummaryAn AI-summarised snapshot of real guest reviews
Guests commend the hotel for its excellent location, safety, and proximity to dining and city activities, alongside its exceptional staff service and high-quality complimentary breakfast. It is considered a good value for budget-conscious travelers.
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Helpful
Not helpful
Mattison
January 9, 2024
I always stay at this property when I am in the area, I never have any problems. Check out is easy and quick, the staff is always kind.
Konni
January 2, 2024
Toilet handle was broke. It was reported to the front desk but not fixed before we left. No maid service. Just wanted to have fresh towels.
Verified traveler
December 4, 2023
Kids of the workers are there playing loudly in the hallway all day. Playing football outside the door to my room, bouncing basketballs up and down the hall from 8am until 8pm. Laying in the hallway, or lobby floor. Seems like a regular thing there.
Amanda
October 22, 2023
Roaches on the nightstand crawling around after I moved the lamp. The crawled down into the floor and I couldn’t find them. Super creeped out.
Karen
October 8, 2023
Cigarette burns on the carpet, roach around the coffee machine, holes in the curtains. I asked the receptionist for roach spray and the did not have any.
Shawanda
July 28, 2023
The property was nice on the outside but the room smelled like cigarettes. I ask to change my room, it was changed and that smelled like cigarettes too. The staff were very nice to me, but those rooms need a good cleaning. Everything needs to be washed and shampoo those rugs.
Brandon
June 14, 2023
Fourth time booking a room and receiving correspondence that there was no need to confirm my reservation, then upon arrival to the hotel being told that there is no vacancy. This has happened too often and with little to no action taken in reference to the many hours I've wasted and sacrificed
Irene
June 10, 2023
Nothing unique. Just a regular 2.5 rated hotel. Toilets need work. The elevators too.
Charles
December 31, 2023
The hotel was noisey and not up to date
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.6/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Renovated: 2006
- Number of Rooms: 93
With a stay at Best Western Plus Charlotte/Matthews Hotel in Charlotte (East Forest), you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. This hotel is 8.3 mi (13.4 km) from SouthPark Mall and 10.2 mi (16.5 km) from Bank of America Stadium.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Public ParkingFree
Fitness Room
24-Hour Front Desk
Wake-Up Call
Wi-Fi in Public AreasFree
Smoking Area
Meeting RoomAdditional charge
Business Center
Fax/Copying Service
Fitness Room
Meeting Room
Show More