Westcare Kate Hotel (Financial City Twin Towers)

One of the important reasons for choosing this place is that it is very close to my meeting destination. Since it is an apartment-style hotel, it has some advantages and disadvantages unique to apartment hotels. Let me start with the advantages. You can clearly see the Twin Towers (see Video 1), the room is large, the decoration style is beautiful, the facilities are relatively rich (there is a washing machine), the surrounding environment is prosperous, and the room is relatively quiet. However, the maintenance was not very good. For example, in the room I stayed in, the toilet door could not be closed properly (see pictures 1 and 2), the shower head was broken (see picture 3), four light switches in the room did not respond when pressed (see video 2 and picture 4), and there was a layer of dust on the head of the bed (see picture 5). In addition, because the hotel uses an electric water heater, you can only take a shower for a maximum of half an hour before the hot water runs out. If a family stays together, they can't even take a shower continuously and have to wait for the water to boil. Too harsh for winter. The most critical point is that the room door cannot be locked (see Figure 6) and there is no door chain. I asked the hotel about this situation. Hotel: "Our hotel door has an electronic lock that cannot be locked from the inside and cannot be opened from the outside." Me: "Is there a card that can be used? Do you have a spare card?" Hotel: "We have the card, but we won't enter your room." Me: “…” (To be honest, I don’t want to say anything anymore) I think other hotels also have electronic locks that open the door with a card, but they can also be locked from the inside or with a chain. How much does a door chain cost? Why can’t we make customers’ stay more comfortable? I ended up sleeping by leaning a chair in the room against the door handle. In addition, there are many hotels in one building, and multiple front desks are crowded in one lobby (but I personally don’t think this is very critical). I value hygiene and maintenance more. To be honest, I would rather it be fifty dollars more expensive and have the maintenance done well.

服務熱情周到，地理位置優越，出酒店200米就是地鐵站，酒店吧枱有一次性用品可以免費領取，出差忘記帶日用品還比較方便，早餐是中式，很不錯

酒店很乾凈，房間大，酒店服務人員態度很熱情，雙子塔也不錯。