No.21 South Section 2 of 2nd Ring Road, Wuhou District, Chengdu, Sichuan, 610000, ChinaView Hotel Details
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Guest Reviews of Atour Hotel (Chengdu consulates area)
9.3/10
Very Good
1700 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.2
Service9.3
Cleanliness9.5
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All reviews(1700)
Positive reviews(1661)
Reviews with photos/video(141)
Friendly front desk staff(193)
Delicious breakfast(117)
Quiet & comfortable(111)
Classy environment(101)
Large rooms(88)
Perfect for business trips(43)
Great lift(13)
Close to airport(10)
Negative reviews(39)
Guest User
Superior 2-bed Room
Stayed in May 2025
Couple
6 review
5.5/10
Posted on Jun 6, 2025
The hotel is old without gym. The laundry machines are old, one dryer is broken, and the other dryer is not working properly and takes two complete cycles to dry one load. The entry to the hotel is a narrow alley, taxi can only drop guests along the street.
Response from Property: 感謝您給朵兒的點評!這次朵兒沒能讓您入住滿意朵兒會繼續改正的,在以後的生活當中朵兒請您繼續監督朵兒,朵兒會越做越好的!您的滿意是對朵兒最大的鼓勵,朵兒會繼續努力的,朵兒在這裏期待您的下次光臨!
Anonymous User
Elegant Queen Room
Stayed in Feb 2024
Business traveller
2 review
10/10
Outstanding
Posted on Mar 25, 2024
The people in China are very enthusiastic, and they feel the warmth of their families here. Manager Wen at the front desk is very enthusiastic, and he is very good and considerate for me. Very good. recommend...
Response from Property: Thank you very much for giving us such a high evaluation. We are really honored! We hope that every guest can feel our care through meticulous service and warm and comfortable environment. Your satisfaction is the greatest encouragement to us! We are looking forward to your visit again~
_WeChat33454****
Executive 2-bed Room
Stayed in Sep 2025
Business traveller
5 review
10/10
Outstanding
Posted on Oct 8, 2025
Good good
Response from Property: 美好的一天,從遇到您開始!朵兒相信,我們會一直好下去,麼麼噠ლ(′◉❥◉`ლ)期待您的下次光臨!祝您生活愉快~
Natalie_22
Jimu Double Bed Room (Deep Sleep Pillow PRO + Naked Cotton Bedding + Mini Fridge)
Stayed in Feb 2023
Travelling with friends
13 review
9.5/10
Amazing
Posted on Mar 12, 2023
The room was really spacious and clean. I had a balcony so I am able to sit outside and get some fresh air. The view outside of my room was an apartment complex so it felt as if I lived there. Would book this hotel again. Definitely will book again in the future.
Response from Property: Thank you for meeting you unexpectedly, so that we have the opportunity to meet "Atour"
D0759****
Elegant Queen Room
Stayed in Feb 2025
Business traveller
16 review
10/10
Outstanding
Posted on Mar 7, 2025
Business trip accommodation, convenient transportation, close to the airport, and surrounded by many delicious foods. Good sanitary conditions, rich breakfast. I was in a hurry to check out in the morning, and the front desk was very considerate to add WeChat and send an electronic invoice.
Original textTranslated by Google
Response from Property: Thank you for your company in the future. I am so lucky to meet you. Thank you very much for your recognition of Duoer Home! The new story will begin in the gentle evening breeze of summer. Duoer will always be with you! Duoer always looks forward to the evening breeze of summer and you.
Shumandeshijie
Elegant Queen Room
Stayed in Dec 2024
Couple
3 review
10/10
Outstanding
Posted on Feb 1, 2025
Even in winter, the air conditioner can be turned on all the time, and it is warm when you return to the hotel at night. In addition, Atour's service and infrastructure are very good. The location is very convenient. You can get there quickly by subway after getting off the plane and taking a taxi.
Original textTranslated by Google
Response from Property: Every hotel has such a special friend in their heart. You are a special friend of Atour. With your support, Atour will continue to move forward. Looking forward to meeting you next time~
freel9
Superior Queen Room
Stayed in Dec 2024
Business traveller
259 review
10/10
Outstanding
Posted on Jan 18, 2025
The hotel is located right next to the South Second Ring Road. The service attitude is thoughtful and enthusiastic. The buffet breakfast has a rich variety and tastes good. It is worth recommending. There is also a robot delivery service and a self-service laundry room, which is very convenient.
Original textTranslated by Google
Response from Property: Thank you for the unexpected encounter with you, which allowed us to meet each other at "Yado". Thank you for your choice and trust. Duoer has been here looking forward to your return home again!
M268577****
Superior 2-bed Room
Stayed in Oct 2024
Business traveller
72 review
10/10
Outstanding
Posted on Nov 26, 2024
The front desk and cleaning staff are quite enthusiastic. Any problems with the room can be solved quickly.
The room is relatively large and clean. Plenty of drinking water is provided every day.
The hotel is in a good location and is very convenient to the main road.
Original textTranslated by Google
Response from Property: I am intoxicated by such a scenery. That season is peaceful and beautiful. I am filled with the fragrance of tea. I listen to the flowers blooming and falling, and watch the clouds rolling and unrolling. I know you are coming back. I hope that time will flow like water, and flowers will bloom and the seasons will change. This time, I stand here, waiting for my family to come... To my dear friends
270137****
Executive Balcony King Room
Stayed in Oct 2024
Business traveller
3 review
2.0/10
Posted on Nov 16, 2024
Shouldn't the clothes lost by customers be folded and put on the belt? They are just thrown away like this.
It's still Yaduo, such a high-end hotel. I even booked an executive king-size bed room.
It costs 400-500 yuan a night, but this service is not available.
Original textTranslated by Google
Response from Property: 沒能達到您的心裏預期朵兒實在非常抱歉呢,朵兒一定會再接再厲,爭取得到親的五星好評的!
M12943****
Executive Balcony King Room
Stayed in Sep 2024
Family
53 review
6.0/10
Posted on Jan 22, 2025
This is the worst of all the Atour hotels I've stayed in. If it wasn't for the fact that it's close to Chengdu South Railway Station, I would definitely not have chosen it. The room is very small, the ceiling is very low, and the window design is very stupid. It feels like a prison.
Original textTranslated by Google
Response from Property: Duoer is very sorry that we failed to meet your expectations. Duoer will definitely keep working hard and strive to get your five-star praise!
Ayiyanapahuzongxian
Executive 2-bed Room
Stayed in Sep 2024
Travelling with friends
5 review
10/10
Outstanding
Posted on Nov 27, 2024
Service: Super good. We arrived very early and confirmed whether we could check in in advance. We checked in smoothly after arriving at the hotel~
Environment: The room is super big! It's super comfortable and very suitable for friends to travel with
Original textTranslated by Google
Response from Property: Dear guest, seeing your thoughtful comments, we are really happy. We will continue to provide high-quality service~
M13625****
Superior 2-bed Room
Stayed in Feb 2025
Business traveller
11 review
5.0/10
Posted on Mar 25, 2025
The room is average. The environment and hygiene are average. It is very different from the Atour Hotel I usually stay in. In short, the experience of this stay is not good. I hope it will improve in the future and improve all aspects of service
Original textTranslated by Google
Response from Property: Thank you for your review of Duoer! Duoer failed to satisfy you this time, Duoer will continue to correct it. In the future, Duoer asks you to continue to supervise Duoer, and Duoer will do better and better! Your satisfaction is the greatest encouragement for Duoer, Duoer will continue to work hard, and Duoer is here to look forward to your next visit!
Zunjingdehuiyuan?
Superior 2-bed Room
Stayed in Aug 2024
Travelling with friends
18 review
7.0/10
Posted on Sep 14, 2024
Well~ The front desk lady who checked me in was very good. She asked me if I wanted breakfast even though I didn't order it. Although it's non-smoking, a normal hotel should have matches. I actually had to light a lighter for my birthday. There was a restaurant that didn't have a bottle opener😫
Late night porridge: I didn't experience it, but the corridor smelled pretty good when I went out
Hygiene: OK
Facilities: Rarely see curtain hand pull rods
Environment: The room is still quite spacious
Original textTranslated by Google
Response from Property: Duoer is really sorry that we failed to meet your expectations. Duoer will definitely keep working hard and strive to get your five-star praise!
E1149****
Executive 2-bed Room
Stayed in Feb 2025
Business traveller
68 review
9.0/10
Great
Posted on Mar 19, 2025
The breakfast variety is good and the surrounding area is very convenient, but the room facilities are a bit old, the shower drains very slowly, and there is a problem with the sound insulation of the room. The chats in the rooms around 2 or 3 o'clock in the evening can be heard clearly, so I can only wear earplugs to sleep all night
Original textTranslated by Google
Response from Property: Thank you for your review of Duoer! Duoer failed to satisfy you this time, Duoer will continue to correct it. In the future, Duoer asks you to continue to supervise Duoer, and Duoer will do better and better! Your satisfaction is the greatest encouragement for Duoer, Duoer will continue to work hard, and Duoer is here to look forward to your next visit!
213185****
Executive Queen Room
Stayed in Aug 2024
Business traveller
7 review
5.0/10
Posted on Sep 8, 2024
It should have been another hotel before, and Atour took over and renovated it.
But the details are still not good, for example, the windows are half-cut instead of full windows, and the doors are shabby.
Parking is only available on the roadside outside the hotel gate
Original textTranslated by Google
Response from Property: Thank you for your review of Duoer! Duoer failed to satisfy you this time and will continue to correct it. In the future, Duoer asks you to continue to supervise Duoer and Duoer will do better and better! Your satisfaction is the greatest encouragement for Duoer. Duoer will continue to work hard and look forward to your next visit!