Celebrity Upper Class Hotel

Celebrity Upper Class Hotel Reviews

Celebrity Upper Class Hotel

No.24 Middle Xinghui Road, Jinniu District, Chengdu, Sichuan, 610084, ChinaView Hotel Details
Celebrity Upper Class Hotel
Celebrity Upper Class HotelCelebrity Upper Class HotelCelebrity Upper Class Hotel
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Celebrity Upper Class Hotel Guest Reviews

4.5/5
Good
2257 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(2257)
Positive reviews(2168)
Reviews with photos/video(271)
Friendly front desk staff(243)
Easy to get around(112)
Convenient parking(43)
Stayed multiple times(42)
Delicious breakfast(36)
Good views(9)
Located in the city centre(8)
Negative reviews(89)
Tolii
Superior Room (2 beds)
Stayed in thg 9, 2024
Solo travellers
20 review
5.0/5
Outstanding
Posted on 18 thg 9, 2024
Polite reception staff, nice place, good condition, wonderful views, clear room.
Response from Property: Dear valued customer, your trust is our most precious gift. We will cherish this trust and strive to improve ourselves to provide you with even more considerate and thoughtful service. "Like the gentle rain that falls at night, nourishing the earth without being noticed," we wish you a life filled with sweetness and warmth.
Kumar06
Superior Double Room
Stayed in thg 1, 2024
Business travellers
16 review
5.0/5
Outstanding
Posted on 14 thg 4, 2024
Friendly staff. Clean hotel. Beautiful atmosphere inside and outside around that part of the city.
Response from Property: Dear guests, hello! Thank you for your generous giving me five little stars~ I'm eagerly looking forward to your visit again!
Mortaza
Superior Double Room
Stayed in thg 1, 2024
Couples
5 review
3.5/5
Posted on 7 thg 1, 2024
The room was good. Breakfast was not five star breakfast. The hotel name was something else and had no spa, sauna and KTV and many services mentioned on trip.com
Response from Property: Dear guest: Thank you very muchfor your evaluation of us, which helps usto do better, we know that theimprovement and development of thehotel can not be separated from everyguest's suggestions and opinions,looking forward to your next stay, I wishyou good luck
Jayson
Superior Double Room
Stayed in thg 6, 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on 22 thg 6, 2023
good clean and friendly good service Business first choice.
Response from Property: Dear guests: Hello! Thank you very much for your affirmation of the top celebrities. In order to provide you with a better service experience, we will continue to work hard and strive to provide each guest officer with the most considerate and meticulous service, so that you will have the comfort of home even when you are on the road . Satisfaction has only a starting point and no end point. We will look forward to your next visit with sincerity, sincerity and love. I wish you a good mood every day!
Azme31
Superior Double Room
Stayed in thg 11, 2023
Couples
20 review
4.7/5
Amazing
Posted on 13 thg 12, 2023
The hotel is very new It is very convenient for tourists to travelling
Response from Property: Dear Guest: Hello! Thank you very much for your evaluation of us, which is conducive to us to do better, we know that the improvement and development of the hotel is inseparable from the suggestions and opinions of every guest, looking forward to your next stay, I wish you good luck again and again~
Guest User
Superior Room (2 beds)
Stayed in thg 12, 2023
Other
5 review
5.0/5
Outstanding
Posted on 3 thg 1, 2024
Very good and clean hotel
Guest User
Superior Double Room
Stayed in thg 5, 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on 20 thg 5, 2023
jiu dian
Guest User
Superior Room (2 beds)
Stayed in thg 9, 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on 18 thg 9, 2024
The room is very clean! The bed is also very comfortable, and it is very comfortable to sleep. The room is quiet and I have a good rest! The service attitude of the front desk lady is top-notch, beautiful and cute ~ Very satisfied! I will stay here again next time and stay a few more days ~
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Guest User
Executive Suite
Stayed in thg 9, 2024
Business travellers
8 review
4.5/5
Great
Posted on 9 thg 9, 2024
Booked a suite, but the door between the living room and bedroom was broken and would pop out. If you are not careful at night, you can easily bump into it. Finally, the master temporarily fixed it (it seems that the door was deformed and had to be fixed). I hope the hotel can check the facilities in each room more. Other aspects are pretty good. I have been here several times in a row.
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Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We have fed back the problem to the relevant department and apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work!
Dudonghulideyu
Superior Room (2 beds)
Stayed in thg 8, 2024
Business travellers
4 review
1.0/5
Posted on 24 thg 8, 2024
We often stay in hotels, not that we have high requirements. The hotel with 5 stars on Ctrip was supposed to be high-end, but it was actually the worst. I don't know if Ctrip is suitable. What is the standard of a five-star hotel? Since we paid for a five-star hotel, it should be worth it. The funniest thing is that there are no consumer goods in the room, and a deposit must be collected. Of course, it is refunded. It doesn't matter. The bed in the hotel is small. With a 6-year-old child, the child and his mother can only squeeze hard. The bed is pitifully small. I thought the breakfast should be better, but it turned out to be a few dishes, mainly pasta, and there was very little meat. I called the front desk for a bottle of water. The front desk replied that only two bottles of water were given to a room a day, and the rest had to be paid. I still contacted Ctrip customer service and sent two bottles of water. This is the first time I have seen a star hotel do this. Consumers are really slaughtered like pigs. There are also tourist bus private rooms. Everyone can imagine how "luxurious" the tourist bus private rooms are. Only tour groups can stay in five-star hotels. In general, it is not recommended to choose unbranded star hotels. They are fake. It's better to choose branded hotels. The only good thing about this hotel is that it is in the city center, very close to Wenshu Monastery. Don't even think about the subway station, it is very far away. Maybe that's why it has five stars.
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Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that your stay did not meet your expectations. We have reported the problem to the relevant departments and apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work!
huayu312
Superior Double Room
Stayed in thg 8, 2024
Booked for others
74 review
4.0/5
Very Good
Posted on 3 thg 9, 2024
Although the price is not cheap, it is definitely value for money. It is really not easy to find such a good place nowadays. Oh my God, thank you for encountering such a good platform. Why didn’t I discover it earlier? I will keep going for it in the future!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your generous review of Mingming. I hope you can use your lucky little finger to give Mingming 5 stars next time. Mingming is here to look forward to your visit again!
Yuyu
Superior Room (2 beds)
Stayed in thg 8, 2024
Family
12 review
2.5/5
Posted on 22 thg 8, 2024
First of all, this is not the first time I stay in this hotel. I just booked this hotel last week. I have never given a low score because I think it is not easy to do business. When I booked, I could upgrade the room for free. When I arrived, I asked the front desk if I could upgrade the room for free. She said yes. The result was the same as last week. If I don’t want to upgrade, just tell me directly. There is no need to do this. Also, I checked out and forgot my air mattress in the room. I called the front desk at 8 o'clock in the morning to inform them. The front desk asked me to wait for notification. As a result, I didn’t get a reply at 12 o'clock. It took 4 hours. I just asked the cleaning staff, and they couldn’t even ask? It was really disappointing.
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Response from Property: Dear guests, hello! Your room nickname was indeed upgraded for you. You originally booked a deluxe twin room facing the elevator with a room size of 30 square meters. The room nicknamed for you was upgraded to a deluxe twin room with a room size of 35 square meters. The front desk has not received any calls looking for air mattresses recently. Did you call the wrong number? Your pictures are not photos of the hotel’s surroundings~
Peiniyiqiqutiaohai
River-view Double Room
Stayed in thg 8, 2024
Business travellers
27 review
5.0/5
Outstanding
Posted on 23 thg 8, 2024
I gave Wenshu Temple Eighteen Seeds Blessing Bracelet as a gift: downtown, by the Fuhe River, river view hotel, great.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for giving Mingming five little stars without hesitation. Mingming is eagerly looking forward to your visit again!
Guest User
Superior Double Room
Stayed in thg 8, 2024
Family
1 review
5.0/5
Outstanding
Posted on 12 thg 8, 2024
The service staff was very nice and gave me fruits. ……………………………………………………. It was a pleasant stay……………….
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Response from Property: Dear guests: Hello! Mingming is really happy to receive your praise. We will continue to work hard to make you feel at home while traveling! Mingming looks forward to meeting you next time and wishes you a good mood every day!
Fengshunjianzhen
Superior Double Room
Stayed in thg 7, 2024
Business travellers
40 review
5.0/5
Outstanding
Posted on 12 thg 8, 2024
The room is clean and tidy, the floor has a good view, the surrounding is very quiet, it is very convenient for eating and traveling, and the price-performance ratio is very high.
Original TextTranslated by Google
Response from Property: Thank you for choosing Chengdu Shangchuang Mingren Hotel. Bringing you a pleasant stay experience is what Mingming and his friends have always insisted on doing. We are still waiting for you to come home at No. 24, Xinghui Middle Road, Jinniu District, Chengdu!