Felton Grand Hotel Reviews

Response from Property: Dear guests, hello! Thank you for your affirmation and for recommending our hotel to everyone in your busy schedule. The hotel is built along the Yanhe River and is located next to Wenjiang Park. It has a beautiful environment and dense vegetation. It is a "garden island" hotel in the city. Whether it is walking or morning exercise, it is the best choice. Wi-Fi is covered in the hotel rooms and public areas, and two different specialty restaurants provide you with delicious dishes. The entertainment facilities are very complete, with a teahouse, a chess and card room, and there are many choices. The fitness center has an indoor constant temperature swimming pool, a gym, a sauna room, a table tennis room, and a billiard room. The opening hours of the fitness center on the fifth floor of the hotel are 7:00-23:00. Its indoor constant temperature swimming pool is a water circulation system fully imported from Australia, and we strictly manage our own swimming pool in accordance with the requirements of relevant health functional departments. We are honored to be rated as "China Chengdu-Chongqing Best Swimming Pool Hotel". The fitness equipment is the world-famous Italian Technogym brand, the official designated cooperation brand of NBA. Looking forward to your next experience! I wish you good work and happiness for your family! Fitness Center Manager-Liu Weibo

Response from Property: 尊敬的客人，您好，感謝您對我們的支持和肯定，我們會繼續努力。酒店每一位員工秉持第一時間解決客人的問題與需求的原則，盡心盡力地為客人提供最優質的服務，您的滿意與肯定是我們最大的收穫，在未來的日子裏，我們會更加努力去為每一位客人創造出更優質的入住環境，讓您感受家外之家的温暖，期待您的再次光臨。祝您工作順利，闔家幸福！賓客服務經理- Ada

Response from Property: 尊敬的客人，您好，感謝您的入住及提出的寶貴意見。您在住店期間五樓康體中心的游泳池、汗蒸室及健身房都是可以免費使用的，一樓品味餐廳每日提供新鮮多元的中西式營養早餐，相對來説房間性價比還是比較高的，您也可以關注酒店的微信公眾號，酒店定期會做一些房價上的促銷活動，活動期間價格也是非常划算的！我們也將不斷努力，您的滿意與肯定是我們最大的收穫，歡迎您再次入住！祝您工作順利，全家幸福！賓客服務經理- Ada

Response from Property: Dear guests, hello, thank you for your trust and support! Your satisfaction and affirmation is our greatest harvest, looking forward to your visit again. I wish you success in your work and happiness for your family! Guest Services Manager - Ada

Response from Property: Dear guest, hello! Thank you for your stay. Thank you very much for your valuable comments and suggestions, and we apologize for the inconvenience caused to you. Because the temperature has risen recently, the temperature on the upper floors of the hotel is slightly higher and the temperature on the lower floors is slightly lower. The hotel uses central air conditioning, and the temperature is uniformly adjusted to a moderate temperature range. You can adjust it through the room air conditioning panel. If not It’s easy to operate. You can dial “0” from your room to contact us at any time, and we will help you as soon as possible. In response to the problem you raised that the room temperature has always been very high, the hotel's senior leaders also attach great importance to it and held a special seminar to rectify and debug the air-conditioning issues to avoid such things from happening again in the future. In addition, the hotel room department has also prepared many small air-conditioners. , we can provide personalized services for small air conditioners according to the needs of guests, and they can be adjusted at any time, which is very convenient. To become the beloved hotel of our guests is the greatest wish of each of our "hotel employees", and it is also the infinite motivation for our dedicated service! Welcome to stay again! I wish you a happy life and a happy family! Guest Services Manager-Ada

Response from Property: Dear guests, thank you for staying Felton Hotel in Chengdu and for your support and recognition. On behalf of the front office staff thank you for your recognition and encouragement of our service, we will continue to work hard as always, looking forward to your next visit! Wish you success in your work and a happy family! Front office Manager. - Mark

Response from Property: Dear guest, hello, thank you for your stay. We are honored to receive your recognition from the hotel. At the same time, the Taste Restaurant also offers a wide variety of international buffet dinners from 5:30 to 9:30 pm, mainly offering a variety of appetizers and cold dishes. It regularly offers various food festivals, Chinese and Western hot dishes, a variety of seafood, salads, fruits, and various tempting desserts. The second floor of the hotel also has Tanggong Chinese Restaurant for you to choose from, mainly offering Sichuan and Guangdong cuisine, as well as 13 private private private rooms that integrate high-quality Chinese art. Looking forward to your next visit, I wish you success in your work and happiness for your family! Guest Service Manager - Cassie

Response from Property: 尊敬的客人，您好，感謝入住成都費爾頓大酒店，以及對我們工作的支持和肯定。謹代表前廳員工感謝您對我們服務的認可和鼓勵，我們也會一如既往，繼續努力，期待您的下次光臨！祝您工作順利，闔家幸福！前廳經理- Connie

Response from Property: 尊敬的客人，您好，感謝您對我們的支持和肯定，我們會繼續努力。酒店每一位員工秉持第一時間解決客人的問題與需求的原則，盡心盡力地為客人提供最優質的服務，您的滿意與肯定是我們最大的收穫，在未來的日子裏，我們會更加努力去為每一位客人創造出更優質的入住環境，讓您感受家外之家的温暖，期待您的再次光臨。祝您工作順利，闔家幸福！賓客服務經理- Ada

Response from Property: 尊敬的客人，您好！感謝選擇入住成都費爾頓凱萊大酒店，以及對我們的支持和肯定。謹代表前台員工感謝您對我們服務的肯定和鼓勵，我們也會一如既往，繼續努力，期待您的下次光臨！祝您工作順利，全家幸福！ 前廳經理 connie

Response from Property: 尊敬的客人，您好，感謝您對我們的肯定並在百忙之中向大家極力推薦我們酒店。作為成都温江商務區的首家以豪華五星級標準修建的酒店，酒店內所有房間及公共區域均覆蓋Wi-Fi, 並配備SPA生活館，棋牌室和設備齊全的康體中心等娛樂設施，兩個不同特色餐廳為您提供美味的各式料理，足不出户便可體驗高品質的生活。衷心期待您的再次光臨體驗，祝您生活愉快，闔家幸福！賓客服務經理- Ada

Response from Property: Dear guest, hello, thank you for your support and affirmation. We will continue to work hard. Every employee of the hotel adheres to the principle of solving guests' problems and needs as soon as possible, and strives to provide guests with the best service. Your satisfaction and affirmation are our greatest gains. In the future, we will work harder to create a better accommodation environment for every guest, so that you can feel the warmth of home away from home. We look forward to your visit again. I wish you a smooth work and a happy family! Guest Service Manager - Ada

Response from Property: Dear guest, hello! Thank you for staying at Felton Hotel Chengdu. As the first hotel built to luxury five-star standards in Wenjiang Business District, Chengdu, the hotel currently has a total of 362 rooms. Various room types and sizes provide you with a variety of choices, from business rooms of 36 square meters to presidential suites of 302 square meters. We are committed to providing guests with a warm stay experience. You are staying in a deluxe room this time. You can experience staying in an executive room or suite in the hotel next time, and the room has a wider view. It will definitely bring you a new and different experience. Sincerely looking forward to your visit again! I wish you a happy life and a happy family! Guest Services Manager - Ada

Response from Property: Dear guest, thank you for your affirmation and for recommending our hotel to everyone. As the first hotel built to luxury five-star standards in Wenjiang Business District, Chengdu, all rooms and public areas of the hotel are covered by Wi-Fi, and are equipped with SPA life center, chess and card room and well-equipped fitness center and other entertainment facilities. Two different specialty restaurants provide you with delicious cuisine. You can experience high-quality life without leaving home. Sincerely look forward to your visit again and wish you a happy life and a happy family! Guest Service Manager - Ada