Magnotel (Chongqing Jiefangbei Pedestrian Street store) Guest Reviews
9.3/10
Very Good
1648 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.1
Service9.4
Cleanliness9.3
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All reviews(1648)
Positive reviews(1588)
Reviews with photos/video(383)
Convenient location(313)
Easy to get around(230)
Friendly front desk staff(170)
Classy environment(125)
Close to metro(110)
Large rooms(60)
Would stay again(38)
Garden view(36)
Negative reviews(60)
Guest User
Jingyi Double Bed Room
Stayed in Feb 2025
Couples
1 review
2.5/10
Posted on Apr 22, 2025
I recently stayed at this hotel, which was advertised as a four-star property, but my experience was far from what I expected. Based on the website description, we booked here hoping for a comfortable stay, but unfortunately, the hotel did not meet even basic standards. Here's a breakdown of the issues I encountered:
1. Room Door: After closing the door, there was a significant gap, allowing people to see inside the room from the outside. This made the room feel unsafe and uncomfortable.
2. No Air Conditioning: The room air condition is not working, which made it very difficult to sleep.
3. Broken Safety Box: The in-room safety box was not working, which added to my concerns about the security of my belongings.
4. Torn Towels: The towels provided were torn, which was unsanitary and unappealing.
5. Dirty Sink: The washbasin was filthy, with stains and grime left behind, which was completely unacceptable.
Despite these numerous issues, the hotel refused to offer a free room change. We were left with no choice but to pay extra at the front desk for a different room, which was frustrating and disappointing.
6/7
Response from Property: Hello! First of all, please allow us to express our sincerest apologies for the bad experience you had during your stay. We have verified your feedback as soon as possible and attach great importance to it. We are deeply sorry for the trouble and loss caused to you by our negligence. Secondly, the Jingyi King Room you booked is a room without windows. The hotel does not provide free room change service, but you need a king bed with a window, so we charge an extra fee. The room rates of the two room types are different. Next time you book a room, if you need a room with a window, you can book a Shuya King Room or a Jingya King Room. If the front desk does not charge this fee, the front desk will make up the difference by itself. I hope you can understand. We know that it is difficult to completely make up for your unpleasant experience with words. If you are willing to give us another chance, you can contact the account manager [name and phone number] at any time. We will follow up the service throughout the process. I apologize to you again for this mistake. Thank you for your supervision and correction!
Elioss
Queen Room
Stayed in Dec 2024
Solo travellers
26 review
9.5/10
Amazing
Posted on Jan 19, 2025
Very nice room, perfect location. Breakfast was okay. Would recommend.
Response from Property: Dear guests, hello! Thank you for choosing the Magnolia (Business) Hotel Chongqing Jiefangbei Pedestrian Street Hongyadong Branch among many hotels and sharing your stay experience with us. We are very sorry that we failed to give you a 5-point stay experience, which also proves that there are still flaws in our work. The hotel is located in the city center of Yuzhong District, Chongqing. Downstairs is the Light Rail Line 1 and Line 6. The superior location and unique geographical location provide great convenience for your travel. We always believe that a good reputation must be conveyed from the most authentic satisfaction of the guests, and we also hope that you can recommend it to more friends! The hotel provides a safe, comfortable and secure accommodation experience for all guests staying at the Magnolia (Business) Hotel Chongqing Jiefangbei Pedestrian Street Hongyadong Branch. I sincerely look forward to your stay again and wish you a happy life and smooth work!
Guest User
Jingyi Double Bed Room
Stayed in Nov 2024
Travel with friends
1 review
9.5/10
Amazing
Posted on Jan 17, 2025
Super great location, walking distance to the tourism areas. Highly recommended!
Response from Property: “一別之後,兩項歡喜,三生有幸,好評如斯!”灰常灰常感謝小主的好評,感動的稀里嘩啦的,相信生命中的每一次邂逅都殊為不易,很高興能在分別後還能來帶給您美好的回憶;白玉蘭是有温度的酒店,希望每一位朋友來小白家都能感受到鄰里般的温暖及舒適,更期待與您的再次邂逅,共同見證小白的成長!
Josephine Petrina
Jingyi Double Bed Room
Stayed in Mar 2025
Family
8 review
10.0/10
Outstanding
Posted on Apr 4, 2025
breakfast is delicious, get the experience of making your own noodle which is interesting, location is very close to xiaoshizi metro exit 5b, at first hotel is a bit hard to find but inside is nice. The cleaning lady is also very polite.
Response from Property: 尊敬的貴賓:簡單的喜歡最長遠,平凡中的陪伴最心安,懂您的人最温暖,小白想努力成為最懂您的人,親的讚揚比冬天的太陽還温暖人心,我們必定不忘初心,您的鼓勵是我們不斷進步的動□力,我們會更加努力為您提供良好周到的舒適服務,期待與您的再次相見,遇見更好的白玉蘭~筆芯!
tristanc
Jingyi Double Bed Room
Stayed in Oct 2024
Couples
8 review
8.5/10
Very Good
Posted on Dec 5, 2024
We booked a slightly less optimal room but the staff helped us out without us even asking and gave us a better room. The staff was kind and helpful, breakfast was plentiful with good variety and very tasty.
The only issue was with the building construction, they didn't install U-Bends in the bathroom drain pipes so an eye burning smell from the sewer fills the bathroom.
Response from Property: Hello dear guests! Thank you for choosing Magnolia (Business) Hotel Chongqing Jiefangbei Pedestrian Street Branch among many hotels and sharing your stay experience with us. We are very sorry that we could not give you a 5-point stay experience, which also proves that our work is still There are flaws. I hope you can provide us with valuable opinions and suggestions. Your criticism and guidance will be of great help to me. They are very important and can point out the direction for the further improvement of our hotel products, making it easier for us to conduct comprehensive and systematic training and rectification of current problems. The detailed service has always been Magnolia (Business) Hotel Chongqing Jiefangbei Pedestrian Street Branch With special attention, it is truly an honor for us to have such a loyal guest as you. The hotel is located in the center of Yuzhong District, Chongqing, with light rail lines 1 and 6 downstairs. It is in a superior location and its unique geographical location provides great convenience for your travel. We always believe that a good reputation must be conveyed from the most authentic satisfaction of our customers, and we also hope that you can recommend it to many friends! The hotel provides a safe, comfortable and secure accommodation experience for all guests staying at Magnolia (Business) Hotel Chongqing Jiefangbei Pedestrian Street Branch. We sincerely look forward to your stay again and wish you a happy life and smooth work!
Guest User
Jingyi Double Bed Room
Stayed in Oct 2024
Couples
13 review
9.0/10
Great
Posted on Nov 23, 2024
Room very big. Position perfect. Breakfast very good, big buffet but not enough international choice.
The staff didn’t speak English, but they were kind and helpful.
Response from Property: Respected VIP: Hello! Thank you for your consistent support. Your trust and evaluation make us feel extremely warm and inspired. We always believe that a good reputation must be recommended from the guests' most sincere satisfaction. We hope that our warm service can make you feel at home and at ease. The hotel is convenient for travel. Downstairs are Metro Lines 1 and 6. The scenic spots near the hotel, such as Hongyadong, Chaotianmen, Jiefangbei, and Raffles City, can be reached within a few minutes on foot. We will always be good to you as before and will be even better in the future. Looking forward to your continued stay at Magnolia Hotel.
Morphitoz
Elegant Twin Room
Stayed in Nov 2024
Family
3 review
8.0/10
Very Good
Posted on Dec 29, 2024
There is construction happening on the 7th floor, which is making everything messy.
Response from Property: Dear guests, thank you for your review of the hotel! We apologize for any inconvenience caused during your stay. Your opinions are important to us. If you have any questions during your stay, please feel free to contact Xiaobai. We apologize for any inconvenience caused. Due to the renovation of Xiaobai's upstairs homestay, We apologize for disturbing you. We will communicate with you. Xiaobaijia is a business hotel with a superior geographical location, located in the city center of Yuzhong District, Chongqing, within a 10-minute walk from various attractions,The hotel also has a garden for you to relax, drink tea, and more. Xiaobai's family also has local specialties. If needed, they can be mailed to you. The hotel requires providing the most considerate and meticulous service for each guest, bringing them a great value experience. Our hotel is a youthful and vibrant hotel, showcasing the unique charm of the hotel with a simple style and warm and considerate service. Your encouragement is the greatest support and encouragement to the hotel. We will serve every family member with heart and look forward to meeting you next time.
Anonymous User
Jingyi Double Bed Room
Stayed in Mar 2025
Booked for others
8 review
10.0/10
Outstanding
Posted on Apr 7, 2025
Near MRT, can be access from the front or the back road.
Response from Property: 曾經在千年樹下等待,衹求你回眸一笑;曾經在菩提下焚香,衹為等一世輪迴的相遇。阡陌紅塵,終究一場繁花落寞,回憶在歲月中飄落了誰的眼淚,往事在時間中飄落誰的憂傷。如煙往事,不知誰飄落了誰的相思;如夢的回憶,不知誰飄落了誰的等待。與你作別,不問曾經傷痛幾何。小白妹妹會一直在原地等您。
Juan Italiano
Jingyi Double Bed Room
Stayed in Sep 2024
Couples
16 review
10.0/10
Outstanding
Posted on Oct 21, 2024
Great hotel in a very convinient location. Next to a metro station and walking distance from some of the main highlights of chongqing. It is a very difficult to find, they should have more obvious signs. If you can find it just ask the hotels around.
Response from Property: Respected VIP: Hello! Thank you for your consistent support. Your trust and evaluation make us feel extremely warm and inspired. We always believe that a good reputation must be recommended from the guests' most sincere satisfaction. We hope that our warm service can make you feel at home and at ease. The hotel is convenient for travel. Downstairs are Metro Lines 1 and 6. The scenic spots near the hotel, such as Hongyadong, Chaotianmen, Jiefangbei, and Raffles City, can be reached within a few minutes on foot. We will always be good to you as before and will be even better in the future. Looking forward to your continued stay at Magnolia Hotel.
Guest User
Jingyi Double Bed Room
Stayed in Nov 2024
Business travellers
2 review
8.0/10
Very Good
Posted on Jan 11, 2025
so far ok. Quite easy to find the location
Response from Property: Dear guests: Hello, thank you for your comments! I didn't get 5 points of praise. Sister Xiaobai still has something wrong. Sister Xiaobai will try to correct it. If you have any questions during your stay, you can contact Xiaobai. The geographical location of Sister Xiaobai's home is also very superior. It is located in the center of Yuzhong District, Chongqing, and it is less than 10 minutes' walk from various scenic spots. The hotel There is also a garden for you to rest, drink tea, etc. Xiaobaijia also has local specialties. If necessary, we can mail them to you. The hotel requires to provide the most intimate and meticulous service for each guest, bringing a valuable experience to each guest. Our hotel is a young and energetic hotel, showing the unique charm of the hotel to the guests with its simple style and warm and considerate service. Your encouragement is the greatest support and encouragement to the hotel. We will serve every family member wholeheartedly and look forward to meeting you next time!
Jaynie Felica
Queen Room
Stayed in Feb 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Mar 7, 2024
Good.
Response from Property: 感謝小主抽出寶貴時間做如此詳細的點評,把您的入住體驗分享給更多的小夥伴,能讓其他小夥伴瞭解我們酒店,併成為我們的客户,我們會不斷提升服務質量和衞生質量,讓更多的顧客開心而來,滿意而歸!再次感謝您的好評,期待您的再次光臨!
Guest User
Queen Room
Stayed in Mar 2025
Solo travellers
24 review
9.2/10
Great
Posted on Apr 25, 2025
Facilities: A bit old but generally good. The view from my room is not very good. It is a bit depressing because it is very close to the building opposite. Hygiene: OK, the toilet is a bit small. Environment: Convenient transportation, close to the subway station. Service: The front desk staff is good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Chongqing Magnolia Hotel and taking the time to share your stay experience! We deeply apologize for the poor experience caused by the outdated facilities and the room view. We will continue to optimize and upgrade the hardware equipment in the future. At the same time, when you book next time, we will give priority to coordinating a room with a better view for you. The bathroom space problem has also been recorded, and we will actively consider improvement plans. I am very happy to know that you recognize our transportation convenience and front desk service, which will become our driving force for continuous progress. I look forward to having the opportunity to serve you again in the future and make up for this regret with a better experience. I wish you a happy life!
Yishaohetao
Queen Room
Stayed in Mar 2025
Couples
10 review
10.0/10
Outstanding
Posted on Apr 24, 2025
The hotel is in a very good location. It is next to the subway and is very close to various scenic spots. The front desk staff is very dedicated to the service industry. The hotel environment is also very good. I will stay in this hotel next time I come to Chongqing.
Original TextTranslated by Google
Response from Property: Dear guest, hello! It is our honor to have a loyal guest like you. Seeing you come with expectations and leave with satisfaction every time, Xiaobai sister is really very pleased and satisfied. It also means that the efforts and contributions of all our Xiaobai family are worth it. In fact, there are still many areas for improvement in our products and services, but we have absolute confidence and perseverance to spare no effort to improve our services and quality. We also hope and implore you to frequently give us valuable opinions and suggestions, because your needs and encouragement will always be the direction and motivation of our efforts. Xiaobai family sincerely looks forward to your visit again, we are waiting for you
Guest User
Quiet Elegance Family Room
Stayed in Mar 2025
Travel with friends
45 review
10.0/10
Outstanding
Posted on Apr 20, 2025
The location is perfect. Exit 6 of Line 1 or 6 is right next to Luohan Temple, and the hotel is 100 meters away. You can walk to Jiefangbei and Hongyadong nearby, and there is also Hema Fresh. There are local delicacies at the door in the morning and evening. The room environment is good, cost-effective in the same business district, clean and tidy, very perfect. Guasixi Hotpot is nearby, recommended.
Original TextTranslated by Google
Response from Property: Dear guests: Simple love lasts the longest, ordinary companionship is the most reassuring, and people who understand you are the warmest. Xiaobai wants to work hard to become the person who understands you the most. Your praise is warmer than the winter sun. We must not forget our original intention. Your encouragement is the driving force for our continuous progress. We will work harder to provide you with good, thoughtful and comfortable service. We look forward to seeing you again and meeting a better Magnolia~Pen Refill!
Guest User
Queen Room
Stayed in Mar 2025
Couples
1 review
9.7/10
Amazing
Posted on Apr 16, 2025
The location is very good, very close to the Yangtze River Cableway, and the Yangtze River Cableway Station is right outside. There is also a small garden on the 7th floor. There is also an elevator at the back that goes directly to the Luohan Temple. It is convenient for travel and the service is thoughtful.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The fact that we failed to receive your five-star praise proves that we still have some shortcomings, and we are very grateful for your recognition! Maintaining high cost-effectiveness and high quality in the city center is our goal. It is a great honor for you to feel our attention to details. Your evaluation is a great encouragement to us. Xiaobaijia is a business hotel with a superior geographical location. It is located in the city center of Yuzhong District, Chongqing, and is no more than 10 minutes' walk from various attractions. There is also a garden in the hotel for you to rest, drink tea, etc. The hotel requires to provide the most considerate and meticulous service to every guest and bring a great value experience to every guest. We are a young and vibrant hotel that shows our guests the unique charm of the hotel with simple style and warm and considerate service. Your encouragement is the greatest support for the hotel. We will serve every family member with our heart and look forward to meeting you next time~