Caiyun Lake Holiday Inn Express

Caiyun Lake Holiday Inn Express Reviews

Caiyun Lake Holiday Inn Express

NO 108 KECHENG ROAD, JIULONGPO DISTRICT, Jiulongpo District, Chongqing, 400039, ChinaView Hotel Details
Caiyun Lake Holiday Inn Express
Caiyun Lake Holiday Inn ExpressCaiyun Lake Holiday Inn ExpressCaiyun Lake Holiday Inn Express
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Caiyun Lake Holiday Inn Express Guest Reviews

4.7/5
Outstanding
1332 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1332)
Positive reviews(1305)
Reviews with photos/video(156)
Friendly front desk staff(287)
Delicious breakfast(130)
Classy environment(98)
Convenient parking(62)
Perfect for business trips(55)
Stayed multiple times(16)
Tasty restaurant(10)
Tasty coffee(4)
Negative reviews(27)
Zaur
2 Twin Standard
Stayed in Sep 2023
Family
5 review
5.0/5
Outstanding
Posted on Oct 5, 2023
We stayed in this hotel 3 nights.Everything was very clean and staff were friendly.
Response from Property: Dear guest,Thank you for sharing your experience of staying at our hotel for 3 nights. We are delighted to know that you had an excellent stay at our hotel and many thanks for your positive comments, they really are motivating for the whole team!We are happy to know that you are satisfied with our hotel's cleanliness and staff services.We look forward to having you stay with us again soon. Best Regards,IHG Social Listening Team
Francis Emmett
1 King Standard
Stayed in Dec 2022
Solo travellers
54 review
4.2/5
Very Good
Posted on Jan 25, 2023
The hotel is very good with great breakfast, they told me the tv was only Chinese movies but the next day there we’re English movies, holiday inn is a western hotel, the staff should know there is English movies, location isn’t so good
Response from Property: Dear guest,Thanks for choosing to stay with us.Our restaurant cook does an amazing job, it sounds like you were able to enjoy a meal breakfast which is great to read. Our hotel is still ideally located, close to Chongqing West Railway Station, the metro ring road, Chongqing Olympic Centre and Chenjiaping Exhibition Centre, and also within easy reach of major leisure attractions: Jiefangbei, Chaotianmen, Magzikou, Baigongguan, Chongqing Zoo, etc. In future, we will continue to enhance our service training and improve our service quality.Please come back and see us again soon. Best regards，IHG Social Listening Team
DUANGRAT
1 King Standard Extra Floor Space Single Sofa Bed
Stayed in May 2023
Travel with friends
12 review
4.7/5
Amazing
Posted on Jun 30, 2023
Good location Reasonable price. Good service Free laundry 👍 Ok for breakfast
Response from Property: Dear guest,Thanks for choosing to stay with us and taking your time to write a review regarding your recent visit to our hotel. We are delighted to know that our convenient location, free breakfast and self laundry service provided were well to your liking. It's certainly something that all of our staff takes pride in. Hope you can choose to stay with us again.Sincerely,IHG Social Listening Team
Guest User
2 Twin Standard
Stayed in Feb 2025
Family
4 review
5.0/5
Outstanding
Posted on Apr 2, 2025
The hotel front desk checked in very quickly. Seeing that I was with my children, they sent me some snacks. They helped me upgrade the room and arranged a room facing the park. The room was clean and tidy, and the toiletries were complete. The aunt who cleaned the room was very responsible and polite. She greeted me every time she met me. The breakfast was very rich, and the reception staff was warm and considerate. Next to it is Caiyun Lake Wetland Park. The surrounding environment is very comfortable, suitable for taking the family around. Next to it is Erlang Station on the ring line. It is worth staying here. If I have the opportunity to come to Chongqing again, I will definitely choose here.
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Response from Property: 親愛的客人您好，感謝您選擇我們的酒店併為我們留下了如此美好的點評！帶小朋友入住，我們特別為您準備了小零食，希望能為您的旅途增添一份驚喜。也很開心升級的房間，讓您在旅途中也能享受到寧靜與舒適。早餐的豐盛與多樣是我們的一大亮點，中西式菜品結合本地特色明檔，為您注滿能量。酒店臨近彩雲湖公園，步行即可抵達龍湖重慶雲領天街，周圍完善的生活配套設施為您的吃住行遊購娛帶來極大的便捷。我們還為自駕遊的客人提供免費停車位，自駕可快速到達主城各大商圈；交通便捷，毗鄰重慶西站、地鐵環線、重慶奧林匹克中心和陳家坪展覽中心。熱切期待再次光臨，祝您萬事順遂！智選假日賓客關懷團隊
Anning®AGST
1 King Standard
Stayed in Feb 2025
Business travellers
69 review
5.0/5
Outstanding
Posted on Mar 29, 2025
I came to Chongqing on a business trip. This hotel is very close to Chongqing West Railway Station and Shapingba Station. The transportation nearby is also very convenient. It is close to Erlang Station subway station. The room is large, spacious and bright. The breakfast is also very rich. There are also midnight snacks every day. It is very thoughtful.
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Response from Property: Dear guests, thank you for staying at Holiday Inn Express Caiyun Lake (Chongqing West Railway Station). We are close to Chongqing West Railway Station, the subway ring line, Chongqing Olympic Center and Chenjiaping Exhibition Center, and can easily reach major leisure attractions: Jiefangbei, Chaotianmen, Ciqikou, Baigongguan, Chongqing Zoo. The hotel rooms are stylish and simple, with high-speed Internet, refreshing baths, and comfortable bedding. There are also Chinese and Western buffet breakfasts and warm suppers. The hotel also has a self-service laundry room for you to wash your clothes at any time. We look forward to you choosing us again, and wish you a happy life! Holiday Inn Express Guest Care Team
Guest User
2 Twin Standard
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 28, 2025
This stay was a very pleasant experience. The hotel room was clean and tidy, equipped with a laundry room. The front desk staff Xiao Yang and Xiao Mao were very warm and thoughtful. They upgraded the room and gave us breakfast. The breakfast had freshly cooked noodles, which was very good! ! ! ! ! ! ! ! ! !
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Response from Property: 親愛的客人您好，感謝您蒞臨彩雲湖智選假日酒店（重慶西站店）。我們秉持“用心為客人”的優秀服務品質，一如既往地致力於為客人打造身心愉悦的入住體驗。每一處角落的乾淨整潔，都是我們客房團隊用心呵護的成果；每一次熱情周到的服務，都源自我們對您滿滿的誠意。早餐豐盛可口，並有特色麪檔為您注滿活力。誠摯歡迎您下次再來，祝您生活愉快！智選假日賓客關懷團隊
Guest User
2 Twin Standard
Stayed in Feb 2025
Business travellers
3 review
5.0/5
Outstanding
Posted on Mar 27, 2025
Very good, excellent accommodation conditions, great front desk service, very patient, I will come again next time I have the chance. Convenient transportation, shopping places are nearby, business trips and family trips can be arranged. High cost performance, comfortable living, breakfast also has freshly cooked Chongqing noodles and chicken noodles
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Response from Property: 親愛的客人，感謝您入住彩雲湖智選假日酒店（重慶西站店）。一定是特別的緣分，讓小智與您相遇，小智一直以提供熱情周到、高效專業的服務為宗旨，想您所想，加倍用心，讓您即使離家千萬裏，也能感受到歸家般的温暖與自在。早餐我們精心籌備，用心挑選食材，烹飪多樣美味，融入本地特色麪檔，就盼着能開啟您活力滿滿的一天。我們毗鄰重慶西站、地鐵環線、重慶奧林匹克中心和陳家坪展覽中心，還可輕鬆抵達各大主要休閑景點：解放碑、朝天門、磁器口、白公館、重慶市動物園。酒店還為自駕遊的客人提供免費停車位，出遊非常省心。誠摯歡迎您下次再來，祝您生活愉快！智選假日賓客關懷團隊
Guest User
2 Twin Standard
Stayed in Feb 2025
Solo travellers
2 review
5.0/5
Outstanding
Posted on Mar 25, 2025
The hotel is very conveniently located, a 10-minute walk from Erlang Subway Station. You can also visit Yunling Tianjie when you enter and exit the subway station. It takes more than 10 minutes by taxi from Chongqing West Station and one subway station. The room is clean and tidy, the waiter is warm and thoughtful, and the front desk is particularly enthusiastic. Ask about warm midnight snacks and take the initiative to help change rooms and ask about needs. The surrounding restaurants and shops are all available. Whatever you want, you can get it.
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Response from Property: 親愛的賓客您好，感謝您入住彩雲湖智選假日酒店（重慶西站店）。酒店毗鄰重慶西站、地鐵環線、重慶奧林匹克中心和陳家坪展覽中心。臨近彩雲湖公園，步行即可抵達龍湖重慶雲領天街，我們提供免費停車場，周圍完善的生活配套設施為您的吃住行遊購娛帶來極大的便捷。服務團隊始終將您的需求放在首位，從熱情接待到貼心服務，每個環節都飽含誠意，希望能給您帶來賓至如歸的體驗。我們會繼續保持，期待您再次光臨，願您生活順心，幸福常伴！智選假日賓客關懷團隊
Guest User
2 Twin Standard
Stayed in Feb 2025
Other
2 review
5.0/5
Outstanding
Posted on Mar 21, 2025
The front desk staff at the Bu Ren Hotel checked in warmly and politely, and told me that the lobby was on the third floor of the hotel. They introduced the breakfast room, laundry room, and free porridge and side dishes were delivered late at night. The room was clean and hygienic, and the transportation was very convenient. It was adjacent to Caiyun Lake Wetland Park and Erlang Metro Station. Although the hotel did not have a robot, the front desk took the initiative to deliver it to the room and responded to any request. Recommended
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Response from Property: 親愛的客人您好，感謝您入住彩雲湖智選假日酒店（重慶西站店）。小智注重服務的品質與內涵，無論何時，當您踏進酒店大堂的第一時間，前台小夥伴竭誠為您奉上熱情、友好、細心、高效的服務，帶給您賓至如歸的美好體驗。酒店臨近彩雲湖公園，步行即可抵達龍湖重慶雲領天街，我們提供免費停車場，周圍完善的生活配套設施為您的吃住行遊購娛帶來極大的便捷。我們十分重視客房衞生，工作人員每天嚴格按照清潔流程，對房間進行全面細緻的打掃，從床品的更換到傢俱的擦拭，都力求做到一塵不染，為您營造乾淨整潔的居住環境。我們會繼續保持高標準的服務，期待您下次入住時，我們能再次為您提供滿意的服務。祝您生活愉快！智選假日賓客關懷團隊
Guest User
2 Twin Standard
Stayed in Feb 2025
Other
1 review
5.0/5
Outstanding
Posted on Mar 20, 2025
I had dinner with my colleagues nearby. One of them was drunk and thought of finding a hotel to drop him off for a rest. The front desk and security service shocked me!!! My colleague was drunk and in a bad state. Several hotel staff were very enthusiastic and helped to send him to the room and delayed check-out. The hotel was affordable, the environment and sanitation were OK, the breakfast was also good, and the service was excellent.
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Response from Property: 親愛的客人您好，感謝您入住彩雲湖智選假日酒店（重慶西站店）。前台工作人員始終以熱情專業的態度服務每位賓客，無論是快速辦理入住、耐心解答疑問，還是需要協助，都力求讓您感受到賓至如歸的温暖。客房團隊嚴格遵循清潔標準，從床品更換到衞浴消毒，從傢俱擦拭到角落除塵，每一處細節都精心打理，為您打造整潔舒適的居住空間。每間客房均提供營養豐盛的中西式餐點，關懷備至，為賓客營造家一般的温馨氛圍。隨時歡迎您的再次光臨，祝您旅途愉快！智選假日賓客關懷團隊
Guest User
2 Twin Standard
Stayed in Feb 2025
Solo travellers
1 review
5.0/5
Outstanding
Posted on Mar 19, 2025
A very satisfactory stay, the price is reasonable, great value for money, only a few minutes away from the Erlang subway station, next to the Caiyun Lake Wetland Park, Yunling Tianjie Shopping Center, we took a taxi from the West Station for 10 minutes, the subway is only one stop away, the front desk staff is very enthusiastic, the room is clean and tidy, the breakfast is OK, the auntie who rushed to the meal collection also made pea noodles first, which is very considerate, and also gave fruit, recommended
Original TextTranslated by Google
Response from Property: 親愛的客人您好，感謝您蒞臨彩雲湖智選假日酒店（重慶西站店）。很開心能帶給您一段滿意的體驗！酒店臨近彩雲湖公園，步行即可抵達龍湖重慶雲領天街，毗鄰重慶西站、地鐵環線、重慶奧林匹克中心和陳家坪展覽中心，還可輕鬆抵達各大主要休閑景點：解放碑、朝天門、磁器口、白公館、重慶市動物園。我們的客房温暖整潔，為您提供了舒適的住宿環境。酒店一直秉持智選假日品牌特色，以温馨舒適的客房佈置和貼心周到的服務迎接每一位賓客。房間內精心挑選的床品、便捷的設施，衹為讓您能享受愜意的休憩時光；每日晨起，餐廳為您精心準備了可口的中西式自助早餐，並有本地特色麪檔，濃香現磨咖啡，為您注滿能量與活力。而熱情專業的服務團隊，更是隨時為您解決各類需求。隨時恭候您的再次選擇。祝您萬事如意！ 智選假日賓客關懷團隊
Guest User
1 King Standard
Stayed in Feb 2025
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 17, 2025
It is very close to Exit 4 of Erlang Metro Station and only 1 stop away from Chongqing West Station. The location is very good. The room is very clean. Next to it is the Yunling Tianjie business district. Most importantly, next to the Caiyun Lake Wetland Park, you can take a leisure walk. The front desk staff is very warm and polite, and they are always responsive. The aunties in the room and breakfast restaurant will take the initiative to greet you, which is very kind. The room also comes with fruit. For business trips, it is also equipped with a laundry grid. It is worth recommending!
Original TextTranslated by Google
Response from Property: 親愛的客人您好，感謝您的滿分好評。酒店位於九龍坡區二郎，地理位置優越，雙城市級主幹道經過（迎賓大道、內環快速路），毗鄰重慶西站、地鐵環線、重慶奧林匹克中心和陳家坪展覽中心，附近的彩雲湖公園，讓客人能夠享受到自然美景和舒適環境。小智家不僅在裝潢上追求精緻時尚，更在設施設備上注重高品質的配置，環境整潔清爽，客房舒適靜謐，服務熱情貼心，早餐優質可口，免費停車場，自助洗衣閣。每一處細節都致力於為您打造一份舒心的旅程體驗。真誠期待您的再次光臨，祝您一切順利！智選假日賓客關懷團隊
Lisayanyan
2 Twin Standard
Stayed in Feb 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 16, 2025
The facilities are simple and generous, which is in line with the brand positioning. The room has wooden floors, good overall hygiene, clean and tidy, convenient transportation, only 15 minutes away from Chongqing West Railway Station, located next to Caiyun Lake Wetland Park in Jiulongpo District, very suitable for exercise and walking. The front desk service is friendly, upgraded the room, proactively and patiently solved the problem, proactively asked about the evening snack when checking in, and also gave soda water. The price-performance ratio is very high, and I stayed there again the next day. It is worth recommending.
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Response from Property: 親愛的賓客您好，感謝您對酒店的入住體驗給予的高度評價！在服務上，我們追求極致，為您提供無微不至的關懷。前台小張不僅熱情服務，還為您升級了景觀房，並贈送了蘇打水，希望這些貼心的服務讓您感到家一般的温暖。酒店裝潢簡約大氣設施完備，擁有高品質的床品、乾濕分離的衞浴等，提升您的入住體驗。酒店所處環境優越，附近生活氛圍好，臨近彩雲湖公園，步行即可抵達龍湖重慶雲領天街，美食街更是為賓客提供了多樣的餐飲選擇，無論是品嚐當地特色美食還是享受異國料理，都能在這裏找到心儀的餐廳。我們會不斷努力，為您帶來更棒的體驗，願您往後的旅程一帆風順！智選假日賓客關懷團隊
Anonymous User
1 King Standard Extra Floor Space Single Sofa Bed
Stayed in Feb 2025
Business travellers
18 review
4.7/5
Amazing
Posted on Mar 6, 2025
Holiday Inn Express Chongqing Caiyun Lake is located at No. 108, Kecheng Road, Jiulongpo District, adjacent to Chongqing West Railway Station. The subway can directly reach Chongqing Olympic Sports Center and Chongqing Chenjiaping Exhibition Center. It has a superior geographical location and convenient transportation. While continuing the "pragmatic modern style" design style of Holiday Inn Express, the hotel adopts a new version of the dark design style, making the details richer and the colors more stable, and incorporating a sense of leisure and agility into the business atmosphere.
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Response from Property: 親愛的賓客您好，感謝您入住彩雲湖智選假日酒店（重慶西站店）。我們非常開心得到您對酒店的設計風格給予了高度評價，智選假日酒店一直以來都以“實用主義現代風”為設計理念，不僅細節豐富，色彩沉穩，更在商務氛圍中融入了休閑靈動感，為您營造了舒適而獨特的入住體驗。我們毗鄰重慶西站、地鐵環線、重慶奧林匹克中心和陳家坪展覽中心，還可輕鬆抵達各大主要休閑景點：解放碑、朝天門、磁器口、白公館、重慶市動物園。酒店還為自駕遊的客人提供免費停車位，出遊非常省心。真誠邀請您再來，祝您事事如意！智選假日賓客關懷團隊
Guest User
2 Twin Standard
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 2, 2025
The room is exactly the same as the pictures on the Internet, with a simple and elegant decoration style. The sanitation is excellent, clean, and makes people feel at ease. Breakfast has freshly cooked noodles, and the surrounding transportation is convenient. It only takes eight or nine minutes to drive to Chongqing West Railway Station. Xiao Mao at the front desk is warm and thoughtful. Next time I come to play, I will definitely choose this hotel again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting Holiday Inn Express Caiyun Lake (Chongqing West Railway Station)! I am very happy that you have given high praise to the room, hygiene, breakfast and transportation convenience. Your satisfaction is our greatest honor! The hotel is close to Caiyun Lake Park and is within walking distance of Longhu Chongqing Yunling Tianjie. The surrounding complete living facilities bring great convenience for your food, accommodation, travel, shopping and entertainment. We are adjacent to Chongqing West Railway Station, Metro Ring Line, Chongqing Olympic Center and Chenjiaping Exhibition Center, and can easily reach major leisure attractions: Jiefangbei, Chaotianmen, Ciqikou, Baigongguan, Chongqing Zoo. The hotel also provides free parking spaces for self-driving guests, which is very worry-free. Xiaozhi, as a Holiday Inn Express under the InterContinental Hotels Group, is committed to providing a simple and smart travel experience. High-quality sleep, refreshing bathing, high-speed network, free breakfast, etc. are our brand characteristics, providing efficient, convenient, comfortable and worry-free living and parking space for business travelers who pay attention to timeliness. Sincerely welcome you to come again next time and wish you a happy life! Holiday Inn Express Guest Care Team