Guest User
July 7, 2024
We booked to have Sunday Roast in the garden room for 2 people in June. Parking is a nightmare although we did manage to squeeze into the main car park situated next to the outside seating area, would recommend arriving 15 mins early to grab a space along the road beside the venue which looked packed! We arrived 10 mins early. On arrival we had to wait until a staff member came to the reception desk which isn't manned. Staff were polite and welcoming, Garden room was a really nice setting and we had lovely weather that day so the natural light just made the room feel nice. We ordered starters and mains which were delicious, we are glad we ordered a starter because the main was quite small but the beef was cooked to perfection. Gravy was very salty but we did have to ask for extra gravy or the roast would be dry without it ..as there was only a drizzle on our plates. Side dish of veg was nice, found the sugar snap peas a bit random for a roast. We ordered a pudding to share after our meal and they placed spoons on our table ready, we waited 25 minutes until we had to ask where our pudding was and I had asked for it to be taken off the bill as we will no longer have this as we had somewhere to be, we also asked for the bill at this point. 2 tables who have come after us were served pudding and one even paid their bill before we chased the pudding. Who we think is the manager came to the table gave no explanation on what had happened and just said 'sorry' and left pudding on our table, we quickly asked for the bill before he walked away. We waited 15 minutes just for the bill, we also asked for the service charge to be taken off. Overall, lovely meal and drinks but downsides to the day is parking, service and lack of communication. It was busy yes, but there were plenty of staff stood around chatting. Would return for a drink but not for a meal. Also the food we found was overpriced and venue overhyped for what it is. There are so many amazing restaurants/pubs in and around oxfordshire which serve delicious food and drinks for the fraction of the price and much bigger portions and better service.