Days Inn by Wyndham Helen

The staff didn’t seem to know how to handle the fact that I had paid via *******, and it took almost 10 minutes in the morning to check out before the clerk finally said that they would call me if they had any issues

It was okay, it was mostly under renovations and everything was basically limited and off service. Some hairs on the bed of the hotel, hard beds, and a german roach under the bed.

The sheets were not clean, the room smell weird, exterior of building terrible, dirty. Breakfast options very bad, seating área old and dirty. The rate is high for what the product is.

Room was great. Staff was great. Hotel is under construction so, early morning is noisy. Otherwise I would have rated 5 stars.

Very nice updated room but the latch on the door was broken and the toilet would barely flush. The breakfast area was not maintained well, but food ok. I would consider staying here again. It was an on value hotel. 3.5 out of 5 for me

While I understand being under renovation, still the overall experience was poor. Will never stay again.

first nothing was said about remodeling when we booked. They offered no fee cancellation before check in but it’s too late when you arrive to make other arrangements no coffee pot in the room refrigerator doesn’t work a lot of stains holes in the wall shower head doesn’t work properly toilet is loose tub patches look terrible no klenix in the holder furniture is scarred probably one of the worst rooms we have ever stayed in also full dumpsters in the parking lot shipping containers in the parking lot the lobby is full of boxes if you are going to remodel shut the place down for 2 weeks this is horrible

Clean and quiet. Was great on the upside i didnt like that i was not told it was under renovation i paid for two queen beds was given two full beds was good for a one night stay but wouldnt recommend it for long term and would not recommend it to friends and family

I really wish there were better communication regarding properties undergoing reno. We arrived at 9:30pm in Very Busy Helen with no advance notice that they were renovating and given the option to cxl w/fee. No way could we find a hotel in Helen during Oktoberfest for less than $250/night and we needed 2 nights. After the first night we needed a blanket as the beds had a sheet and a thin comforter not much thicker than the sheet. We also needed a replacement iron for our clothes. We made this request on Sunday morning. When we came back that afternoon, there was still no iron or blanket. We bought a steamer and headed to our event we traveled for. When we came back at 9pm there was still no blanket. I was tired from traveling and had already taken my shoes off, oh, and there are no phones set up, so no way to ‘call’ front desk (folding table while they wait for countertops) for anything. The continental breakfast was fine. Yogurt,cereal, toast, oatmeal, waffle maker, coffee and Tea. Def not one of our best choices. Hardwood floors in rms are great idea, but need a small rug at door or you’ll be walking on dirty floors after getting out of shower. Lamps were wobbly and only 2/3 outlets worked. Shower heads were terrible, per usual for motels. Please make strides to notify paying customers Ahead of arrival that places are undergoing construction/reno.