Jhl Solitaire Gading Serpong

Jhl Solitaire Gading Serpong Reviews

Jhl Solitaire Gading Serpong

Jl. Gading Serpong Boulevard Blok S No.5, Curug Sangereng, Kec. Klp. Dua, Kabupaten, Curug Sangereng, IndonesiaView Hotel Details
Jhl Solitaire Gading Serpong
Jhl Solitaire Gading SerpongJhl Solitaire Gading SerpongJhl Solitaire Gading Serpong
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Jhl Solitaire Gading Serpong Guest Reviews

4.6/5
Great
49 review
Verified reviews
Location4.7
Amenities4.6
Service4.5
Cleanliness4.6
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All Reviews(49)
Positive reviews(48)
Reviews with photos/video(19)
Awesome stay(17)
Clean and tidy(12)
Great service(12)
Awesome rooms(7)
Delicious breakfast(7)
Negative reviews(1)
Iskandar Haryono
Premier Twin Room
Stayed in Apr 2024
Friends
1 review
4.0/5
Very Good
Posted on May 2, 2024
The breakfast was fantastic, lots of varieties and the dining area comfortably spacious, love it !!!
Response from Property: Dear Iskandar Haryono,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with JHL Solitaire Gading Serpong, I look forward to welcoming you back in the hopefully near future.Solitaire regards,VivekGeneral Manager
martinus
Premier King Room
Stayed in Aug 2023
Business travellers
1 review
3.5/5
Posted on Aug 22, 2023
Used to stay at their other establishment next door which has lower star and cost however have higher standard of service, friendlier staff, and newer building and a more sophisticated bedroom interior. If both have the same facilities than the other will come out more superior than this one. To bad and big disappointment.
Response from Property: Dear Martinus,Thank you for taking the time to share your review with JHL Solitaire Gading Serpong. We appreciate your valuable feedback as it helps us identify the areas, we can improve the guest experience.I was disappointed to learn of the shortcomings you experienced and we’re currently taking steps to upgrade some of the facilities.Best Regards,VivekGeneral Manager
Soli
Executive Club King Room
Stayed in Feb 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Feb 24, 2024
This hotel is good service , room good , good view, good location
Response from Property: Dear Soli,Thank you for choosing JHL Solitaire Gading Serpong as your preferred hotel to stay and thank you for your rating!I am happy to know that you enjoyed your stay and I look forward to having you again as our guest in the near future.Solitaire Regards,VivekGeneral Manager
Guest User
Premier King Room
Stayed in Jul 2023
Family
14 review
4.5/5
Great
Posted on Jul 3, 2023
Overall experience was nice
Response from Property: Dear Guest User, Thank you for choosing JHL Solitaire Gading Serpong as your preferred hotel to stay and thank you for your rating!I am happy to know that you enjoyed your stay and I look forward to having you again as our guest in the near future.Warmest Regards,VivekGeneral Manager
Guest User
Executive Club King Room
Stayed in Feb 2023
Family
2 review
5.0/5
Outstanding
Posted on Feb 26, 2023
We spent here to celebrate my first born's birthday. Everything went well. The hotel even greeted us with birthday decorations. Thank you JHL Solitaire.
Response from Property: Dear Guest User,Warmest greetings from JHL Solitaire Gading Serpong.It was a pleasure serving you during your visit at our hotel. I appreciate your taking the time to share your feedback and being open with us.I'm glad that the service and facilities provided during your stay met your standard of expectation.We hope you'll come and see us again soon!Sincerely,VivekGeneral Manager
Haris
Premier Twin Room
Stayed in Nov 2023
Couples
2 review
5.0/5
Outstanding
Posted on Nov 12, 2023
Keren nih hotel, recomended. Next kesini lagi
Response from Property: Dear Haris,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,VivekGeneral Manager
Anonymous User
Executive Club King Room
Stayed in Sep 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 5, 2023
a very good hotel.comfortable.clean.safe......
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,VivekGeneral Manager
Ravenia
Premier King Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Good stay. Thank you
Response from Property: Dear Ravenia,Thank you for choosing JHL Solitaire Gading Serpong as your preferred hotel to stay and thank you for your rating!I am happy to know that you enjoyed your stay and I look forward to having you again as our guest in the near future.Solitaire Regards,VivekGeneral Manager
Guest User
Premier Twin Room
Stayed in Apr 2023
Solo travellers
12 review
4.2/5
Very Good
Posted on Jun 7, 2023
Nice hotel. Clean and comfortable. Also the staff is friendly
Response from Property: Dear Guest User,Thank you for taking the time to review your stay with us.I am very pleased to hear that our services made your stay pleasant.I look forward to welcoming you back in the hopefully near futureWarmest regards,VivekGeneral Manager
I wished I spend all my money on traveling
Premier Twin Room
Stayed in Nov 2022
Business travellers
29 review
5.0/5
Outstanding
Posted on Feb 21, 2023
The best hotel in this area, the buffet selection is simply insane, so much variety
Response from Property: Dear Tian hong,Thank you for choosing JHL Solitaire Gading Serpong as your preferred hotel to stay and thank you for your rating!I am happy to know that you enjoyed your stay and I look forward to having you again as our guest in the near future.Warmest Regards,VivekGeneral Manager
Guest User
Premier Twin Room
Stayed in Sep 2022
Family
1 review
5.0/5
Outstanding
Posted on Sep 18, 2022
Hospitality is good,clean,breakfast good
Response from Property: Dear _TSID7b****...,Warmest Greetings from JHL Solitaire Gading Serpong!Thank you for sharing your experience at JHL Solitaire Gading Serpong. It was a pleasure to read that you were pleased with our foods and service.I am looking forward to welcoming you back to my hotel very soon and enjoy our hospitality once more.Kindest Regards,Lindawati MuhlisGeneral Manager
Lisa Marlina
Premier King Room
Stayed in Mar 2022
Couples
32 review
5.0/5
Outstanding
Posted on Apr 28, 2022
Great food nice hotel, very clean, too bad i loose my masker connector there
Response from Property: Dear _TTGB49****...,Thank you for taking the time to review your stay with us.I am very pleased to hear that our services made your stay pleasant.I look forward to welcoming you back in the hopefully near futureWarmest regards,Lindawati Muhlis General Manager
pumarlin
Stayed in May 2021
Couples
3 review
5.0/5
Outstanding
Posted on May 27, 2021
thnx for being in solitaire..this hotel is more attractive n elegance,nice room n service n its located in sentral gading serpong.wish i can stay here in other time,thnx
Response from Property: Dear Our beloved Guest,Thank you for sharing your review on your recent stay at JHL Solitaire Gading Serpong. We are pleased to hear that you had a wonderful holiday enjoying the service and facilities at the hotel and we are looking forward to welcoming you again in the future.Sincerely,Lindawati MuhlisGeneral Manager
Nindya Widyasaputri
Stayed in Mar 2021
Family
1 review
5.0/5
Outstanding
Posted on Jun 12, 2021
Good place to staycation in town
Response from Property: Dear Our Value Guest, Thank you for sharing your review on your recent stay at JHL Solitaire Gading Serpong. We are pleased to hear that you had a wonderful holiday enjoying the service and facilities at the hotel and we are looking forward to welcoming you again in the future.Sincerely,Lindawati MuhlisGeneral Manager
Malaiyinnifeifeifei
Premier King Room
Stayed in Jan 2024
Business travellers
20 review
4.7/5
Amazing
Posted on Jan 26, 2024
The hardware in the room is top-notch, but the service speed is not complimentary. People with poor sleep quality are advised to be cautious. The hotel is located at a crossroads. The large floor-to-ceiling windows have a very good view, but there is no double-layer soundproof glass. A night of motorcycling The sound of the car, even earplugs can't block out the sound.
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Response from Property: Dear Malaiyinnifeifeifei,We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the service speed and noise levels. We understand the importance of a comfortable and restful environment, especially for those with poor sleep quality. We are committed to addressing these issues and improving the overall guest experience. We will be installing double-layer soundproof glass and enhancing our service efficiency. We appreciate your understanding and hope to welcome you back soon to experience the improvements we are implementing.Solitaire regards,VivekGeneral Manager