Palazzo Luxury Hotel & Bistro - Central My Khe Beach Walking Street

Palazzo Luxury Hotel & Bistro - Central My Khe Beach Walking Street Reviews

Palazzo Luxury Hotel & Bistro - Central My Khe Beach Walking Street

230-232-234 Tran Bach Dang Street, Ngu Hanh Son, Da Nang, VietnamView Hotel Details
Palazzo Luxury Hotel & Bistro - Central My Khe Beach Walking Street
Palazzo Luxury Hotel & Bistro - Central My Khe Beach Walking StreetPalazzo Luxury Hotel & Bistro - Central My Khe Beach Walking StreetPalazzo Luxury Hotel & Bistro - Central My Khe Beach Walking Street
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Guest Reviews of Palazzo Luxury Hotel & Bistro - Central My Khe Beach Walking Street

8.2/10
Very Good
43 review
Verified reviews
Location8.7
Amenities7.6
Service8.2
Cleanliness8.2
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All reviews(43)
Positive reviews(34)
Reviews with photos/video(6)
Great service(9)
Too noisy(8)
Close to beach(6)
Awesome stay(5)
Negative reviews(4)
Nikitian
President Penthouse With Balcony
Stayed in Jul 2025
Family
33 review
10/10
Outstanding
Posted on Aug 25, 2025
A magnificent room with an incredibly opulent balcony! The moment I saw the balcony in the listing photos, I knew I had to book it! The bathroom setup was a bit strange: two identical shower rooms with toilets, but the sinks were located separately in the kitchen. One drawback I'd like to mention is the poor soundproofing between rooms. The hotel is situated on a small street that becomes pedestrian-only in the evenings, and every night there are some noisy events. So, if you like to go to bed before 10 PM, this place is definitely not for you.
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Response from Property: Dear Nikitan,Thank you so much for your amazing review and for giving us a perfect score! We are absolutely thrilled to hear that you loved our President Penthouse With Balcony and that the beautiful balcony lived up to your expectations.We also appreciate you sharing your detailed feedback regarding the room layout, the soundproofing, and the evening noise from the square. Your comments are very valuable to us and will certainly help our team as we work to improve our guests’ experience.It was a pleasure having you with us, and we hope to welcome you back again very soon!Warm regards,The Management Team
Guest User
Deluxe Twin Or Double Room
Stayed in Sep 2025
Couple
10 review
8.0/10
Very Good
Posted on Nov 24, 2025
Very close to the beautiful beach !  a lot of international foods to eat !
Taste the World.
Suite Twin Or King Bed With Balcony
Stayed in Jul 2025
Family
39 review
6.0/10
Posted on Aug 9, 2025
Hotel is a bit outdated and definitelly need a maintance. Uncomfortable smell in the room.
Response from Property: Dear Valued guest,Thank you for your feedback. We appreciate you taking the time to share your experience with us.We are very sorry to hear that you were not satisfied with the condition of our hotel and the unpleasant smell in your room. This is certainly not the standard we aim for, and we will be addressing your concerns with our housekeeping and maintenance teams immediately to prevent this from happening again.We hope to have the opportunity to welcome you back in the future for a much-improved stay.Regards!
Guest User
Suite Twin Or King Bed With Balcony
Stayed in May 2025
Family
1 review
5.0/10
Posted on Jun 6, 2025
The breakfast is unbelievably cheap and low quality! Noisy ! We finally happy to check out after the booked 3 days and moved to another hotel!
Response from Property: Dear Valued Guest,---We are genuinely sorry to hear that your recent stay with us was so disappointing and that you felt it necessary to check out early. It's clear your experience did not meet the standards we aim to provide, and we sincerely regret that.Your feedback is invaluable to us. We are taking your comments very seriously as we continuously work to enhance our guest experience and ensure a more comfortable stay for everyone.Regards!
Guest User
Suite Twin Or King Bed With Balcony
Stayed in Nov 2024
Couple
40 review
9.5/10
Amazing
Posted on Dec 29, 2024
Liked our stay , the room was spacious, staff very kind and helpful. Breakfast was good . Couldn’t find any English channels on the tv but I had my own device so that was ok . Good value for the money.
Valeriia chobanova
Executive Triple With Balcony
Stayed in Apr 2025
Travelling with friends
2 review
8.5/10
Very Good
Posted on Jul 23, 2025
good hotel , but dirty and squalid in places, old repairs
Response from Property: Dear Ms. Valerria,We're glad to hear you found our hotel good overall. However, we're truly sorry that you encountered areas.Your feedback is very important to us, and we appreciate you bringing these specific concerns to our attention. We are committed to ensuring a comfortable and well-maintained environment for all our guests, and your comments will help us focus our efforts on immediate improvements.We hope to have the opportunity to welcome you back and provide a much more pristine experience in the future.
Guest User
Deluxe Twin Or Double Room
Stayed in Feb 2025
Solo traveller
33 review
9.5/10
Amazing
Posted on Mar 31, 2025
Nice hotel! Very good stuff and managers.
Guest User
President Penthouse With Balcony
Stayed in Jul 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Aug 30, 2025
very very good
Response from Property: Dear Hanju,Thank you so much for your wonderful review! We are absolutely delighted to see that you had such a great stay with us.It's a pleasure to know that you enjoyed your time in our President Penthouse With Balcony and that our facilities and service met all your expectations. Your perfect score and kind words truly mean a lot to our team.We hope to have the pleasure of welcoming you back again soon for another fantastic experience!Warm regards,The Management Team
Guest User
Stayed in Feb 2024
Solo traveller
5 review
7.5/10
Posted on Mar 25, 2024
The hotel and personnel are really nice and kind. The only inconvenience for me is that it's located in a very noisy street, I couldn't sleep at all.
Guest User
Suite Twin Or King Bed With Balcony
Stayed in Sep 2024
Couple
1 review
9.5/10
Amazing
Posted on Dec 3, 2024
Decent enough, great location
Надежда Аксюк
President Penthouse With Balcony
Stayed in Aug 2025
Family
7 review
9.5/10
Amazing
Posted on Oct 16, 2025
We stayed in the penthouse and loved it. The hotel itself is modest, but the penthouse was very spacious, with good amenities and decent, if a bit tired, renovations. The terrace is a joy, but don't leave food for the ants or appliances there to avoid rain (the roof isn't very watertight). There are two sinks and two toilets for a large group. The hotel's location is fantastic. The breakfasts are terrible—we tried them once and never went back. We also haven't figured out the gimmick of paying for water in the room; we had to pay extra for it upon checkout. The staff is friendly, and the housekeeping seems okay.
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Ирина Чи
Junior Room With Balcony
Stayed in Oct 2025
Solo traveller
27 review
8.0/10
Very Good
Posted on Nov 12, 2025
On a noisy street, under the window of a party. The hotel is okay, but a bit old, the curtains are all dirty. The breakfasts are inedible.
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Guest User
Junior Room With Balcony
Stayed in Jun 2025
Family
9 review
10/10
Outstanding
Posted on Jul 23, 2025
Convenient location, very friendly staff, at a low cost
Original textTranslated by Google
Response from Property: Dear Valued Guest,That's fantastic to hear! We're so glad you enjoyed our **convenient location**, found our **staff very friendly**, and appreciated our **affordable prices**.We truly value your positive feedback and look forward to welcoming you back again soon!Regards!
Guest User
Connecting Room With Balcony
Stayed in Apr 2025
Couple
5 review
10/10
Outstanding
Posted on May 3, 2025
The location is very convenient, a few steps to the beach, facilities, hygiene, rooms are very clean, tidy, services are all very good
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Guest User
Deluxe Twin Or Double Room
Stayed in Mar 2025
Family
2 review
9.5/10
Amazing
Posted on Apr 12, 2025
Very friendly staff. Delicious breakfasts. Excellent location, close to the sea, market, shops. A little disappointed by the renovation near the pool - the pool itself works, but there is construction work near it. But soon it will be beautiful
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