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Hawthorn Suites by Wyndham Dallas Park Central
3.5/51 Reviews
I’d have to start off by saying the pictures were slightly misleading. I’m not hard to please but at the bare minimum the property should be clean. I arrived to check-in around 10pm and the lobby area was very dark. There was also a sign on the door that indicated some sort of inspection was taking place. I stood at the front for a few minutes before a young man appeared. The gentleman at the desk was friendly and to the point. While he checked me in, I couldn’t help but notice bags of trash in the office behind the desk. It was very messy behind the counter. The cleanliness of the property definitely was an issue during the duration of my stay. There were bags of trash randomly about the hallways. I felt like I was at a trap house. The room itself was decent but it was hard to overlook the stained carpets and old fixtures. I really wanted to like this place but it was very difficult. The beds were comfortable. The location of the property was decent as well. All in all, would I stay here again? Definitely not. The tall Sonesta Tower across the street was much better. We ended up checking out and going there.
Hampton Inn & Suites Dallas - Central Expy / North Park Area
4.3/5101 Reviews
All are good, the front desk staff is very friendly, but the room window is dead. It is estimated that in order to change the air, the bathroom ventilation fan has no switch, and it keeps ringing.
Sonesta Simply Suites Dallas Galleria
3.4/598 Reviews
I have stayed in many IHG properties, including Candlewood Suites, and they have always been good. This room was an embarrassment to the company! The experience started with the check-in where we were processed by a very sharp young lady. Full disclosure, I was somewhat surprised I was not given an upgrade due to my Rewards standing but, it was a reward night. When the elevator door opened, it squeaked so badly we were apprehensive about getting in. We did make it to the third floor and our room appeared to be fine. BUT, the first issue arose when the remote would not turn on the TV. I finally got it to light up by using the power button on the set. The remote would only move the channels up, not down and although the closed captions showed on, they did not work. When my wife got out of the shower, she told me it was the slowest draining tub she had ever seen. When I got in later, I had to remove the stopper completely in order to get it to drain. The control for the sink stopper WOULD NOT WORK and I had to push it all the way down. Then, I could not get it open and my shaving cream residue stayed in the sink after I pried the stopper enough to get it to slowly drain. When I got in the shower, I discovered the shampoo and the conditioner containers WERE EMPTY! I related all these issues to the desk person when I checked out but I am not confident she was concerned at all! Although I used reward points for this room, I WASTED THEM!
Embassy Suites by Hilton Dallas Near the Galleria
3.9/5101 Reviews
Staying at this Embassy Suites was a terrible experience. I usually stay in a lot of Embassy Suites, but this one was by far the worst. The building is in dire need of repairs and remodeling, the elevator produces a loud buzzing sound, the hot tub was only functional one day, the pool was an unappealing shade of green with debris at the top, and the room itself was dingy and dirty. What made this experience even worse is that we had to request housekeeping service at the front desk every night and we never received an apology. I would advise everyone to avoid this particular location. After day one they informed us that we needed to request housekeeping service at the front desk. (Would have been good to tell us that when we checked in) Even after requesting housekeeping service at the front desk the next two nights, we never got it. We had to bring our trash down to the front desk every night and also request towels. The room itself was dingy and dirty. The carpet was worn, the tiles in the bathroom were broken, and the view from the window was an outside wall. At no time did we receive an apology or any other form of acknowledgement for the issue we were facing. The front desk staff acted as if this was a common occurrence and were clearly frustrated, yet they didn't really show any sympathy. I will say the chef who made omelets did a good job and so did the lady that was responsible for cleaning up the breakfast areas.
Le Méridien Dallas by the Galleria
4.2/5111 Reviews
So I admittedly don't write reviews unless it's stellar or terrible but I had to look and you can apparently only review the hotel on the Marriott website if you're sent a ”guest satisfaction” survey. The hotel itself is in a pretty decent place, the restaurant/bar is ok, and the rooms are generally pretty nice. What got me though is that when I walked in to my room it was probably 84-86 degrees. The AC blew hot air on me all night long and never got below 76 degrees and you could hear it click off despite being set to much lower than that. I, as expected, woke up with a raspy voice and was very lethargic for the day. For a hotel that runs close to $200/night I guess I would expect the ability to have a comfortable room. Will definitely not be staying there again...
Alexis Hotel & Banquets Dallas Park Central Galleria
3.6/5104 Reviews
Convenient location, high speed, quiet in the middle of the road, facilities are new, clean, and now may still have decoration. On the side is the best burger in n out.

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