Hotels Near Fox Trot in DeKalb County

Entire staff is amazing the hotel is very safe very quiet family oriented if I ever needed a mini vacation this was it Days Inn Northlake Parkway Tucker,Ga

Doubletree and Hilton comes through again!!! I work at a local Atlanta hospital overnight and have come in for a room last minute and in a pinch. Hilton has come through on both occasions with friendly and welcoming service. A trusted brand that makes me proud to be a Diamond Honors member.

The room is in the middle of the United States, the bed is large, the room space is OK, the room next to the high speed is very noisy! Simple American breakfast for breakfast

Sheriff was so kind to drive me to my classes and pointed out how to get to the Falcons game. He is friendly, kind and always smiling. The front desk, valets, housekeepers, and other staff are also outstanding. It was nice to be greeted upon my returns. It felt a little like home each time. The rooms are immaculate. The location is nice (there is a mall across the street). It was nice to have a home away from home. Well done , everyone and thank you.

The small town of Woody in the north of Atlanta, it is not blocked for 30 minutes, and it is normally blocked for 50 minutes to the airport. My colleague checked in and said that he and I were not in the same United States. He had chosen to live near Chinatown Street before. The experience was not very good. I could blame him for his Chinese stomach, haha. In short, the experience is very good, and the overall quality of the guests is high.

We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.

Overall I love the hotel. The bed is ok. The breakfast was excellent! What I don’t like is paying $20 per day for parking and having to pay $4.95 per day for Wi-Fi.

A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service.   The Sonesta Simply Suites / Atlanta Gwinnett Place has been for me and my family, simply a home away from home. What a remarkable experience while staying at this hotel. From its leadership staff to housekeeping, from rooms to the exercise facility - all are very clean, very comfortable, and are very accommodating.   They continue to go over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone who is looking for a short vacation, business travel or plan to utilize the extended-stay accommodations. This is the perfect hotel for a weekend getaway. The convenience and the local amenities in the area are the best kept secret and the Sonesta Simply Suites / Atlanta Gwinnett Place offers everything you need if you don’t feel like venturing too far out into the City of Atlanta. As a business consultant, I know that engaging workplaces are the ones that enjoy more ideas and creativity. In the world of digital transformation and constant change, having employees with exceptional leadership, new ideas, and service excellence are extremely beneficial to employers and even more to their customers. Our extended-stay time has taken us through several experiences and holiday seasons. And to see how the staff accommodates not only our family, but the entire tenant guest-list on these special holidays have been extremely personal, engaging and refreshing. Undoubtedly, the management team are the core of Sonesta Simply Suites / Atlanta Gwinnett Place success. In particular, one MVP, the Operations Manager named (Gee).   Gee’s leadership and oversight is felt throughout the hotel and property; as she goes over and beyond to ensure that Sonesta Simply Suites / Atlanta Gwinnett Place customers and tenants have exceptional experiences. All service-centric businesses (hotels) have different touch-points (operations, check-in, front-desk, housekeeping, memberships, parking, etc.) throughout their organization. At each touch-point customers can recognize her DNA which is very apparent.     Moreover, my family and I love both the character and the charm of this hotel - Sonesta Simply Suites / Atlanta Gwinnett Place which does not give you the routine chain hotel vibe at all. Sonesta Simply Suites / Atlanta Gwinnett Place has hit an “HOME RUN” within the Gwinnett County Community and with our family. It is our most generous pleasure to write this review giving Sonesta Simply Suites / Atlanta Gwinnett Place, Gēe (Operations Manager) and her staff the highest review and would rate them 11 out of the 5 STARS model.