Holiday Inn Express & Suites Del Rio

Friendly staff and updated lobby. The room was on the main floor and had only a thin rolling blind to cover the window. Light shone in all night into the room and there was no way to darken it. Also, the “suite” just had empty space and no chaise or relaxing furniture in the room.

The facilities and location are very good, but it was the hospitality of the staff that made this am excellent experience on our family trip.

The elevator must be fixed; the shaking sound it makes when leaving arriving to the first floor Mr is scary and unacceptable

The front desk was incredibly nice and helpful. She answered all my questions. When we got to the room it was nice and cool and we had a stack of clean towels and bedding for the pull out couch. I would definitely stay here again!

The hotel was very clean, staff was friendly but our neighboring room was very loud and noisy til about midnight

I have stayed at this Holiday Inn before and it does seem to have gone down hill. They are in the middle of renovations and I did not know this prior to my arrival. Elevator makes loud thumping noise and has big jolt when it starts up. It’s a little scary thinking you might get stuck in a malfunctioning elevator. The elevator floor is worn out completely. Always had a B.O. smell. The TV kept shutting off every few minutes and remote did not work very well. Couch had gross stains. Bathroom door had several patches over holes and it didn’t lock. Tile finish work was very poor and not straight. Thermostat didn’t work and A/C seemed to keep resetting itself to very low temperatures. Positives: Beds were comfortable and I liked the provided shampoo, conditioner and soap. Other than that, I wouldn’t recommend staying here.

A fantastic stay! Great shower, clean room and bathroom, comfortable bed, lots of breakfast options. If I'm in Del Rio again, i will return

I liked the hitel being centered and close to everything BUT YOU GUYS ARE VERY EXPENSIVE !!

Besides the fact that the hotel is under renovation. And the elevator being a bit shaky. It was a very good stay. But i know they are in the process of making it better. Hopefully by thw time we visit again. It will be complete.