Dhaka Regency Hotel & Resort Limited Reviews

Response from Property: Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience with us. Cleanliness and guest service are top priorities at our hotel, and we regret that we did not meet your expectations in these areas.We sincerely apologize for the condition of the elevator and for any inconvenience caused by our front desk team. Please know that your comments have been shared with our management team, and we are actively addressing these issues to ensure they are resolved promptly.We value your feedback and would welcome the opportunity to provide you with a better experience in the future. If you’re open to it, please contact us directly at [contact info], so we can make things right.

Response from Property: Thank you for sharing your experience! We're happy to hear you enjoyed our convenient location near the airport, and it's great to know you discovered the nearby restaurant offering traditional Bengali food at a good price and quality.

Response from Property: Thank you for your review.

Response from Property: Thank you for your lovely feedback! We're so pleased to hear you enjoyed our convenient location near the airport, delicious food, and the kind service from our team. Your satisfaction means a lot to us.We look forward to welcoming you back for another enjoyable stay!

Response from Property: We're truly sorry to hear about your disappointing experience. Your feedback is very important to us, and we apologize for the condition of the facilities during your stay. We are currently reviewing the issues you mentioned to ensure they are promptly addressed. Thank you for bringing this to our attention, and we regret that we did not meet your expectations.

Response from Property: Thank you for the review.

Response from Property: Thank you for your feedback! We're glad to hear you found the Room and Breakfast satisfactory. We appreciate your tip regarding the street-facing rooms and will do our best to accommodate such requests. We're also happy you had a chance to enjoy the Grill on the Sky Line garden and rooftop swimming pool. We hope to welcome you back soon!

Response from Property: Thank you for your kind words! We're delighted to hear you enjoyed the breakfast. We always strive to offer a wide selection to suit all tastes, and it's great to know we met your expectations. We hope to welcome you back soon!

Response from Property: Thank you for the review

Response from Property: Thank you for the review

Response from Property: Thank you for your feedback! We’re delighted to know you found your stay to be good value for money. Providing quality service at a fair price is something we take pride in, and it’s great to see that reflected in your experience.We hope to welcome you again on your next visit!

Response from Property: Thank you so much for your kind words! We're thrilled to hear you enjoyed our diverse and delicious cuisine, clean and hygienic environment, and the hospitality of our team. Your appreciation truly means a lot to us. We also appreciate your feedback regarding the noise – we're looking into ways to improve soundproofing for a more restful stay. Thank you for sharing the lovely pictures as well – we hope to welcome you back soon for another great experience!

Response from Property: Thank you for your feedback. We're sorry to hear about the billing concern you experienced. Please know that this is not the standard we strive for, and we would never intentionally overcharge our guests. We encourage you to contact our front desk or management team directly so we can review the issue and make it right. Your satisfaction is very important to us.

Response from Property: Thank you for the review.