Ibis Luxembourg Sud

The good thing is that this hotel is close to the motorway and easy to find. Except that when I got there I wish I hadn't bothered. The rececption staff were indifferent to the point of rudeness. The lift had security issues which the receptionist had to explain a million times a day - and it showed. The restaurant was closed on a Sunday night (even though there were people eating when I got back from McDo}. The reception staff seem to not be aware that there are no restaurants locally on a Sunday. The breakfast was poor quality (badly cooked patisserie etc) and the staff emerged occasionally from the kitchen like frightened rabbits. The breakfast staff had the appearance of street homeless. Conclusion - a very unhappy experience and I would not stay there again even if they paid me.

Stayed here for 3 nights as part of a coach trip. Check in was quick ( mainly done by the coach driver). There are only 2 small lifts so waiting time can be long, no stairs to use! We asked where the stairs are as only on the 1st floor, was told we had to go outside and a member of staff would have to open a door! The room was cold on arrival but did warm up with the heater on. Twin room but beds pushed together and no room to separate them. No tea/coffee facilities, limited storage and space. Small but adequate bathroom. Shower was good, spacious and hot. Basic toiletries offered. and one towel per gest, no hand towel. Breakfast was OK, usual offerings, limited hot food but enough to have some choice, not laid out very well, with the que for coffee in the way of the cold selection. Evening meal was provided as part of our coach trip, no choice offered, salad to start, which was very nice, chicken and tinned potatoes as a main and artic roll for dessert, no water provided so had to buy drinks. Overall, disappointed as very basic, Ok for few nights, would not have wanted a longer stay.

The location was terrible. on a freeway far from the city. 80 euros to get to city. Bath room on raised platform very trip hazzard. Lighting poor. Good place for luggage. Large window that oopened. Breakfast 16 euros and very marginal.

Staff was not there waiting for a while at reception then someone came out he was unprofessional

This is a nice hotel, within walking distance to the pretty town of Bettembourg where you can easily catch free public transportation into Luxembourg City.

The worst ibis otel I ever seen. We arrived there at 20:00 and even that late time the room was not cleaned. We were a group and all of the rooms was same. After that they gave us different room, it seems it was cleaned but not. They make very quick and cursory !! There is no refrigarator in the room.