Muong Thanh Luxury Nhat Le Hotel

Muong Thanh Luxury Nhat Le Hotel Reviews

Muong Thanh Luxury Nhat Le Hotel

121 Truong Phap, Hai Thanh, Dong Hoi, Quang Tri Province VietnamView hotel details
Muong Thanh Luxury Nhat Le Hotel
Muong Thanh Luxury Nhat Le HotelMuong Thanh Luxury Nhat Le HotelMuong Thanh Luxury Nhat Le Hotel
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Guest Reviews of Muong Thanh Luxury Nhat Le Hotel

8.7/10
Very good
47 reviews
Verified reviews
Location9.3
Amenities8.6
Service8.4
Cleanliness8.7
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All reviews(47)
Positive reviews(46)
Reviews with photos/video(11)
Friendly host(5)
Close to beach(5)
Negative reviews(1)
Marius Vitkauskas
Executive Suite
Stayed in May 2026
Family
1 reviews
8.5/10
Very good
Posted on Jun 29, 2026
The location was nice and quiet but close to some nice street food and walking distance to the beach. The staff were really nice, Highly recommend visit the place.
Guest User
Executive Suite
Stayed in May 2026
Business traveller
4 reviews
10/10
Outstanding
Posted on Jun 2, 2026
Excellent
Original textTranslated by Google
Guest User
Deluxe King Room With Ocean View
Stayed in Feb 2026
Couple
16 reviews
9.0/10
Great
Posted on Apr 1, 2026
Room was beautiful. View was awesome. DO NOT GET LAUNDRY DONE IN HOTEL.. I should have known better and checked prices first. A few T-Shirts and other items not more than 1kg cost us 615000 DONG. More than the taxi 1 hr taxi ride from Phong Nha and about the same as another night accommodation. (Per item charge) Also breakfast goes till 9am only. 5 minutes to 9am and had one of the staff come over and remind us that they will shut in 5 minutes while we are in the middle of eating. Breakfast selection very ordinary for such a nice hotel. Otherwise no complaints.
Tghuong
Deluxe Twin Room
Stayed in Mar 2026
Couple
23 reviews
9.5/10
Amazing
Posted on May 19, 2026
Great location, right by the sea.
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Anonymous User
Deluxe Twin Room
Stayed in May 2025
Travelling with friends
4 reviews
6.5/10
Posted on Jun 28, 2025
The pool was actually at a neighboring affiliated hotel. There were also very few deck chairs, which made it difficult to use.
Response from Property: Dear Sir/Madam,Thank you for your recent stay at out hotel.In the order to enhance our service, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts.We’re sorry to hear that some of our services did not meet your expected. We will recheck again and try more and more to improve our services everyday. Again, thank you for your feedback and if I can be of any further assistance please do let us know.We are looking forward to welcoming you back to our hotel in near future. Kind RegardsHotel Manager - Mr Nguyen Sy Le
shoes australia
Deluxe King Room
Stayed in Feb 2026
Couple
9 reviews
9.0/10
Great
Posted on Mar 22, 2026
The security guards are lovely.
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Guest User
Deluxe King Room
Stayed in Feb 2025
Family
23 reviews
10/10
Outstanding
Posted on Mar 18, 2025
Nice hotel, be careful on the price of the laundry.
Response from Property: Dear Sir/Maddam,Thank you so much for your reviewing us on Trip.com.We are pleased to know that you are happy and satisfied with our service.Your feedback has been shared among our entired team and surely it will keep motivating us to be more energetic and do our best everytime.We would like to serve you as our guest in the near future.Respectfully yours,Nguyen Sy Le ( Mr)General Manager
Guest User
Deluxe King Room
Stayed in Feb 2026
Business traveller
27 reviews
10/10
Outstanding
Posted on Mar 30, 2026
Good service
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Deluxe Twin Room With Ocean View
Stayed in Nov 2025
Couple
5 reviews
6.5/10
Posted on Mar 23, 2026
It's just okay.
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Phoebe Yen Vu
Deluxe Twin Room
Stayed in Mar 2025
Travelling with friends
10 reviews
10/10
Outstanding
Posted on Apr 12, 2025
Everything good!! 👍👍👍👍
Response from Property: Dear Mr/Ms Phoebe Yen Vu, First of all, on behalf of the Board of Directors of Muong Thanh Luxury Nhat Le Hotel, we would like to express our deepest gratitude to you for trusting and choosing our hotel services. Your positive comments are truly appreciated and are a great motivation for our hotel to develop and improve the quality of our services. Once again, we are honored that you have chosen Muong Thanh Luxury Nhat Le Hotel and we are very pleased that we have the opportunity to welcome you again on your next vacation. Best regards! Mr Nguyen Sy Le Hotel Director
Guest User
Deluxe King Room
Stayed in Dec 2023
Couple
10 reviews
6.0/10
Posted on Jan 21, 2024
Hotel booked is a taxi and confirmed we could pay by card . In return the taxi said we can’t pay by card . The hotel didn’t replenish drinks in the mini bar and then tried to charge us for them . The pool is not in the hotel but in the hotel next door . No sun beds and when we found two there were no cushions so very hard. The staff were friendly though .
Response from Property: Dear Maddam!Thank you for taking your valuable time to share your experience during your recent hotel stay.We are very happy that you acknowledged the friendliness of the staff and sincerely apologize for the shortcomings that affected your vacation this time.We will work with relevant departments to find the cause and find solutions to overcome the problems you mentioned.We also thank you for acknowledging the friendliness of the hotel staff and this is our motivation in the journey of providing services.We hope to welcome you back to the hotel in the near future!Hotel Manager – Mr Cao Xuan Tien
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Family
11 reviews
10/10
Outstanding
Posted on May 13, 2024
perfect
Response from Property: Dear Mr Pham Tuan Anh, Thank you for your recent stay at Mường Thanh Luxury Nhật Lệ hotel!In the order to enhance our service, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts.We are proud of true Vietnamese hotel chain, so we love to hear that you enjoyed your stay. However, We will try more and more everyday to improve our services, and we can’t wait to host you again soon! Wish you all the best!Kind RegardsGeneral Manager – Mr Cao Xuan Tien
Guest User
Deluxe Twin Room With Ocean View
Stayed in Mar 2025
Business traveller
5 reviews
10/10
Outstanding
Posted on Apr 9, 2025
Great, friendly reception, clean, will come back next time😊
Original textTranslated by Google
Response from Property: Thân gửi Anh/Chị Van Hung, Trước tiên, xin chân thành cảm ơn Anh/Chị đã lựa chọn dịch vụ tại khách sạn cũng như có những phản hồi tốt về trải nghiệm nơi đây. Đánh giá và xếp hạng sao của Anh/Chị là nguồn động viên vô cùng to lớn đối với đội ngũ CBNV khách sạn Mường Thanh Luxury Nhật Lệ nhằm nâng cao chất lượng dịch vụ hơn nữa.Xin được chúc Anh/Chị và gia đình luôn mạnh khỏe, thành công và khách sạn rất mong muốn có dịp được đón Anh/Chị trở lại trong thời gian tới.Trân trọng cảm ơn,Giám đốc Khách sạn – Nguyễn Sỹ Lệ
HsiaochungWu
Deluxe Twin Room
Stayed in Dec 2023
Business traveller
85 reviews
2.0/10
Posted on Jan 17, 2024
On January 15th, I checked into the hotel in the evening. The female customer service officer on duty that night asked for a check-in deposit of 500,000 VND. She did not inform me in advance, but informed me that the deposit would be charged after seeing my foreigner ID. At 10:30 am on January 16th, without notice, the room attendant opened my door to check. At this time, I was greatly frightened. It was not the check-out time yet, and the room attendant could do whatever he wanted. Open my room? ? ? Such a hotel? ? ? Such a service? ? ? Such an employee? ? ? Such a female receptionist? ? ? Such a room attendant? ? ? Friends who read this review, please consider carefully when booking this hotel. Basic service is 0 points. Highest negative review. On January 15th, I checked into the hotel in the evening. The female customer service of the front desk on duty at the evening requested a deposit of 500,000 Vietnamese dong. At 10:30 a.m. on January 16, without notice, the room attendant opened my door without authorization to check. At this time, I was greatly frightened. This time has not yet arrived at the check-out time. Can the room attendant open my room casually? ? ? Such a hotel? ? ? such a service? ? ? Such employees? ? ? Such a female front desk? ? ? Such a room attendant? ? ? Friends who have seen this review, you must consider this hotel carefully. The basic service is 0 points. Highest review. Vào ngày 15 tháng 1, tôi nhận phòng khách sạn vào buổi tối. đặt cọc 500.000 đồng Việt Nam. Vào lúc 10:30 sáng ngày 16 tháng 1, không thông báo, nhân viên phòng mở cửa mà không được phép kiểm tra. phòng có thể mở phòng của tôi một cách tình cờ không? ? ? Một khách sạn như vậy? ? ? một dịch vụ như vậy? ? ? nhân viên như vậy? ? ? phòng như vậy? ? ? Bạn bè đã xem đánh giá này, bạn phải xem xét khách sạn này một cách cẩn thận. Dịch vụ cơ bản là 0 điểm. Đánh giá cao nhất.
Original textTranslated by Google
Response from Property: Dear Sir,Thank you for your recent stay at our hotel!In the order to enhance our service, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts.We’re really sorry about the deposit for room service and the mistake of our housekeeping staff that you mentioned. We rechecked again and reminded our staff to make a better services. Again, Thanh You & Wish you healthy and if I can be of any further assistance please do let us know.We are looking forward to welcoming you back in near future. Kind RegardsHotel Manager - Mr Cao Xuan Tien
Mai Van Ha
Deluxe Twin Room With Ocean View
Stayed in Mar 2025
Family
1 reviews
6.0/10
Posted on May 3, 2025
The hotel room smells musty.
Original textTranslated by Google
Response from Property: Dear Mr./Ms. Mai Van Ha, On behalf of all hotel staff, we would like to thank you for choosing to use our hotel services! In order to improve the quality of our services, we look forward to receiving your feedback. We also regret and apologize to you for some services that have not met your expectations. During the peak holiday season, we also hope that you will be generous and understanding. Once again, we would like to thank you for your comments and will try harder every day to bring good experiences to our customers. Wishing you and your family good health and safety! Best regards! Hotel Director - Mr. Nguyen Sy Le.