Ramada Encore Hotel (Changan)

Ramada Encore Hotel (Changan) Reviews

Ramada Encore Hotel (Changan)

No. 62, Zhongnanbei Road, Shangsha, Chang'an Town, Dongguan, Guangdong, ChinaView Hotel Details
Ramada Encore Hotel (Changan)
Ramada Encore Hotel (Changan)Ramada Encore Hotel (Changan)Ramada Encore Hotel (Changan)
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Ramada Encore Hotel (Changan) Guest Reviews

4.8/5
Excellent
522 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(522)
Positive reviews(503)
Reviews with photos/video(233)
Friendly front desk staff(84)
Delicious breakfast(46)
Large rooms(37)
Convenient parking(37)
Awesome gym(15)
Amazing natural light(11)
Close to airport(7)
Good views(6)
Negative reviews(19)
Guest User
Anke Easy View Double Bed Room (Natural Latex Mattress, Breathable Goose Down Comforter, Neck-Support Goose Down Pillow, Memory Foam Pillow)
Stayed in Nov 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Nov 29, 2024
The front desk staff, Xiao Deng and Lisa, are very friendly. The music in the lobby is also very good. The breakfast is also very rich. The hygiene is also very good. The facilities and equipment are complete. The environment is also good. Love it.
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Response from Property: 嘿呀,親!看到您給華美達安可酒店寫的好評啦,小美激動得都要跳起來咯,太感謝您啦! 咱們華美達安可酒店就是要讓大家住得爽歪歪呀,所以才有那些超讚的設施呢。比如説那24小時開放的洗衣房,嘿,您要是半夜突然想洗衣服,放心大膽地去洗就好啦;還有健身房哦,哪怕您凌晨突發奇想想去跑跑步、舉舉鐵,也沒人攔着您呀,多自由多方便吶! 下次您再來的時候,小美會早早地就在那兒等着您哦,還會給您介紹更多好玩的、好用的東西呢。記得常來咱們華美達安可酒店玩呀,等您哦,嘻嘻,再次感謝您的厚愛啦!
Munanzijiang
Anke Easy View Double Bed Room (Natural Latex Mattress, Breathable Goose Down Comforter, Neck-Support Goose Down Pillow, Memory Foam Pillow)
Stayed in Nov 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Nov 29, 2024
This stay was great! The hotel is comfortable and well-equipped. I especially want to praise Coco, whose service was very considerate, warm and thoughtful, and made people feel like spring breeze. It must be praised!
Original TextTranslated by Google
Response from Property: 親愛的客人,哇哦!看到您這如春風般温暖的好評,小美和全體華美達安可酒店的小夥伴們心裏都樂開了花呀,真的特別特別感謝您對我們的高度認可呢! 我們一直都在努力,就盼着能給每一位入住的朋友帶來像您説的這般棒的體驗,讓大家在這兒就像在家一樣舒適自在。您提到的環境舒適、設施齊全,那可都是我們心心念念要做好的呀,再次感謝您的好評呀,小美盼着能很快再見到您,繼續為您服務,讓您在華美達安可酒店一直都如沐春風哦!
Fengwohaokebuxing
Anke Easy View Double Bed Room (Natural Latex Mattress, Breathable Goose Down Comforter, Neck-Support Goose Down Pillow, Memory Foam Pillow)
Stayed in Nov 2024
Business travellers
73 review
5.0/5
Outstanding
Posted on Nov 29, 2024
I often stay in this hotel. The hotel is very good overall, with convenient parking, high floors, and very good service facilities. The service awareness of the front desk needs to be improved. I have stayed here twice and found the same problem. On the other hand, the aromatherapy in the room is a bit pungent. I don't know if I don't like it or it's just that smell. It takes some time to get used to it.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Ramada Encore Hotel and taking the time to leave us such a detailed evaluation. We are honored and pleased to learn that you have a good overall impression of the hotel and recognize our convenient parking, high floors and complete service facilities. This is undoubtedly a great affirmation of the efforts of all our employees. However, we would like to express our sincerest apologies for your point that the service awareness of the front desk needs to be improved. We are well aware of the importance of the service quality of the front desk as an important window for direct contact between the hotel and the guests. Your feedback is like a wake-up call, making us clearly realize that there are still deficiencies in the service details. We have conveyed your opinions to the relevant departments and will immediately carry out in-depth and targeted training and guidance for the front desk team to strengthen service awareness, improve service skills, and ensure that similar situations do not happen again. Thank you again for your outspokenness. Every piece of your feedback is a step for our progress. We sincerely look forward to your visit again, and hope to provide you with impeccable and perfect service at that time, so that you can have a more pleasant stay experience. I wish you a happy life and everything goes well!
KAKAdachou
Anke Executive Suite (Oriental Elegance Design, Ceramic Tea Set, Ergonomic Latex Mattress, Dual Firmness Pillows, Full House Smart Home System)
Stayed in Nov 2024
Business travellers
52 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Facilities: The best in the area Hygiene: Very good, no problem Environment: Convenient to eat around, but not very good transportation Service: Hotel staff is friendly and service is good There are other hotels around, but none of them are as good as this new one
Original TextTranslated by Google
Response from Property: The hotel's superior geographical location is also one of our advantages, which makes it convenient for guests to visit surrounding attractions and explore the charm of the city. We look forward to your visit again, and we will continue to provide you with quality service as always, so that you will feel at home every time you stay!
Zhulinwudao
Anke Easy View Double Bed Room (Natural Latex Mattress, Breathable Goose Down Comforter, Neck-Support Goose Down Pillow, Memory Foam Pillow)
Stayed in Nov 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The facilities are complete. You can watch the sunrise in the sky garden. The hotel is also equipped with umbrellas on rainy days. It is a very good service. I will come here again on my next business trip. Coco at the front desk is enthusiastic and the service is good.
Original TextTranslated by Google
Response from Property: Dear guests, we are very happy and grateful to see your good comments! Your recognition is like the warm sunshine in spring, warming the hearts of every one of our employees.
Guest User
Anke Easy View Double Bed Room (Natural Latex Mattress, Breathable Goose Down Comforter, Neck-Support Goose Down Pillow, Memory Foam Pillow)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Convenient parking, perfect room layout, smart voice control, complete facilities, you can call Xiaodu to turn on and off lights/curtains, Coco at the front desk is enthusiastic, efficient and good service
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your high evaluation of our hotel! Your satisfaction is our greatest motivation. We have been committed to creating a warm and comfortable living environment for every guest, carefully arranging the rooms, strictly controlling hygiene, and striving to achieve perfection in every detail.
Guest User
Anke Easy View Double Bed Room (Natural Latex Mattress, Breathable Goose Down Comforter, Neck-Support Goose Down Pillow, Memory Foam Pillow)
Stayed in Nov 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Nov 20, 2024
The lobby is very cozy as soon as you enter it. The front desk service is very enthusiastic, which is worthy of praise. The stay is also very comfortable. The gym and laundry room on the 11th floor are very convenient. The front desk guy Future's service is very good, thoughtful and enthusiastic, which is worthy of praise. I will stay here again next time!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, every encounter with you is the most beautiful arrangement. Thank you for choosing Ramada Encore Dongguan Changan to be your warm stop on your journey. We will continue to work hard to make every stay an unforgettable memory for you.
Guest User
Anke Premier Double Bed Room (180 ° City View, Natural Latex Mattress, Goose Down Neck Pillow, Slow Rebound Memory Pillow)
Stayed in Nov 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The hotel service is very good, the front desk is very enthusiastic, and there is a very cordial greeting as soon as you enter the lobby, especially Xiao Chen, the service is very thoughtful and enthusiastic, and the laundry room on the 11th floor is also very convenient. I recommend everyone to stay here. It's very good overall
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your high evaluation of Ramada Encore Hotel. Xiaomei is so happy that she is jumping up and down. We have been committed to creating a clean and comfortable living environment for every guest, carefully designing the room layout, and striving to make everyone live comfortably. The laundry room and thoughtful front desk service are also small details that we hope will bring you more convenience and caring feelings. Your satisfaction is the greatest encouragement to us. I look forward to your visit again next time. Xiaomei will welcome you here as always.
Guest User
Anke Easy View Double Bed Room (Natural Latex Mattress, Breathable Goose Down Comforter, Neck-Support Goose Down Pillow, Memory Foam Pillow)
Stayed in Nov 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 12, 2024
I really like this simple style, and there is also a washing and drying machine with smart reminders. In particular, the attentive Xiao Chen helped to upgrade the room type and wash clothes, the enthusiastic Xiao Gan helped to press the elevator and sent welcome seasonal fruits to the door, and the sincere Xiao Lin who pursued excellent service left a deep impression on me. It was a good experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your good comments on our hotel. Your recognition and praise have given us great encouragement and motivation. We always take providing quality services as our responsibility to ensure that every guest can spend a pleasant and unforgettable time in our hotel. Your praise is the best affirmation of our team's efforts. We will continue to pay attention to every detail and continuously improve our service process to ensure that you can feel caring in every aspect of the hotel. We will continue to improve our service skills and knowledge to meet the growing needs of guests. Looking forward to your visit again
Guest User
Anke Easy View Double Bed Room (Natural Latex Mattress, Breathable Goose Down Comforter, Neck-Support Goose Down Pillow, Memory Foam Pillow)
Stayed in Nov 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Nov 18, 2024
This stay was a great experience! The room was clean and warm, and the bedding was comfortable. The service staff was warm and considerate, and Xiao Gan at the front desk was enthusiastic. Every time I passed by the lobby, I could hear her greetings. The fitness equipment was complete and the breakfast was rich and varied. I sincerely recommend it! 🌟🌟🌟🌟🌟
Original TextTranslated by Google
Response from Property: Dear guest, I am so happy to see your high evaluation of Ramada Encore Hotel! Thank you very much for your recognition of the hotel environment, room layout and front desk service. We have been working hard to create a clean, elegant and romantic living experience for every guest. It is worth it to receive your praise! I look forward to your next visit. I will welcome you here as always~
Guest User
Anke Easy View Double Bed Room (Natural Latex Mattress, Breathable Goose Down Comforter, Neck-Support Goose Down Pillow, Memory Foam Pillow)
Stayed in Nov 2024
Business travellers
29 review
5.0/5
Outstanding
Posted on Nov 13, 2024
The service provided by Xiao Chen at the front desk was very good. The room type was upgraded in time. The room was clean and tidy, and the lobby environment was good. There was also a laundry room and a gym on the 11th floor, which was very convenient. Overall, it was very good and I recommend everyone to stay.
Original TextTranslated by Google
Response from Property: Dear guest, I am so happy to see your praise, just like eating honey! Ramada Encore Hotel has always attached great importance to providing everyone with a comfortable experience. The rooms must be clean and tidy, the lobby must also be eye-catching, and there is a convenient gym. I hope you can stay comfortably. I look forward to your next visit. I am waiting for you here~
Guoyizhongguo
Anke Easy View Double Bed Room (Natural Latex Mattress, Breathable Goose Down Comforter, Neck-Support Goose Down Pillow, Memory Foam Pillow)
Stayed in Nov 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The service is very good. The service of Xiao Deng at the front desk is very good and very enthusiastic. The hotel facilities are complete. The room is spacious and clean. It has been upgraded for free. There is also a refrigerator in the room. There are free drinks in the refrigerator. It's so cool. The breakfast is also very rich and delicious. It's very good
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,智慧客服配有,3D影院100寸超大投影屏幕、55寸超薄電視,電動開關窗簾以及智能門鎖,酒店有免費停車服務,此外酒店大堂有免費自助熱飲 冷飲,希望緩解您旅行中的疲憊,給您一個香甜的美夢。期待您的再次光臨!
Guest User
Anke Premier Double Bed Room (180 ° City View, Natural Latex Mattress, Goose Down Neck Pillow, Slow Rebound Memory Pillow)
Stayed in Nov 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The service is very good, especially the front desk Xiao Deng. The service is very enthusiastic. The room is very large and spacious. The sleep is very comfortable. The hotel's breakfast is also very rich. The environment is also very good. The transportation is also very convenient. Parking is also very convenient. Recommended to stay
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your good comments on our hotel. Your recognition and praise have given us great encouragement and motivation. We always take providing quality services as our responsibility to ensure that every guest can spend a pleasant and unforgettable time in our hotel. Your praise is the best affirmation of our team's efforts. We will continue to pay attention to every detail and continuously improve our service process to ensure that you can feel caring in every aspect of the hotel. We will continue to improve our service skills and knowledge to meet the growing needs of guests. Looking forward to your visit again
Guest User
Anke Bathtub Double Bed Room (Oriental Elegance Design, Deep Soak Tub, Ergonomic Latex Mattress, Full House Smart Home System)
Stayed in Oct 2024
Business travellers
33 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Thank you very much for the warm reception from Xiao Deng in the front office. The service was very good. This hotel is really great! Beautiful environment, clean and tidy rooms, considerate and thoughtful service from Xiao Deng at the front desk, and complete and modern facilities. Convenient location, easy to travel. Highly recommend this Ramada Encore Hotel
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Ramada Encore and leaving a review in your busy schedule! We are very happy to see your five-star praise. Detailed service has always been our focus for a long time. It is really an honor to provide you with the best service and a clean and comfortable living environment. Each room in Xiaomei's home is equipped with two memory pillows. It has a unique effect of promoting sleep, warm in winter and cool in summer. Looking forward to visiting again, wish you a pleasant journey!
Guest User
Anke Cinema Double Bed Room (Nut 4K Uhd Projector, 100-Inch Screen, 180 ° City View, Full House Smart Home System)
Stayed in Oct 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The hotel front desk is very warm and considerate, especially Lisa. The hotel facilities are complete. I have stayed here many times. They also gave me a free upgrade. It is very good. I recommend everyone to experience it.
Original TextTranslated by Google
Response from Property: 尊敬的客官:您好!感謝您的好評,如您所説,小美不僅有熱情的服務,乾淨整潔的房間,還擁有智能化的客控系統,讓您可以實現語音控制房間電器設施以及燈光等,解放了您的雙手,祝您生活愉快。--------小美期待與您的下次相遇