Ramada Encore Hotel (Changan) Reviews

Response from Property: 尊敬的賓客：您好，太開心您一直選擇我們！前廳部同事的服務得到您肯定，我們超自豪。早餐會越來越豐盛，出行便利也會持續升級，盼您再入住！

Response from Property: 尊敬的客人：您好，非常感謝您的高度評價！得知前廳部同事的熱情服務、豐富早餐、優美環境及房間設施都讓您滿意，我們無比榮幸。能成為您出差的優質之選，是我們的驕傲。期待再次為您服務，願您往後出差旅程順利，下次光臨為您準備更貼心驚喜！

Response from Property: 尊貴的客人：您好，能得到您的滿分好評，我們滿心歡喜！乾淨的房間、舒適的床品，還有熱情的服務，都是為了給您家一般的温暖。周邊的吃喝玩樂，也盼您慢慢探索。華美達安可酒店隨時等您回家！

Response from Property: Dear guest, hello! Thank you for your poetic and detailed review! Your words make us feel as if we are in a warm painting, and we are honored. We are always committed to providing every guest with a comfortable experience like a "harbor on the way home", and your satisfaction is our greatest motivation. Regarding parking convenience, we are well aware of the fatigue of the journey, so we have specially prepared a spacious and safe parking space for guests, hoping to bring you a sense of peace of mind and relaxation. As for the interior furnishings and facilities, we have carefully selected them, and strive to present you with a picturesque living environment in every detail. The existence of the gym is also to hope that you can stay energetic, sweat and enjoy a healthy life during the journey. The buffet breakfast in the morning light is our wish for a good start to your day. Every dish carries our heart and enthusiasm, and we hope to add a touch of warm color to your journey. Thank you again for your recognition and support, and look forward to your visit again, so that we can continue to bring you more picturesque memories! I wish you a pleasant journey and a happy life!

Response from Property: Dear guests: Hello, we are very happy to see your evaluation and are very grateful for your recognition! The room is spacious, bright and has independent windows, allowing you to enjoy the fresh air and the view outside the window. The bustling night market is only a few minutes’ walk away. There is a wide variety of delicious food and drinks, which adds a lot of fireworks to your journey and makes people feel comfortable just thinking about it. We have been working hard to create a comfortable, warm and convenient living environment for every guest. It is the greatest compliment to us if you and your family can live happily. Looking forward to your next visit, wishing you all the best and a happy life!

Response from Property: 尊敬的賓客：您好，感謝您對我們酒店的詳細反饋！我們非常高興您對設施、地理位置、停車場和早餐的認可，這些都是我們努力為客人提供舒適體驗的重要部分。 關於您提到的衞生問題，我們深感抱歉，這確實不符合我們的標準。我們會立即加強清潔流程的檢查，確保每一位客人都能享受到乾淨、舒適的入住環境。您的反饋對我們非常重要，我們會認真改進，避免類似情況再次發生。 再次感謝您的寶貴意見，期待您的再次光臨，我們將以更高的標準為您提供更優質的服務！如有任何其他需求或建議，請隨時與我們聯繫。祝您生活愉快！

Response from Property: Dear guests: Hello, we are very happy to see your detailed and heartwarming evaluation! It's such an honor to arrange a quiet room for you and receive your praise for its hygiene and sound insulation. The lady at the front desk was very happy to be praised. All our staff will continue to work hard and look forward to giving you a great stay experience next time!

Response from Property: Dear customer, hello! Thank you very much for choosing to stay in our hotel again and expressing your satisfaction with the room quality and beverage selection. We have been working hard to provide guests with a comfortable accommodation environment and considerate service. Your recognition is the greatest encouragement for our work. Regarding the washing machine issue, we are deeply sorry for the inconvenience caused to you. We will immediately arrange technicians to check and repair to ensure that all equipment can be used normally. At the same time, we will also strengthen the daily maintenance of the equipment to avoid similar situations from happening again. Your feedback is very important to us. We will continue to improve and perfect our services and look forward to bringing you a more perfect experience when you come again. I wish you a happy life!

Response from Property: 尊敬的客人：您好，這次入住體驗非常滿意！房間乾淨整潔，安靜舒適，完全沒有煙味，空氣清新。房間還配有窗户，採光和通風都很好，讓人感覺非常放鬆。酒店服務態度熱情周到，從入住到離店都讓人感到賓至如歸。酒店附近有很多美食選擇，無論是本地特色還是各種風味餐廳都很方便，完全不用擔心吃飯問題。房間設計也很貼心，佈局合理，使用起來非常方便。特別值得一提的是酒店包早餐，早餐種類豐富，味道也很棒，真的是一天美好的開始。最重要的是，房價非常超值，性價比超高！強烈推薦這家酒店，下次還會再來！

Response from Property: 尊敬的賓客：您好！感謝您的認可！前台夥伴超開心得到誇獎，房間的整潔、早餐的美味都是我們用心的成果。期待您和親友再次光臨，一定給您更好的體驗！

Response from Property: 尊敬的客人：您好，哇太開心您和父母都滿意！周邊美食、優質服務、寵物友好、嶄新裝修和頂樓露台，都是我們精心打造的。期待您再次帶着家人、萌寵，來露台享受愜意時光！

Response from Property: Dear guest: Hello, thank you very much for your thoughtful evaluation! Your recognition of the cleanliness of the room and toilet is the greatest encouragement to us. Regarding the refrigerator, the facilities of different room types are different. If you have this need next time you stay, please contact us when booking. We will arrange a suitable room for you and look forward to serving you again!

Response from Property: 尊敬的客人，您好！首先，非常感謝您選擇入住我們酒店，並對我們的服務提出寶貴的意見。我們非常重視您的反饋，並對此給您帶來的不便深表歉意。關於您提到的漏水問題，我們對此深感抱歉。酒店一直致力於為客人提供舒適、安全的住宿環境，對於此類問題，我們會立即安排工程進行全面檢查與維修，確保類似情況不再發生。同時，我們也會加強日常維護和檢查，避免給客人帶來不便。至於您提到的拍照留底問題，我們完全理解您的擔憂。酒店在辦理入住時拍照留底，主要是為了確保入住訊息的準確性和安全性，嚴格遵守相關法律法規，保護客人的私隱。我們承諾，這些訊息僅用於酒店內部管理，絕不會用於其他用途或泄露給第三方。如果您對此仍有疑慮，歡迎隨時與我們聯繫，我們將進一步為您解釋並提供相關保障措施。我們非常珍惜每一位客人的入住體驗，您的反饋是我們不斷改進的動力。儘管此次入住存在一些不愉快，但我們依然希望未來有機會為您提供更優質的服務，讓您感受到我們的誠意與進步。再次感謝您的理解與支持，期待您的再次光臨！祝您生活愉快！

Response from Property: 尊敬的賓客您好，看到您留下這樣的評價，小美心裏別提多愧疚了，眼淚都在眼眶裡打轉呢。通過半年的打磨，我們酒店的品質和服務得到了市場和消費者的認可，所以一般下午18點後我們的房間就會緊張了，這次沒能給您升級房型真是抱歉，但是我們每個房型的房間都是寬敞明亮舒適的呢。我們也針對您這次入住可能出現的所有問題進行了深刻的反思和全面的調查。房間衞生沒達標、還是服務過程中有任何不周到的地方，我們都絕不迴避，並且已經制定了一系列嚴格的改進措施。 增加清潔頻次、強化設施維護團隊、加大員工服務培訓力度等等，我們所做的一切都是為了避免類似的情況再次發生，重新贏回您的信任。 小美真心希望您能再考慮一下給我們一個機會哦，下次您再來的時候，我們會特別用心地照顧您，為您提供最優質的服務，讓您感受到我們滿滿的誠意和歉意。再次感謝您的反饋，祝您每天都開心，事事都順心呀！