Name: Hotel Villa Achenbach
Address: Achenbachstraße 17, Dusseldorf, Germany, Achenbachstraße 17, Overseas, Germany
Rating: 4.3

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我一個人住的，一百多年的老樓，酒店和房間的幽深氛圍很詭異，牆上掛着一個怪異的女人的畫，她夜晚的眼神經常讓我頭皮發麻。總覺得這就像歐美恐怖片裏的**，獨自旅行的話，膽子大就來試試吧。

I live alone in a building over a hundred years old. The deep atmosphere of the hotel and the room is very strange. There is a painting of a weird woman on the wall. Her eyes at night often make my scalp tingle. I always feel that this is like the ** in European and American horror movies. If you travel alone, you can try it if you are brave enough.

古香古色，感覺很不錯
服務也很好
早餐棒

Antique, feels very good
Service is also very good
breakfast bar

Very very very good, first-class experience

非常有情調的小酒店，前台服務很好，值得一住。

A very a**ospheric small hotel with good front desk service. Worth a stay.

Very good, the parking lot is a little small

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Classic Double Room

Prestige Deluxe Double Room

Achenbach Suite

Lured by the positive reviews, I stayed at the Hotel Villa Achenbach for five nights.  The hotel fell far short of meeting minimal expectations.  You may be well advised to consider another alternative for your stay in Dusseldorf.  On one evening with a temperature of 4 degrees outside, there was no heat in the suite.  When questioned about this the next morning, Alexandra, the person at reception, mumbled something about 'it depends on the weather outside but now it is set where it belongs'.  There was no internet service in the sitting room of the suite.  Indeed, it only works consistently at the desk; it cuts out frequently other places.  There's no connection in the bedroom.  Alexandra stated it could not be fixed before my departure since 'the IT guy is away'.  Housekeeping is uneven.  Trash piles up . The area around the sink where I have placed my toiletries hasn't been cleaned since arrival.  The bed is not made properly.  It is easy to hear the footfall of the guests thon the floor above the suite.    The general manager is apparently away for a few weeks.  Neither Alexandra or Anna seem to have the authority to address these problems and adjust the bill.  There does not seem to be a plan in place to ensure guest satisfaction.  This is made worse by their failure to volunteer information.  I must always ask for it and Alexandra in particular has yet to deliver it in a sympathetic way.  While the idea of small, cozy hotel like this is appealing -- and it's a lovely place -- at the Villa Achenbach it is very difficult to feel comfortable.  The idea in my experience is much better than the sad reality of the physical plant and the unhelpful staff.

No elevator is more difficult. If you have large luggage, you need to pick it up by yourself, but the men at the front desk of the hotel are more warm and helpful. If it's a lady on duty, you can only carry it by yourself

I book this hotel every time I come to Düsseldorf, I really like it, and the breakfast is very delicious

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Discover 6 reviews of Hotel Villa Achenbach, rated 4.3 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Hotel Villa Achenbach Reviews: 6 Verified Reviews Latest 2024 | Trip.com

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