Tianyu Hotel Reviews

The hotel was great, and all the staff was helpful to accommodate our request 😀 but the rooms smell like smoke on the first night of our stay even though they put heavy air freshners. I would not recommend them if you are not a smoker or have problems with smoke smelling rooms. But overall the hotel was nice and we loved ❤️ the view 😍 and really enjoyed our stay at the hotel. Would recommend this hotel 🏨 to anyone looking for easy access to food and shopping 🛍 around Dalangzhen District. This is the place to stay 👌 Tianyu Hotel. Would rate them 3.5/5 if only their rooms didn't smell of smoke.

It was the best accommodation experience, and the reason for that was the wonderful reception staff. They were very nice and helped me with a lot of things. Thank you to all of them. They were wonderful friends.

Personnel very helpful and kind.

When friends come to my house, this hotel is the best choice. Two colleagues from Hong Kong in the company have lived here for almost 10 years. This hotel is the best choice for business trips and friends visiting.

The front desk, security, cleaning lady and manager are all great. The environment is good, quiet in the middle of the city. Self-driving cars can park for free, which is very convenient. Breakfast is also good and cost-effective.

I choose this hotel every time I come to Dalang for a business trip. The location is easy to find, parking is convenient, and the price is high. Recommended!

The room was very clean, big and bright. I felt quite comfortable as soon as I entered the room. The surrounding area of ​​the hotel was very lively. There were too many restaurants to choose from. The service staff had a very good attitude. Although there were a few hiccups during check-in and check-out, the service staff also patiently solved the problem. The only slight problem is that the hotel is not facing the street. When I drove over, I saw the name of the store from the top of the hotel, but when I walked up to it, I couldn't find it. It felt like it was back-to-back with the building on the street. There should be one on the side of the street. The eye-catching sign and the restaurant food in the hotel are also delicious.

A must-stay place when on business trip

The air conditioner cannot be adjusted, only ventilation. The room is very stuffy. Even though the hotel staff was notified, the air conditioner cannot be turned on. The air conditioner cannot be turned on when the temperature is over 20 degrees that day, even if it is adjusted to another small room.

The environment is beautiful, the location is good, the transportation is convenient, the rooms are comfortable and hygienic, the service staff are very enthusiastic and provide all kinds of help, there is also a city view outside the window, and the rooms on the inside are not particularly noisy. The price-performance ratio is good. The front desk service should have followed the service process of a chain store. It is thoughtful and considerate. I am very satisfied with this check-in experience and it makes people feel very comfortable. I will still choose Tianyu Di next time.

This hotel is very nice, with a very strategic location, surrounded by many great places to eat, drink and have fun. The overall environment is elegant, hygienic, clean and comfortable. The room is quiet and soundproofed without any odor. The bed is very comfortable, giving me a pleasant stay. The staff's service attitude is very good and the price-performance ratio is high. The hotel also won the China Hotel Industry Quality Service Award. It is indeed well-deserved and worthy of praise and recommendation.

The room was very comfortable and clean. The price is cheap. The location is moderate and the neighborhood is very lively. And there are large shopping stores. So it is a good place for a tourist vacation.

A friend came over to visit and saw on the Internet that he received a meal coupon for the Kowloon Tea Restaurant when he checked in. He was very attracted and chose this hotel. The young lady at the front desk and the tall and somewhat naive man who checked in were very welcoming. The decoration of the room was ordinary, but my friend reported that the stay was pretty good. We went to the third floor for morning tea at seven o'clock. The market may have just opened and the items were a bit slow. We had time to chat and wait without delay. It is still highly recommended.

The hotel is luxuriously decorated and located in the center of the business district. It has an excellent location and convenient transportation. There are ample underground garages and ground parking spaces. The sky garden is like a paradise. The tea bar in the lobby is elegant and comfortable. The dishes in the tea restaurant on the third floor are delicious. The receptionist at the front desk is enthusiastic. Polite, the room attendant is always on call, there is an adequate supply of toiletries, the frosted mouthwash cup is so exquisite that you can’t put it down, and the details are well taken care of. The hotel managers are really very particular about customer service, which shows that they are well-intentioned and sincere. Full, the butler-style service is worthy of praise. The feeling of being at home is very considerate. Next time I come to Dongguan, I will choose Tianyu Hotel as my first choice.