Fenghuang Yunqiao Free River View Boutique Homestay (Fenghuang Ancient City Yunqiao Branch) Reviews

Response from Property: Hotel reply: 【Butler service + free parking】 Receiving your full praise is the best encouragement for us. When you stay at the store, you can enjoy the shuttle bus service in the ancient city, free parking, special souvenirs, taxi service, special breakfast, etc. There are also charging parking spaces near the hotel, which is very convenient whether you are driving or taking public transportation. If you want to know the ancient city tour guide or ticket purchase, the front desk butler will be your most considerate travel guide! Go through the four seasons of life and enjoy the scenery along the way. Looking forward to meeting you next time!

Response from Property: 酒店回覆內容:酒店回覆內容: 【管家服務+免費停車】收到您的滿分好評就是對我們最好的鼓勵。入住門店可以享受古城內接駁車服務、免費停車、特色伴手禮、叫車服務、特色早餐等，酒店附近還設定充電車位，不論您是自駕出行還是公共交通出行都十分便利。如您想了解古城遊玩攻略或是門票購買前台小管家將是您最貼心的旅遊攻略哦!走過人生四季，享盡一路風景，期待與您下次相遇!

Response from Property: 【管家服務+免費停車】收到您的滿分好評就是對我們最好的鼓勵。入住門店可以享受古城內接駁車服務、免費停車、特色伴手禮、叫車服務、特色早餐等，酒店附近還設定充電車位，不論您是自駕出行還是公共交通出行都十分便利。如您想了解古城遊玩攻略或是門票購買前台小管家將是您最貼心的旅遊攻略哦!走過人生四季，享盡一路風景，期待與您下次相遇!

Response from Property: 【Butler service + free parking】 Receiving your full praise is the best encouragement for us. When you stay at the store, you can enjoy the shuttle bus service in the ancient city, free parking, special souvenirs, taxi service, special breakfast, etc. There are also charging parking spaces near the hotel, which is very convenient whether you are driving or taking public transportation. If you want to know the ancient city tour guide or ticket purchase, the front desk butler will be your most considerate travel guide! Go through the four seasons of life and enjoy the scenery along the way. Looking forward to meeting you next time!

Response from Property: Thank you so much for sharing your thoughts about our hotel. We appreciate your honest feedback, as it helps us continuously improve our services.Firstly, I'm glad to hear that you found our room to be spacious and great. Regarding the dust you mentioned in the bathroom and the bathtub area, I apologize for the inconvenience. We take cleanliness very seriously, and I will ensure that our cleaning team addresses this issue promptly.Regarding the location, we understand that it may be a bit far from the heart of Fenghuang Scenic Area. However, we believe that the tranquility and beauty of our surroundings are unique selling points that many guests appreciate. We hope that you were able to enjoy the scenic views and the peaceful atmosphere during your stay.Lastly, I'm glad to hear that you found our staff to be helpful and informative. Our team is committed to providing excellent customer service and assisting guests with any information or advice they may need.Once again, thank you for your feedback. We value your comments and will strive to make your next visit even more enjoyable. If there is anything else you would like to discuss or if you have any further suggestions, please feel free to contact us.Looking forward to welcoming you again at Fenghuang Yunqiao Zìzài Jiangjing Boutique Homestay (Phoenix Ancient City Yunqiao Store).

Response from Property: Thank you for sharing your experience with us at Phoenix Yunqiao Zikaijing Boutique Homestay (Phoenix Ancient City Yunqiao Branch). We appreciate your feedback, as it helps us to continuously improve our services.We are glad to hear that you noticed our daily room cleaning service and the provision of new hotel slippers. These are part of our commitment to ensuring a clean and comfortable environment for our guests.However, we are sorry to hear about the issue with the air conditioning unit in your room. We understand how uncomfortable this can be, and we apologize for the inconvenience it caused you. We will certainly have our maintenance team inspect and fix the issue promptly to prevent it from happening again. If you had requested a room change due to this issue and we were unable to accommodate your request, we apologize for the inconvenience and will strive to be more responsive in the future.Regarding breakfast, we appreciate your feedback on the vegetarian-heavy menu. We understand that some guests may prefer a more balanced selection, and we will take your suggestion into consideration when planning future menus. We aim to provide a variety of options to cater to different dietary preferences.Once again, thank you for taking the time to provide your feedback. Your satisfaction is our top priority, and we will continue to strive to improve our services to meet your expectations. We hope to have the opportunity to welcome you back to our homestay in the future and provide you with an even better experience.

Response from Property: Thank you very much for staying at this homestay. Upon receiving your comment, we immediately went to the room for inspection and rectified any issues. We apologize for not providing you with a satisfactory stay experience. We are located downstream of the ancient city, which belongs to a quiet high-end homestay area. We look forward to you staying at our homestay again and wish you a happy life

Response from Property: 尊敬的賓客：您好！感謝您對鳳凰雲橋自在江景民宿的寶貴點評，很榮幸能為您服務，如您在入住過程中有任何問題歡迎致電前台，我們將24小時為您服務！入住門店可以享受古城內接駁車服務、免費停車、特色伴手禮、叫車服務、特色早餐等，酒店附近還設定充電車位，不論您是自駕出行還是公共交通出行都十分便利。如您想了解古城遊玩攻略或是門票購買都可以諮詢前台小管家哦！如有做得不周到地方希望您能指出，我們將竭力給更多賓客提供滿意服務。走過人生四季，享盡一路風景，期待與您下次相遇！

Response from Property: Dear Guest Officer Hello, thank you very much for your support of the hotel, did not get your full 5 points of praise, our heart is still a little bit lost, we will try to do better, we serve so that every customer can feel the warmth of home, hope our service can bring you more surprise and touched, look forward to your next visit.

Response from Property: Thank you for your review and we look forward to your visit again. I wish you a happy life.

Response from Property: 尊敬的賓客：您好！感謝閣下對鳳凰雲橋自在江景民宿的高度讚揚，鳳凰雲橋自在江景民宿位於沱江中下游雲橋旁，這裡是一片靜謐的棲息處。晨有清逸，暮有悠閑。入住酒店可以免費停車、品嚐特色早餐、可施展廚藝，還可免費攜帶中小型寵物入住（限制貓和狗其他寵物需要諮詢前台）。步行10分鐘即可到達古城中心區，不論您是想去江邊的小酒館還是品嚐地道的湘菜館，亦或是是穿上民族服飾美爆朋友圈，前台小管家將會給您提供免費的遊玩攻略。感謝您的光臨，期待與您下次見面！

Response from Property: Thank you very much for your five-star review, and we also appreciate foreign friends staying at our hotel. We will make every effort to move forward and ensure that everyone is satisfied with the service and hygiene. We look forward to your visit again and wish you a happy life

Response from Property: 尊敬的賓客：您好！感謝閣下對鳳凰雲橋自在江景民宿的高度讚揚，鳳凰雲橋自在江景民宿位於沱江中下游雲橋旁，這裡是一片靜謐的棲息處。晨有清逸，暮有悠閑。入住酒店可以免費停車、品嚐特色早餐、可施展廚藝，還可免費攜帶中小型寵物入住（限制貓和狗其他寵物需要諮詢前台）。步行10分鐘即可到達古城中心區，不論您是想去江邊的小酒館還是品嚐地道的湘菜館，亦或是是穿上民族服飾美爆朋友圈，前台小管家將會給您提供免費的遊玩攻略。感謝您的光臨，期待與您下次見面！

Response from Property: Thank you very much for your five-star review. Having a happy stay is the best recognition and encouragement for our hotel staff. We look forward to your visit again and wish you a happy life