Emperor Palace Hotel Reviews

Name: Emperor Palace Hotel
Address: No. 23 Yincheng Road, Shunde District, Foshan, Guangdong, China, No. 23 Yincheng Road, Mainland, China
Rating: 8.5

Emperor Palace Hotel

No. 23 Yincheng Road, Shunde District, Foshan, Guangdong, ChinaView Hotel Details

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Rooms and Guests

Guest Reviews of Emperor Palace Hotel

8.5/10

85 review

Verified reviews

Location8.8

Amenities8.4

Service8.1

Cleanliness8.8

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All reviews(85)

Positive reviews(76)

Reviews with photos/video(14)

Clean and tidy(13)

Awesome stay(12)

Friendly staff(7)

Large rooms(4)

Easy to get around(4)

Perfect for business trips(3)

Great location(2)

Negative reviews(9)

Daniel in Shenzhen

Double Room (Special Promotion, No Window)

Stayed in Aug 2023

Solo travellers

7 review

7.0/10

Posted on Sep 29, 2023

Convenient for where I needed to be for a few days. Clean but the shower door didn't close.

Response from Property: 感謝您對我們酒店的評價和反饋，對於您在入住期間遇到的問題，我們想給您做出如下解釋。關於淋浴門關不上的問題，給您帶來了不便，我們對此深表歉意。但是請您相信，我們一直在努力解決問題，並且已經制定了相應的改進計劃。相信您在下次入住時不會再遇到這個問題。

Muzige

Standard Single Room

Stayed in Feb 2023

Business travellers

35 review

10.0/10

Outstanding

Posted on Apr 10, 2023

The hotel upgrades the room type for free, the service attitude is very good, and now it has its own buffet breakfast, which is very good👍

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Response from Property: Dear guests, thank you for your comments on the hotel. Your praise is our greatest motivation and encouragement. We will continue to work hard to improve service quality and bring you a better travel experience. Looking forward to your next visit

Guest User

Standard Single Room

Stayed in Apr 2025

Booked for others

3 review

10.0/10

Outstanding

Posted on May 10, 2025

幫朋友預訂的，她們很説喜歡，還要繼續住幾天，前台小姐姐服務熱情，出差旅行首選，推薦哦設施：挺好的衞生：乾淨環境：環境好晚上安靜服務：服務好很有禮貌 100分

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Response from Property: 尊敬的客人：您好！非常感謝您對酒店的支持和各方面的認可，為了您的信賴，我們會繼續努力，時刻準備着您回來!

Guest User

Standard Double Room

Stayed in Apr 2025

Travel with friends

1 review

10.0/10

Outstanding

Posted on May 31, 2025

訂了一個雙人間，房間很寬大，乾淨整潔，床大小剛剛好，入住時前台小姐姐很熱情，還送了小禮品，真的有心了！

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Response from Property: 尊敬的客人，感謝您對我們的滿分評價，我們肯定會越來越好，讓越來越多的客户喜歡我們，支持我們。最後祝您工作順利喔！

Guest User

Double Room (Special Promotion, No Window)

Stayed in Apr 2025

Solo travellers

1 review

9.0/10

Great

Posted on May 27, 2025

房間衞生不錯，有大型的停車場，旁邊有購物廣場吃飯逛街都很方便，挺不錯的選擇，前台小姐姐還送了一個小禮物。😊

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Response from Property: 尊敬的賓客：您的每一句肯定，都是對我們工作的最大支持，我們將一如既往的為您提供舒適的住宿環境，靜侯您的下次光臨

Tuidiaojiasuo

Deluxe Single Room

Stayed in Nov 2024

Business travellers

15 review

10.0/10

Outstanding

Posted on Jan 1, 2025

服務態度一如既往。房間乾淨

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Response from Property: 感恩相遇！您的滿意是我們前行的動力，我們將繼續秉持初心，為您提供更優質的服務‌

jeremyls

Standard Single Room

Stayed in Oct 2024

Business travellers

27 review

9.7/10

Amazing

Posted on Jan 4, 2025

好👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌

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Response from Property: 您的好評是成長階梯，我們將持續完善服務，不負您的期望！

Guest User

Double Room (Special Promotion, No Window)

Stayed in Oct 2024

Travel with friends

2 review

2.0/10

Posted on Nov 8, 2024

前台很不人性化，凌晨5點半到達酒店辦理入住，要求當天12點退房，要求必須是6點後入住才能次日退房，本來一路驅車就已經很累了，到了前台工作人員不熱情無禮貌就算了，還不靈活變通。實在糟糕，中午退房忘記拿東西，提前一小時致電前台，拿下來，過去還是要等！專業度可見的差！

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Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！

Guest User

Standard Double Room

Stayed in Mar 2025

Travel with friends

4 review

6.0/10

Posted on Apr 20, 2025

可以很好吧，設施挺新的，住的很舒服，衞生也挺乾淨，環境一般般，總之也舒服，服務態度良好，就是要收按金

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Response from Property: 感謝寶貴意見，我們已針對您提到的細節進行優化，誠邀您監督體驗新變化‌感謝寶貴意見，，歡迎下次光臨！

Guest User

Standard Single Room

Stayed in May 2025

Other

1 review

10.0/10

Outstanding

Posted on Jun 2, 2025

位置好找，能免費停車，前台業務熟練有序，房間乾淨，住着舒適且睡得好。

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Response from Property: 尊敬的賓客，感謝您的滿分好評，您的稱讚我已經傳達給服務您的同事和領導，大家都非常開心！歡迎下次再來，相信我們一定會給您更好的住店體驗！

Guest User

Standard Single Room

Stayed in Apr 2025

Business travellers

1 review

10.0/10

Outstanding

Posted on May 29, 2025

環境不錯停車場又大方便停車酒店可提供免費早餐.非常舒適！

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Response from Property: 尊敬的客人：您好！感謝您百忙之中抽空點評.我們會繼續努力做得更加完善的.歡迎下次光臨指導.感謝您的入住！

Guest User

Deluxe Double Room

Stayed in Apr 2025

Family

23 review

10.0/10

Outstanding

Posted on May 15, 2025

就在家旁邊，多次入住，新裝修後更舒適了，唯一不足的是浴室熱水難調

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Response from Property: 尊敬的顧客您好！非常感謝您對我們酒店的支持，您的意見將幫助我們不斷提高並保持高水準的服務設施，使我們的服務日益完善，歡迎您再次光臨！

潤喉糖

Standard Single Room

Stayed in Mar 2024

Solo travellers

14 review

9.0/10

Great

Posted on Apr 7, 2024

位置好，附近已有很多宵夜的食店，樓下仲有麥當勞，花灑水力足夠，衞生也不錯。

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Response from Property: 尊敬的賓客，感謝你下榻帝庭酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰信大悦購物中心，一應俱全，為客人提供高品質的餐飲服務，歡迎您下次來體驗。

johnisfromxf

Deluxe Single Room

Stayed in Dec 2023

Solo travellers

5 review

4.0/10

Posted on Jan 3, 2024

酒店設施老舊。有很多破損的地方，也沒有人維修。地板臟。黑不溜秋的。洗手間。沖涼房也沒有清潔乾淨。到處都是斑點、黑污。

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Response from Property: 尊敬的貴賓，為您帶來不好的入住體驗，我們深表歉意。在您入住酒店期間，房間有任何設施設備方面的問題您可以隨時呼叫服務員，我們 24 小時待命為您解決問題。關於您反饋的酒店設施問題，酒店工程部門已加強維修，確保您下次入住不會再出現此類問題，為您帶來的不便我們深感抱歉。