Fox Glacier Lodge

Fox Glacier Lodge Reviews

Fox Glacier Lodge

41 Sullivan Road, Fox Glacier, West Coast 7886, New ZealandView hotel details
Fox Glacier Lodge
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Guest Reviews of Fox Glacier Lodge

9.0/10
Great
63 reviews
Verified reviews
Location9.1
Amenities8.9
Service8.9
Cleanliness9.0
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All reviews(63)
Positive reviews(61)
Reviews with photos/video(21)
Awesome stay(15)
Clean and tidy(14)
Awesome rooms(14)
Great service(12)
Great location(10)
Awesome amenities(9)
Negative reviews(2)
Guest User
King Spa Chalet
Stayed in Mar 2026
Couple
11 reviews
10/10
Outstanding
Posted on Jun 6, 2026
Lucky to see milkyways and Foxglacier is stunning
Guest User
Twin Mezzanine Unit
Stayed in May 2026
Family
6 reviews
9.0/10
Great
Posted on Jul 19, 2026
Everything is good but the heater not warm enough. Second floor is warm downstairs dining area and kitchen area are super cold.
Guest User
Lodge Queen Downstairs
Stayed in Apr 2026
Couple
4 reviews
10/10
Outstanding
Posted on Jun 5, 2026
Clean and comfortable. Jaccuzi jet was amazing too! Breakfast was simple yet delicious
Sparkling ❤️
Mezzanine Queen Room
Stayed in Sep 2025
Family
10 reviews
8.5/10
Very good
Posted on Oct 21, 2025
Location was decent for a small town, with a mini mart nearby and several dining options around. The staff were very nice and friendly. One of my family members wasn’t sure how to use the heated blanket, so they didn’t take it out, which made it look like the room wasn’t used. The next day, the staff actually called to check if we were okay, as they were concerned we might have caught a cold from not using the heated blanket. I thought that was a really thoughtful gesture.
derekwong10
Superior Lodge Queen Upstairs
Stayed in May 2024
Couple
32 reviews
10/10
Outstanding
Posted on Jun 19, 2024
Lovely small hotel with a number of cottages. The owner offered a group tour to see glow worms at night. We then had a wonderful dinner at Betsy Jane, highly recommended
Anonymous User
King Spa Chalet
Stayed in May 2024
Couple
5 reviews
8.5/10
Very good
Posted on Jun 27, 2024
Owner is extremely nice. They gave us a tour for grown worm which is 5 min walk from hotel
Guest User
King Spa Chalet
Stayed in Nov 2025
Couple
8 reviews
10/10
Outstanding
Posted on Dec 2, 2025
Good for everything
TigerJames
Mezzanine Queen and Single Room
Stayed in Nov 2023
Family
12 reviews
7.5/10
Posted on Feb 1, 2024
Very well located, close to the helicopter meeting place and in between eateries. Two storied lodging with bathtubs and air-con/heater. Also open for camper vans.
sglion
Superior Lodge Queen Upstairs
Stayed in Jan 2026
Couple
10 reviews
9.5/10
Amazing
Posted on Mar 1, 2026
Very good
Guest User
Superior Lodge Queen Upstairs
Stayed in Aug 2024
Family
18 reviews
10/10
Outstanding
Posted on Sep 24, 2024
cozy room, excellent location, nice complimentary glowworms tour
Guest User
One Bedroom Studio Unit
Stayed in Jan 2024
Couple
2 reviews
10/10
Outstanding
Posted on Feb 13, 2024
Great host , very good location. Good restaurants nearby and a great trip hosted by the owners to see the Glow worms.
Guest User
One Bedroom Studio Unit
Stayed in Feb 2026
Travelling with friends
12 reviews
10/10
Outstanding
Posted on Apr 7, 2026
Although we unfortunately encountered heavy rain and couldn't participate in any activities, staying in the room and listening to the rain was still quite nice.
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Guest User
Superior Lodge Queen Upstairs
Stayed in Jan 2026
Couple
2 reviews
10/10
Outstanding
Posted on Mar 4, 2026
Practical and comfortable. Breakfast shared with other travelers, clean room, pleasant welcome. A worthwhile stopover.
Original textTranslated by Google
Guest User
One Bedroom Studio Unit
Stayed in Apr 2026
Family
8 reviews
5.0/10
Posted on May 8, 2026
The mattress is too old! The electric blanket is too outdated.
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Buhaorenvshi
One Bedroom Studio Unit
Stayed in Oct 2025
Travelling with friends
98 reviews
6.0/10
Posted on Nov 18, 2025
Well, being on the way to Queenstown, this is a necessary stop, so there weren't many options. The room was fairly clean, but there was absolutely no service to speak of because there was no one around. We arrived at night and couldn't see the room number at all; the map sent in the email was also illegible. We searched around for several times before finally finding our room. Just as we found it, another Chinese couple came up to us asking where their room number 9 was. When we left the next day, there was still no one there; it was fine for just passing through.
Original textTranslated by Google
Response from Property: Hello, thank you for choosing to stay at Fox Glacier Lodge and for taking the time to share your feedback. We value your stay experience very much. Regarding the service issues you mentioned, we would like to clarify for you and other potential guests: Our front desk service ends at 8 PM. To ensure a smooth check-in for late-arriving guests, we send a detailed self-check-in guide and a clear map to your platform/email address after booking. We sincerely apologize for the unclear map and inconvenience you experienced in finding your room at night, and this will prompt us to further optimize the clarity of our guidance materials. Additionally, our check-out time is 10 AM. After that, due to the busy housekeeping work, staff will be working in the rooms or back-of-house areas, so the front desk area may be temporarily unattended. We have posted a notice at the office entrance reminding guests that they can call us anytime if needed, and we will come to the front desk to assist them as soon as possible. Thank you for your positive feedback on the room's cleanliness. We are always committed to providing our guests with a clean and comfortable accommodation environment and strive to be transparent and efficient in our service arrangements. If you visit again in the future, we hope to have the opportunity to provide you with an even smoother check-in experience. Have a pleasant journey and safe travels! Fox Glacier Lodge Team