Best Business Hotels in Frankfurt

Right next to track 1. There is a side entrance at the side of the station, that leads directly to the hotel. Clean and functional rooms. Self check in was fast and efficient.

Attending to our check-in was a spunky and cheerful Chloe at the desk reception. She allocated us to a room well-suited for the physically challenged. It was near the lift on level 1. The room was well lit. Also, our bathroom was spacious and equipped with grab poles to help us move about. We enjoyed the variety of breakfast items. Best of all, the free airport shuttle at 30-minute intervals to and from the hotel made it convenient for hotel guests. Holiday Inn Frankfurt Airport, take a bow!

Worth Money! Great location! Lot of Restaurant nearby! I forgot my stuff in unlock safer after checking out. Luckily when I came back in the same stay. It was still there in the room. The front desk helped me to solve my issue quickly and i got my stuff back.

Nice hotel, very disappointed with the staff at the reception… treated myself partner and i with disrespect and honestly think part of their disrespect was due to being Asian. Would never stay here again!

Self check in was very easy and quick. The Staffs was friendly and helpful. We get some chocolate an eggs for the Easter.

For some context, I'm a Marriott Platinum Elite member and tend to stay anywhere from 20-30 nights annually at Marriott hotels in N. America and Europe. Also a former resident of Frankfurt and I had a recent 5-night stay for work/personal reasons. Found the hotel to be in a decent location (i.e., close to Zeil and the Hauptwache U-Bahn/S-Bahn station) and very modern/clean. The food/drinks at the hotel were surprisingly good; sometimes that can be hit-or-miss at chain hotels. I really appreciated that the hotel's housekeeping was very attentive and even asked when I encountered them in the hallway asking if I needed anything (e.g., extra towels) or had changed my mind about housekeeping service, since I had the 'do not disturb' sign at my room door. There were a few things that other hotel guests have commented about that are valid but need to be taken into context. There isn't a mini fridge nor a personal lockbox, which I learned are not part of the Moxy hotel offering at the moment. So, if these things are a must-have then probably might want to look at other Marriott hotels or other lodging options. Also, there are irons/ironing boards for use, but there are designated spots in the hotel for that. In a same vein, if this a must-have in your room, then perhaps might want to look elsewhere. I'd say one thing else to consider is that the rooms aren't that big size-wise, which perhaps for a short stay of 1-2 nights isn't a big deal, but not having enough wall hooks to properly hang jackets/coats and dress shirts was a little inconvenient. Just some things to consider but overall was quite pleased with the hotel given price and everything.

For the price paid ($100 AUD) per night, this hotel was excellent. The room was a reasonable size and perfectly clean. The bed was comfortable and it was nice to be able to open the window and enjoy the fresh air. I was surprised to see a number of British channels on the tv. It’s a nice gesture by premier inn to provide these English speaking channels despite this hotel being in Germany. The location is quiet good, their is a shopping centre nearby and the tram is a short walk which connects you to Frankfurt HBF where you can travel throughout the region from. This was the purpose of my stay in Frankfurt, to use this hotel and it’s proximity to the HBF as a base for my travel to the neighbouring towns and cities. This worked quiet well. Try and avoid hanging around the HBF after dark. Areas for improvement: After 30 hours of travel I was initially refused an early check in at 9am. This was not unreasonable as check in is at 3 but a little flexibility by premier inn with regard to their check in policy would be appreciated. I would have been happy to pay extra for an early check in during the booking process. I was grateful for the front desk team allowing me to check in early.

I preferred to stay in this hotel with my daughter due to its location (very close to the train station), but walking from the station to the hotel I realised that it was a bad idea. It does not matter if it is day or night you see addicted people smoking drugs, you see dealers all around and the smell of the streets are awful. My daughter was so frightened about the location. In addition to that the receptionists were impolite, insensitive and ignorant. I was in a hurry to rush to the airport due to the last minute strikes in Germany including Frankfurt transportation. After checking out around 1200 pm I forgot my backpack on the sofa in front of the front desk. I realised that when I reached to the airport. I quickly called the hotel to ask their help as my wallet and our passports were in it. I called 3- 4 times and talked to the receptionists to describe my backpack and get their confirmation. Both receptionists confirmed couple of times that my bag was not there. They claimed that they checked and it was not there. I also asked them to check the room in case I was mistaken, but they did not call me back to inform me about its whereabouts. After having almost a heart attack on the way back, I reached to the hotel and saw my bag there. This is totally unacceptable. Staff should not be that ignorant and insensitive. Just checking the sofa in front of them (probably 1-2 meters away from the desk) should not be that difficult. When I showed them my backpack, they just said in a very insensible way that they thought it belongs to someone else! It is a shame as the hotel itself is nice, clean and well equipped.

The room is clean and tidy, in the city, there are two large supermarkets in about 5 minutes.

The reservation for my stay was made via my travel agent. This is not normally a corporate approved hotel and I now understand why. When making the booking the agent requested early check-in, but did not request guaranteed early check-in. That means if a room is available upon arrival one can check-in. If no room is available one has to wait until regular check-in time which in this case is 15:00. The hotel is located next to the trade and convention center. There are no events as yet due to the pandemic. The hotel is quiet. I arrive and ask to check-in and am told I could only do so as of the official check-in time. When I mention early check-in had been requested by my agent a second receptionist appears and confirms that rooms are available. She also proceeds to inform me that I need to pay a EUR 40 fee for early check-in. I challenged this and mentioned that no other hotel will charge such a fee if rooms are vacant at the time of the person arriving wanting to check in. The receptionist explains that staff had to work faster to ensure the room would be available for early check-in and hence the fee. As it turns out the room was last cleaned, aired and disinfected April 27th, a full six days prior to my arrival. Hence this fee is simply to rip off of guests. While the rooms are fine, the hotel is centrally located and well connected to public transport, this organized extortion means I will never book this place again.